Press release from the issuing company
Toronto, Ont. – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of eDeliveryNow, a comprehensive platform that makes it possible to digitize and deliver customer communications without recomposing documents or changing up-front workflows. The eDeliveryNow platform provides a comprehensive set of solutions to move documents originally designed and formatted for physical delivery to all digital delivery channels.
“Customer experience (CX) continues to be a strategic priority as businesses understand that it is critical for maintaining customer loyalty and continued growth,” said Ernie Crawford, president and CEO of Crawford Technologies. “Delivering customers’ communications through their preferred channel is key to achieving the stellar CX companies are seeking. However, this can be challenging to maintain as preferences and delivery channels evolve. Our eDeliveryNow platform provides an end-to-end route to providing customers the right information at the right time in the right format.”
The eDeliveryNow platform includes the following features:
The eDeliveryNow platform can be extended with components from the CrawfordTech AccessibilityNow platform for organizations that need to include accessibility in their e-delivery solutions, either now or in the future.
To introduce the key features and business benefits of eDeliveryNow, Crawford Technologies will be holding a webinar for customers and partners on Tuesday, March 17 at 1:00 p.m. ET.
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