Double Byte Character Set (DBCS) Support, Enhanced HTML, TIFF Output, and IBM WebSphere MQ Connector Bolster Already Feature-Rich Dialogue Software April 24, 2002 - Exstream Software, Inc. announced today the general availability of Dialogue version 3.0, the twelfth major release of its award-winning software for high-quality, fully personalized document creation in high-volume environments. Version 3.0 enhancements include double byte character set support for Asian business environments; enhanced HTML output; TIFF output for fax delivery and archival & retrieval systems; an interface to IBM's WebSphere MQ middleware; multiple-up support; and more. Dialogue v3.0 also adds the ability to run in a click-based, or “as needed” environment, using meters that attach to the back of the computer. Exstream will debut Dialogue v3.0 at the On Demand Expo in New York, April 23-25. Since Dialogue's introduction in November 1999, Exstream Software has taken the business world by storm, developing an impressive list of over 75 customers worldwide that include heavy-hitters like Merrill Lynch, Fidelity Investments, AFLAC, American Express, AT&T, Xerox, KeyBank, Bouygues Telecom in France, La Caixa Bank in Spain, and UNUM in the UK. “Customers are the number one reason we are here today, and we remain committed to serving their Dialogue support needs with automated systems like Exstream Resolve for faster issue resolution, and Exstream Exchange for Internet access to tips and techniques that help solve problems most efficiently,” said Davis Marksbury, president and CEO of Exstream Software. “Additionally, we will continue to enhance Dialogue with the features and functions customers need to fulfill their requirements for multi-channel enterprise personalization.” Benefits companies will receive with Dialogue v3.0 include: Double Byte Character Set Support—supports international business needs for creating personalized communications in the Asia/Pacific region. Enhanced HTML Output—provides enhanced  electronic presentment of personalized documents over the Internet, including support for XML Scalable Vector Graphics (SVG), the new W3C web standard for describing two-dimensional graphics in XML. TIFF Output—supports fax delivery of documents and output formatting for document access by archival & retrieval systems. IBM WebSphere MQ Connector—connects Dialogue to Web messaging in the enterprise infrastructure for real-time collection and update of data, report writing, and execution of user-written routines. Multiple-up Output—allows users to define any type of layout for common booklet formats (i.e. output any number of logical pages per physical page). Additionally, version 3.0 adds even more capabilities for improving time-to-market requirements. Users can now include objects—like charts, images, tables, and marketing content—within text or tables (even supports tables within tables). This opens up opportunities for producing a whole new class of document applications. Other features in Dialogue v3.0 include style sheets for easy and consistent formatting across applications, and document checksums to avoid output of duplicate or unchanged documents. “Dialogue's object-oriented architecture allows us to quickly add significant enhancements to the software,” said Dan Kloiber, chief technology officer at Exstream. “Just as high a priority, however, is continually improving our quality assurance procedures to ensure we always provide the highest quality software possible. We are very excited about the benefits Dialogue has provided to Fortune 500 companies around the world, and we remain committed to satisfying business requirements with world class software for years to come.” About Exstream Software, Inc.: Headquartered in Lexington, KY, Exstream Software helps businesses around the world connect with the eGeneration through higher quality, fully personalized customer communications—delivered by mail, email and the Internet. Companies in the financial services, insurance, service bureau, telecommunications, retail, utility and other industries benefit from increased revenue through improved customer communications, resulting in greater customer retention and faster time to market.