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New Analytics Dashboard Gives U.S.-based Ricoh Direct to Garment Printer Users Valuable Insights Into Their Machine Usage and Print Business

Thursday, July 11, 2019

Press release from the issuing company

AnaJet (a RICOH Company) releases new web-based dashboard that makes maintenance easier and provides information on ink usage and print volume.

Tustin, Calif. – AnaJet (a RICOH Company) is excited to release the Ricoh DTG Printer Analytics Dashboard, an online tool designed to provide U.S.-based Ricoh direct to garment printer users with important information about their machines.

The new Printer Analytics Dashboard provides helpful insight into the status of the machine.

Accessible via web browser, the Printer Analytics Dashboard compiles insightful information for connected RICOH Ri 1000 and Ri 3000/Ri 6000 machines. Benefits of the dashboard include:

  • Easier printer maintenance. Thanks to a dashboard module that displays current ink levels for up to 10 Ricoh direct to garment printers, a user can now see when an ink cartridge needs replacement — even when they’re nowhere near their printer. In addition, the dashboard also gives convenient access to Maintenance Alert history, helping users keep track of maintenance performed on their machines.
  • Valuable insight into a print business. The dashboard provides users with data on print volume and how much ink is being used.
  • Easier planning and purchasing. Users can plan and manage their ink inventory more efficiently with access to information on their ink usage over time.

To activate their dashboard, customers must install and run a lightweight application called Data Collector. The utility gathers relevant data from your printer which is then used to populate the dashboard’s information modules.

An added benefit of installation is a more efficient technical support process. In the past, troubleshooting required a customer to download and email raw printer logs, which can be a time-consuming process. With the new printer analytics tool, service technicians can identify error events more easily and use printer health statistics to troubleshoot issues more efficiently.

To encourage customers to try out the new Printer Analytics Dashboard, AnaJet is offering a $50 coupon to the first 250 customers (USA only) who install and activate Data Collector.* The coupon may be used for any purchase in AnaJet’s online store. Available as part of the AnaRIP software package, Data Collector is available for download on Anajet.com.

The Data Collector tool does not collect users’ customer information or data on specific graphic files. The utility can be disabled at any time.

*Restrictions apply. Offer is only available to customers based in the USA. Installation and activation must be fully completed by customer and verified by AnaJet in order for customer to receive coupon. Coupons may take up to 2-3 weeks for processing and will be sent as a discount code to the email address listed on customer’s AnaJet account.

 

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