Efficiency Expert Jan Jasper To Help IKON Customers Improve Office Productivity VALLEY FORGE, Pa.--May 14, 2002-- IKON Office Solutions, Inc. today announced that it is offering a free guidebook for its current and prospective customers, designed to help them save time and money in producing, duplicating and transmitting documents. The guidebook, called "The Efficient Office - 25 Surprisingly Simple Ways to Save Time and Money," describes ways for businesses to use document processing technology more efficiently, and at lower cost. It is available for download at www.IKON.com, or by calling 1-888-ASK-IKON. The guidebook was developed by IKON in partnership with Jan Jasper, a leading office efficiency consultant and author of Take Back Your Time: How to Regain Control of Work, Information and Technology. Ms. Jasper will participate in a multi-city North American tour on behalf of IKON, conducting workshops to help IKON customers take advantage of today's digital technology. "As the guidebook points out, relatively simple changes can dramatically improve office workflow," Ms. Jasper said. "We have developed a primer on how to streamline a wide variety of processes, from document creation through copying, transmitting and storage, andwe are looking forward to helping IKON's customers throughout North America take advantage of the great technologies now available to them." "For the last 14 years, Jan Jasper has been helping companies and individuals make the most of their technology investments," said Cathy Lewis, IKON's Senior Vice President of Marketing. "The new guidebook, coupled with Jan's lecture and workshop tour, will be tremendously beneficial for current and prospective IKON customers. Jan's message about leveraging technology to improve efficiency clearly complements IKON's strategy to provide customized solutions to help our customers improve their document workflow and business communications." For more information about IKON's efficiency tour and "The Efficient Office" guidebook, or for general information about IKON, please visit www.ikon.com or call 1-888-ASK-IKON.