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DMS Ink Prepares for Their Next Phase of Strategic Growth with Midnight Software from Virtual Systems

Monday, August 21, 2017

Press release from the issuing company

Jacksonville Beach, FL - Virtual Systems, a leading provider of Print and Mail MIS software, is proud to announce that DMS Ink, a digital print, mailing, data management and critical document fulfillment company that offers a broad range of services, has chosen Virtual Systems’ Midnight software.

DMS Ink requires technology that is fluid, easy to integrate and that is continually evolving to meet technological advancements in the industry and as such, choosing Midnight was an appropriate decision for their team.

When asked why they considered Midnight, Christine Soward, CEO and Natalie Bisnow, Business Intelligence Director, shared they needed to increase throughput, not just in regards to product but with their process. They knew streamlining must happen from the beginning of the process. They first joined the Virtual Systems’ family in 2009 with their acquisition of Print & Mail-Shop as they needed to facilitate an efficient workflow while also providing more accurate metrics for internal analysis. Fast forward to present day, once again technology is driving their workflow and as a company, they decided to adapt.

Midnight allows DMS Ink to properly gather information from customers as well as create work orders that account for all of the different scenarios that exist in this industry. Because Midnight is web-based, the software can accommodate their continued growing needs, including automating information to customer. Capturing accurate data and saving time is essential.

Midnight offers the platform necessary to allow DMS Ink to better communicate with customers, allowing them more fluid access to information about their jobs. This gives employees a better customer engagement experience which is critical for their integrated marketing approaches. Natalie says, “I look forward to seeing how the product will continue to evolve.” “We are equally excited to see DMS Ink’s continued progress and successes as we partner together during their next phase of growth”, added Chris Huber, President of Virtual Systems.

 

 

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