ColorWorks C7500G Ensures Customer Satisfaction Through Creation of  High-Quality, On-Demand Color and Black & White Label Printing 

LONG BEACH, Calif. – Epson America, Inc. today announced that Millstone Medical Outsourcing, a Massachusetts-based provider of medical packaging outsourcing solutions, has selected the Epson ColorWorks^®C7500G inkjet label printer to create high-quality color and black-and-white packaging labels for its growing roster of orthopedic and spine customers. As a leading provider of packaging and distribution services, including advanced inspection and validation of medical and clean room device packaging and re-packaging, Millstone Medical Outsourcing required a high-quality label printing solution to address the varying demands of its customers, and the Epson ColorWorks C7500G provided a flexible and easy-to-use option to meet their needs¹. 

“Our customers demand durable, high-quality label and packaging solutions with sometimes very specific details such as barcodes, graphics and meticulous logos – expectations that laser printers, and even legacy two-step inkjet color printing solutions, just couldn’t meet,” said Michael Morrissette, program manager, Millstone Medical Outsourcing. “Using the Epson ColorWorks solution to print on-demand, full color labels has allowed us to better manage our expenses and keep up with the ever-changing medical packaging market. The Epson printer is a product that we can rely on to get the job done for our clients.”

Careful management and a highly flexible production environment is a requirement of Millstone Medical Outsourcing, particularly because the company offers such a varied service portfolio. Its more than 50 customers in the orthopedic sector alone have different preferences when it comes to label production. By leveraging Epson’s ColorWorks C7500G printer, Millstone Medical Outsourcing has been able to achieve exceptional customer satisfaction, producing bright, vibrant color labels that are almost photo-like in quality on a wide range of label media, including glossy stock. The C7500G helps their customers meet their key goal of conveying the high quality of their products by providing a luxurious look and feel that complements the packaging. In addition, the C7500G has helped Millstone Medical Outsourcing to meet the requirements of the Food & Drug Administration’s unique device identifier (UDI) system by allowing the easy identification of medical devices and corresponding packages.

To provide the most thorough set of recommendations to its customers, Millstone Medical Outsourcing enlisted the help of Peak-Ryzex, its partner for supply chain services, for additional insight. “We recommended the Epson ColorWorks solution for a few reasons,” explained Barry Alves, label systems consultant for Peak-Ryzex, a provider of supply chain, retail, and mobile workforce solutions for business-critical applications including enterprise printing. “Epson label printers can produce labels that are strong enough to endure the harsh atmosphere that orthopedic products may encounter during the sterilization process, including radiation, ethylene oxide and gamma rays. Plus, while not a mandatory characteristic for medical device labels, color coding or color images help users easily distinguish products.”

Following purchase of the Epson ColorWorks C7500G, Millstone Medical Outsourcing worked with enLabel Global Services, a technology firm that develops software for highly regulated industries, including medical devices, to make sure the printer passed FDA validation tests. Ken Legault, VP of Sales and Business Development for enLabel commented, “From our perspective, integrating the ColorWorks C7500G into Millstone’s workflow just made sense, not only with regard to the ease of use and scalability of the printer itself, but the seamless execution when paired with our software. Epson and enLabel have allowed Millstone to take their labeling to the next level.”

Ideal for high mix label requirements, ColorWorks solutions deliver dependable, commercial inkjet printing with fast-drying, durable color inks to meet stringent quality and efficiency demands of Millstone Medical Outsourcing customers. In addition, given the on-demand nature of the printers, Millstone Medical Outsourcing can quickly customize label size and information, eliminating the need to inventory high numbers of pre-printed labels, resulting in much lower overall label costs. 

“We are pleased to be able to provide Millstone Medical Outsourcing with an on-demand color labeling solution that offers the flexibility and quality required in a complex manufacturing environment,” said Andrew Moore, product manager, Epson America. “The ColorWorks C7500G printer allows the production of full-color labels, when and how they need them, allowing for reduced downtime and full control of business production.”