Xploration 16 to Feature Three Industry Keynotes: Jeffrey Hayzlett, Rick Parrish, and Peter Muir

Tuesday, February 16, 2016

Lutz, FL - Xplor International, the worldwide electronic document systems association, today announced their complete lineup of keynote presentations for Xploration® 16 being held April 5-7  at the Caribe Royale Orlando in Orlando, Florida. The keynote presentations will take place the second and third day of the annual event, April 6th and 7th.  Attendees can register at www.cvent.com/d/drqy2z.

“We are certainly honored to have these three industry icons as part of the Xploration 16 program” says Skip Henk, EDP, President/CEO of Xplor International. “Each speaker is very different, with different styles and different messages. Conference attendees can look forward to being both inspired and entertained.” 

Opening Keynote - Jeffrey Hayzlett is a global business celebrity, primetime television and radio show host, and best-selling author. He shares his executive insight and commentary on television networks like Bloomberg, MSNBC, Fox Business, and C-Suite TV. Hayzlett is a former Bloomberg contributing editor and primetime host, and has appeared as a guest celebrity judge on NBC’s Celebrity Apprentice with Donald Trump for three seasons. With a strong following in business and social media communities, he’s recognized as one of the top 10 c-suite Twitterers and a key influencer in the social media landscape.

His keynote, Think Big, Act Bigger, will focus on the attitude needed to overcome the obstacles that face businesses every day. “No one is coming to save us, none of us will win the lottery. Everyone can think big, the art is in acting bigger” says Hayzlett.  The opening keynote presentation is being sponsored by RICOH.

Technology Keynote - Rick Parrish is a Senior Customer Experience Analyst at Forrester Research. With over 14 years of experience, Rick helps clients in all industries overcome the unique challenges they face in developing successful and innovative customer experiences. Rick is Forrester's leading expert on the CX ecosystem, the complex web of behind-the-scenes interactions that influence the quality of the customer experience.

His presentation, The Rise of the Customer Experience Ecosystem, will answer:

  • What is a "CX ecosystem"? Why does it matter?
  • What does it mean for you, as an individual, to be part of your company's CX ecosystem?  
  • How do you know what your current CX ecosystem looks like and where you fit in?
  • How have leading firms transformed their CX ecosystem to improve business results?
  • How can you help your company strengthen its CX ecosystem to achieve similar results?

The technology keynote presentation is being sponsored by GMC Software.

Closing Keynote - Peter Muir, President of Bizucate, Inc., is an educator, consultant, marketer and motivator that helps individuals and organizations find profitable opportunities through multi-channel communications. He is a self-professed “student for life”. 

With more than 22 years of educational design and business coaching experience, Muir is well known within the Graphic Communications industry as a source of information and inspiration. He initially started Bizucate as a way to channel his passion for and knowledge about Graphic Communications toward helping companies learn, grow and increase their profits. Over the years, his expertise has expanded to encompass technology, strategy and marketing in a variety of vertical markets and other industries.

His keynote, Without a Listener, There is No Communication, will focus on critical communication components that he has gathered and are being lost in modern communications and will share them in this closing keynote.