GMC Named a Leader for 3rd Year in a Row in Gartner Magic Quadrant for Customer Communications Management Software
Wednesday, January 06, 2016
GMC positioned furthest for completeness of vision in Leaders quadrant
GMC Software (GMC), a leader in customer communications management, today announced the company has been named a Leader in the Gartner 2015 Magic Quadrant for Customer Communications Management, positioned furthest for ‘completeness of vision.’
Gartner’s Magic Quadrant defines a Leader as driving transformation in the Customer Communications Management market and dominating in one or more technologies or vertical markets. Gartner states completeness of vision focuses on potential. “A provider with superior vision anticipates, directs and initiates market trends — particularly if it integrates its vision for a broad range of areas — and capitalizes on product and service development.”
“We are very pleased GMC is once again positioned a leader by Gartner,” said Henri Dura, CEO, GMC Software. “We believe it is GMC’s tireless attention to anticipating and meeting emerging market needs—and being able to execute on that vision—that makes GMC Inspire a leading CCM solution for both enterprises and service providers. We are proud to help companies around the world navigate the transition to digital, and engage meaningfully with their customers across the entire customer journey.”
GMC Inspire is the only single-design customer communications management (CCM) solution that lets users create, manage and deliver seamless customer communications across all channels. GMC Inspire is designed for effective development of interactive, batch and mobile communications that ensure cross channel consistency and regulatory compliance, while improving the customer experience.
With the largest customer communications-focused Research & Development team in the world, GMC boasts a 22-month major release cycle in an industry where 39 months is the norm. GMC is the fastest-growing CCM provider globally for the past three years, supporting more than 1,600 clients and partners in banking, insurance, healthcare and service providers.
To access a full copy of the report free of charge, please click here: Gartner Magic Quadrant for Customer Communications Management.