Alliance will help insurers globally streamline communication processes to provide high levels of customer service 

APPENZELL, Switzerland and FOSTER CITY, Calif. U.S.A – GMC Software Technology (GMC), a leader in Customer Communications Management (CCM), and Guidewire Software, Inc. (NYSE: GWRE),  a provider of software products to Property/Casualty insurers today announced that GMC Software has joined Guidewire PartnerConnect^TM, as a Solution Partner. The companies also announced that GMC Software is participating in the Ready for Guidewire accelerator validation program. 

GMC Software’s enterprise customer communication platform and Guidewire InsuranceSuite^TM will allow insurers to streamline their customer communications leading to a higher quality customer experience. Insurers will be able to consistently deliver relevant personalized messages, at the right time and through their preferred channel. By joining forces, both companies are better positioned to serve insurers who want to streamline communication processes for increased responsiveness and faster times to market.

GMC Software has successfully completed the Ready for Guidewire accelerator validation process for its Inspire accelerator and Guidewire ClaimCenter®. The company is eligible to use the Ready for Guidewire validation mark, which designates that the offering has been through a rigorous review process that supports readiness for integration with ClaimCenter. Work on accelerators to integrate with other Guidewire InsuranceSuite^TM modules, PolicyCenter and BillingCenter is underway.

The GMC Software developed accelerator is a fully functional integration between Guidewire ClaimCenter and GMC Inspire R10, an enterprise communication platform.  The accelerator is designed to significantly reduce the implementation effort when integrating GMC Inspire with ClaimCenter. 

“The combination of GMC’s leading customer communication management software and Guidewire ClaimCenter will provide insurers with lowered production costs, streamlined processes, and an omni-channel delivery capability leading to a higher quality customer experience,” said Henri Dura, CEO, GMC Software. “We are looking forward to the opportunities this alliance will bring to our mutual customers.”

“We welcome GMC Software as a Guidewire PartnerConnect Solution partner,” said Neil Betteridge, vice president, Strategy, Guidewire Software. “We respect GMC’s commitment to enabling insurers around the world to communicate with their customers when and how they prefer, and we look forward to bringing our mutual customers enhanced omni-channel delivery capabilities.”