Long-term contract helps Communisis with its mission to become a world-class leader in transactional services

HATFIELD, United Kingdom - Pitney Bowes Inc., a global technology company that provides innovative products and solutions to power commerce, has won a decade-long contract with Communisis (LSE: CMS), one of Europe’s leading providers of customer communications for major brands. Pitney Bowes will roll out transformational mailing insertion solutions and software for Communisis at its Transactional Print and Mail Center of Excellence in Yorkshire, UK facilitating fast, accurate, secure client communications. The new contract builds upon the success of Communisis’ first Transactional Print and Mail Center of Excellence in Liverpool, UK, a major project also supported by Pitney Bowes.

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Communisis is experiencing rapid growth as it manages physical and digital communications for its major corporate clients. Pitney Bowes’ high-performance solutions support this growth, and enable Communisis to process and distribute hundreds of millions of transactional mail pieces for their clients. The support delivered by this 10-year maintenance contract will help Communisis drive productivity and continuous improvement initiatives, and become a world-class leader in transactional services.

The integrated solutions and support provided by Pitney Bowes will help transform the transactional mail services Communisis delivers to its clients boosting efficiency, reducing costs, driving change and creating a positive impact on customer communications.

David Herridge, Managing Director, Communisis said, “It was straightforward to engage Pitney Bowes because they provide physical and digital end-to-end solutions that deliver intelligence at each critical touchpoint in the print and mail operation. This enables us to deliver critical documents with precision and accuracy and run an effective continuous improvement program across our business which supports our mission of becoming a world-class leader in Intelligent Communication Management.”

Jason Dies, President of Document Messaging Technologies at Pitney Bowes said, “Communisis is relied upon by its clients to deliver their business-critical communications with absolute precision, across multiple channels, both physical and digital. A clear requirement emerged for a new, transformational mailing strategy which would integrate high-performance solutions with sophisticated software platforms.” He continues, “This is exactly what Pitney Bowes has rolled out for the organization. We have on-site engineers until 2024 at both the Print and Mail Centers of Excellence to ensure the seamless operations and maximum performance of our technology.”