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Webster Bank and Standard Register Sign Multi-Year Customer Communications Services Agreement

Thursday, February 12, 2015

Press release from the issuing company

DAYTON, Ohio - Standard Register, a leading provider of workflow, content and analytics, announced today the signing of a multi-million dollar agreement with Webster Bank. Under the agreement, Standard Register renewed its contract through 2018 to provide enterprise print management and promotional marketing programs and expanded the relationship to include electronic bill presentment and payment (EBPP) services.

The EBPP solution, provided in partnership with Transactis, allows Webster Bank to offer its business, government and commercial banking clients a highly-customizable, feature-rich solution that enables the secure distribution of electronic bills and invoices and accepts payments via the web, voice, phone and mobile. The EBPP platform will enhance Webster's Payment-Link® product and meet the diverse and challenging billing and payment needs of businesses in all industries. The solution can support a variety of website integration methods and enables the bank's clients to offer a low cost online bill pay solution to their customers while facilitating payments through credit cards, debit cards and the Automated Clearing House (ACH) network.

"By providing a complete, configurable solution, we're enabling our business, government and commercial banking clients to offer their customers a robust payment platform without a lengthy implementation timeline," said Phil Picillo, Senior Vice President and Director of Treasury & Payment Solutions for Webster Bank. "In this way, Standard Register and Transactis are helping our customers compete in their chosen markets. It's just one of the innovative ways that Webster Bank is bringing new value to its clients."

Since 2008, Standard Register has managed a full range of technology-enabled communications for the personal, business and commercial/institutional banking groups at Webster Bank, including traditional document management, statements, customer notices, point-of-sale material and promotional marketing. The new EBPP solution will be introduced in the first quarter of 2015.

"Transactis is the ideal partner for us because they share our commitment to delivering a highly configurable, total solution," said Courtney Allen, senior vice president and general manager of marketing for Standard Register's Integrated Communications business unit. "They surround industry-leading software with robust customer service, implementation and support to help banks take their solution out to the market."

"We are proud to join forces with Standard Register, a trusted partner of Webster Bank, to improve and simplify the accounts receivable process for their customers," stated Bil Manes, chief strategy officer at Transactis. "Through our partnership, Standard Register is enabling a new capability that will allow Webster Bank to expand its commercial banking relationships while consolidating its supplier base."

 

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