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Xerox Named a Leader of Managed Print Services by IDC MarketScape

Tuesday, September 09, 2014

Press release from the issuing company

NORWALK, Conn. – Xerox has been recognized as a leader in the IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Analysis[i] for the fourth time.

The report highlights Xerox’s innovative services and approach to workflow and industry solutions made possible by its three stage managed print services (MPS) strategy – assess and optimize, secure and integrate, andautomate and simplify. Xerox’s demonstrated toolset for document workflow assessment was noted as one of the strongest among participating vendors in the report.

“Enterprises are looking for new ways to manage information so they are integrating print and document workflows into their current infrastructure,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “Our proven approach helps clients handle their information more efficiently while operating more effectively.”

Highlights from the report included references to Xerox’s strengths, such as:

  • Building one of the most robust infrastructures and methodologies among all the vendors evaluated.
  • Migrating customers to higher levels of print and document management maturity, including converting paper-based workflows to digital and re-engineering processes for greater efficiencies.
  • Offering an impressive set of capabilities to support both its direct and indirect sales forces. 

In addition to being identified as a leader by the IDC MarketScape, Xerox was:

  • named the worldwide market leader in MPS for the fifth consecutive year by analyst research group Quocirca Ltd.[ii]
  • placed as a leader in the Gartner 2013 Magic Quadrant for Managed Print Services Worldwide[iii]
  • named a leader in The Forrester Wave MPS 2012 report[iv]

1IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Analysis. Doc #250631, September 2014

2Managed Print Services Landscape, 2014 by Louella Fernandes, Quocirca Ltd., June 2014

3Gartner, Inc. Magic Quadrant for Managed Print Services, Worldwide, by Ken Weilerstein, Sharon McNee, Elizabeth Kim, October 21, 2013

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

4“The Forrester Wave™: Managed Print Services, Q2 2012” Forrester Research, Inc.


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