NORWALK, Conn. – Grohe, the world’s leading supplier of luxury bathroom fixtures, took costs out of its business by managing the way it prints, shares and processes documents. With managed print services (MPS) and office technology, Grohe improved invoice processing, strengthened document security and reduced print costs by 25 percent while decreasing printing devices from 500 to 280. 

Throughout Grohe’s locations in North America, Germany, United Kingdom,  Japan, the Netherlands, Austria, Portugal and Switzerland, Xerox delivers print behavior analysis, IT infrastructure planning and implementation, device maintenance and proactive supplies replacement. 

To keep information protected, Xerox’s secure print feature requires employee badges to be swiped to copy or access printed documents. Grohe decreased print volumes and related costs as unnecessary printouts are avoided or deleted after an extended period of time. The company also reduced help-desk calls by improving the workflow of invoice processing. 

“The management of information and documents has never been more important; companies that successfully leverage data can save money and build stronger customer relationships,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “With our three-stage MPS strategy – assess and optimize, secure and integrate, and automate and simplify – we help enterprises find better ways to get business done.”   

Long the MPS market leader, Xerox combines technology and document management expertise with business process and IT outsourcing capabilities. The company’s offerings address the “always-on” workplace and associated content explosion, and the impact on business productivity.