Ricoh Americas Corporation today announced that Gartner has named Ricoh a Leader in its 2012 Magic Quadrant for multifunction products (MFPs) and printers worldwide.[1]

Ricoh offers a complete line of network-capable MFPs and printers that print in color, black and white or both. Ricoh multifunction products offer copy, scan and fax options as well as advanced finishing capabilities on a technology platform designed to seamlessly interface with the Web, cloud services and a wide range of applications. From small offices to centralized production printing environments, Ricoh MFPs and printers can help customers be more efficient and enhance productivity.

"We're pleased with our status as a leader which reflects our commitment to deliver the precise business information solutions customers need to drive their business goals and desired outcomes," said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. "In every instance, we combine our technology and services offerings with the right people and processes to address each customer's unique requirements."

In the report Gartner defines leaders as such:

• Are the most capable in providing MFPs (including Smart Multifunction Products), printers and the associated printing solutions and services, regardless of customer location.
• Providers in the Leaders Quadrant offer the most extensive product portfolio relative to their peers, and they have the broad channel capability to deliver the products to customers where they want to procure them.
• Hold consistently high market share worldwide and are capable of delivering consistent service levels in the regions where Gartner customers are located.
• Tend to have the deepest global capability and the inventiveness, resources, skills and vision to deliver superior levels of support to existing and future customers globally.
• Have a proven track record of channeling R&D initiatives into products and solutions that customers need.

For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com.