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EPMS Announces Release of Fully Integrated CRM Module

Friday, October 26, 2012

Press release from the issuing company

Middleboro, MA, - EPMS, a market leading developer of print MIS solutions, is pleased to announce the release of its CRM module as the newest addition to its Enterprise print MIS suite.  The module has been designed to provide printing company executives and staff a real time graphical view of corporate sales, financial and production performance, while at the same time managing all aspects of customer related details. Built in e-mail capabilities and integrations allow for tracking estimates, order s and client correspondence , with a global view for managers.  User customizable features include list capabilities with access to all client related sales notes, e-mails, history, requests for quotes, and actual estimates.  A user specific and  customizable  Favorites tab presents calendars, task lists, e-mail notification lists along with instant access to commonly used applications and documents.  Users can also customize the Reports tab to show only those reports that he/she commonly uses.  The customizable dashboard provides quick access to various charts, gauges and graphs that can be used to monitor sales, production and finances, based on the user's security access level.  Each widget on the dashboard has access to a detailed drill-down report behind it.  The entire module contains built in capabilities to manage tasks, reminders, meeting schedules as well as providing built-in system pop-up and e-mail notifications.

Craig Andersen, COO of EPMS commented on the significance of this new release.  "The release  of the CRM module is an  important and exciting  addition to our Enterprise print  MIS.  The need for easy access to business information has become a number one priority not only among our own client base but also among the prospective clients that we encounter.  Along with the need for information is the urgency to manage and retain their customer relationships.  The ability to have an instant, graphical view of all business activity, customized to the users' preferences is a huge step towards  getting complete control of business KPI's.  These days a print management system isn't complete without an integrated CRM module, and we are very pleased to be releasing this new offering to our clients."

The release of EPMS's CRM module goes hand in hand with the release of a new graphical user interface for the core system. According to EPMS president, Mark Andersen, "This current release reflects the on-going development effort at EPMS to continually enhance the features and functionality of our Enterprise system.  We have a large and vocal user community, one that we listen to carefully, that helps our continuing effort to bring a best-of-breed product to the printing industry community."

EPMS has been developing print MIS products since 1989 and is known throughout  the  industry as a leading provider of fully integrated, highly scalable and robust print management systems.

For more information about EPMS, and all of its products,  go to: www.entpms.com


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