VALLEY FORGE, Pa.--Feb. 25, 2004-- IKON Office Solutions, the world's largest independent distribution channel for document management systems and services, today announced a web seminar focused on personalizing documents to drive maximum business results to be held Wednesday, March 3, 2004 at 2:00 p.m. EST. IDC director of Multifunction Peripherals and Output Solutions, Keith Kmetz will offer insights on document communications best practices that help achieve decreased costs, increased profits and greater overall efficiency. IDC Research estimates that in 2003 more than 1.4 trillion documents were created in the U.S. alone, with companies spending 10 percent of their revenues on document production, management and distribution. Companies are under increased pressure to cut these costs in an effort to strengthen their bottom line. Joining IKON and Keith Kmetz in the discussion are Ceridian and Objectif Lune. Ceridian, a provider of Human Resource services for businesses, will outline its work with IKON to improve document production processes and more efficiently meet the information needs of its clients. Objectif Lune, a leading provider of solutions for variable data and conditional printing, will illustrate the software available to streamline the creation and sharing of documents. IKON, offering the industry's broadest portfolio of document solutions and services, will underscore for attendees the considerations and requirements they face in implementing a tailored, effective solution. IKON's team of 600 professional services analysts and document management consultants worldwide assist companies in identifying and implementing the right value-add solutions while 7000 service technicians deliver best in class, reliable document output. For more information on the web seminar or to register for the event, please visit http://www.ikon.com/.