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Staples Advantage Launches Managed Print Services

Thursday, May 03, 2012

Press release from the issuing company

Staples Advantage, the business-to-business division of Staples, Inc. announced the launch of Staples Technology Solutions Managed Print Services (MPS), a comprehensive solution that will help businesses control their print network, save up to 15 and 30 percent cost savings and improve IT staff productivity.

“We’ve found that the majority of businesses don’t know how much they spend on office printing each year,” said Ed Ludwigson, vice president and general manager for Staples Technology Solutions. “Our MPS experts work with customers to understand their printing costs and needs in order to create more efficient, customized and sustainable printing networks. Staples experts can implement an MPS solution that effectively manages print devices, enabling IT teams to focus on more strategic IT initiatives.”

Staples Technology Solutions can conduct a comprehensive assessment to help businesses understand their total cost of printing. The process analyzes hardware, maintenance, staff resources and consumables such as ink, toner and paper. Staples can also evaluate printing habits to pinpoint how the printing devices are used. The information is used to optimize the fleet based on the customer’s unique goals and organizational requirements.

In addition to cost savings, customers will also experience benefits such as:

  • A brand-neutral solution that works with a company’s existing fleet
  • Assistance reaching sustainability goals through office printing guidelines
  • Reduced time spent on print fleet maintenance and support
  • Automated supply replenishment
  • A single, predictable monthly bill
  • Ongoing account management of a company’s print strategy

“With organizations spending nearly 10 percent of their annual budgets on printed materials and services and the growing priority to improve all facets of modern print management, it is critical for companies to enhance processes and drive visibility into their spending within this category,” said Christopher Dwyer, senior analyst for Aberdeen Group. “MPS offerings, like Staples Managed Print Services solution, have helped organizations improve their cost savings on printed materials and services as well as drive a higher level of accuracy to custom print specifications.”

Through relationships with multiple manufacturers and its best-in-class supply chain, Staples Technology Solutions is able to offer customers the advantages of brand-neutral recommendations for a complete MPS solution. With its years of experience serving customers’ office printing needs in businesses of all sizes and across industries, Staples is a natural fit for customers seeking a comprehensive MPS solution.

A Second Start: PrintStart
Staples Technology Solutions is also kicking off a new initiative to give small businesses and start-ups a boost with PrintStart. Working with Small Business Development Centers (SBDC) offices across the country, participating MPS customers can donate their gently used office technology to local small businesses or start-ups in need.

Under PrintStart, local SBDC offices will help Staples Technology Solutions identify deserving start-ups and small businesses to receive working printers, print supplies and other materials no longer needed by participating MPS customers. PrintStart allows big business to help small business at the local level and offers a unique way to reuse machines and supplies.


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