GMC Software Technology, a leader in customer communications and output management solutions, today announced that the company has joined the 2012 Insurance-Canada Technology Conference as a sponsor and exhibitor at booth S14. The conference takes place on March 5, 2012 at the Sheraton Centre Hotel, Toronto, Ontario.

“As member expectations grow and regulatory changes evolve, insurance enterprises must explore new ways to streamline business processes for greater agility”, said Doug Cox, President of GMC Software Technology, Americas. “At ICTC, GMC will present how businesses can do this in a cost-effective manner, as well as optimizing multichannel communication for increased member retention.”

For the insurance industry, the company’s flagship solution, GMC Inspire, enables companies to streamline backend processes for claims correspondence, customer on-boarding as well as the development and delivery of welcome kits via print, electronic and through mobile platforms. GMC Inspire also allows insurance companies to evolve legacy customer communications avoiding costly parallel development, rebuilding data structures, content and business logic. In this way, businesses can preserve and increase the value of existing investments in legacy systems.

Titled “’The New Landscape’ Social Business, Mobile, Analytics, Modern Technology,” the 2012 Insurance-Canada Technology Conference will focus on improvements: better workflow, smoother processes, higher-quality data, timely access to transactions and information as well as improved decision-making and planning. The conference will also explore how modern technology is sharpening the focus with more flexible infrastructure and applications, communications and access that is not just instant but mobile, and personalized customer communication.