Emtex Working to Simplify Delivery of Legacy documents for e-Business
Monday, October 27, 2003
Atlanta, GA - Emtex, a leader in innovative Output Management solutions to high volume document producers, today announce that it has entered into a partnership agreement with Hitec Laboratories to jointly market a complete End-to-End solution - SmartDelivery, for the Intelligent, Dynamic Delivery of documents. The SmartDelivery solution will be showcased at the Emtex Booth (#1118) during the Xplor 2003 Global Electronic Document and Systems Conference & Exhibit, Georgia World Congress Center, Atlanta, Georgia, October 26-29, 2003. This fully integrated solution will accelerate and simplify the way Financial Services, telecom operators, Utilities, and Service Bureaux deploy new revenue-generating services for delivering documents such as Statements, Bills, Invoices and other such mission critical documents. Many organizations have invested millions of dollars in developing their core legacy business applications that produce huge volumes of mission-critical, transactional documents. These business-critical applications have become inadequate and inflexible in delivering documents through a multitude of these new e-channels, without expending vast resources and time to redesign these applications. The challenge for most organizations is to find a centralized, cost effective solution that is able to securely deliver documents, with consistent content through a variety of paper and electronic channels. The printstream from legacy applications is the end result of a complex set of business rules that combine data and business logic developed over many years of development. Hence, it provides the ideal source for repurposing the document for e-business. SmartDelivery unlocks this value and significantly speeds up your e-business initiatives without interfering with legacy application themselves - in other words giving you the best of both worlds. At the heart of the SmartDelivery solution, Emtex VIP and VDE provide the intelligent printstream transformation and rules based mail-piece processing engine necessary to prepare the document for delivery. Input jobs are indexed and split into discrete mail-pieces according to predefined customer delivery requirements (hardcopy or electronic) defined with an SQL database. Documents can optionally be enhanced through Emtex's VDE solution by adding color, 1:1 marketing messages and finishing marks. Emtex VIP provides the ideal solution for hardcopy output by driving production print engines from major printer Vendors including, Xerox, Océ and IBM. Hitec Laboratories' flexible DataStore32 manages the electronic document delivery to the end user either as PDF, Fax or DHTML. Customers are notified by email with an imbedded URL to a secure website where documents are available for encrypted download or viewing online. All documents are also securely stored in a digital document repository for later search and retrieval. SmartDelivery can be customized to automate business escalation and exception rules such as printing the document in the event of non email delivery or if an email has not yet been opened within a specified time. A full audit trail is logged and kept to ensure 100% guaranteed delivery. SmartDelivery offers many significant CRM benefits, by meeting the growing demands of your customers' for electronic document delivery as well as reducing costs by minimizing physical mail delivery in terms of paper, postage, and handling costs (by as much as 50% per bill) and streamlining and automating business processes. "We have always maintained that the future lies in the convergence of multi-channel delivery of documents. The barriers till now have been speed and ease of deployment", Jeremy Crame, CEO of Hitec Laboratories, stated. "The synergy between both companies and our products" Crame added, "has enabled us to create the SmartDelivery solution which I believe, will enhance and streamline B2B and B2C communications that positively affects the bottom line and provides a compelling value proposition".