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Mail-Well: New Structure Focuses On The Customer

Monday, October 27, 2003

Press release from the issuing company

ENGLEWOOD, Colo. (October 27, 2003) – Mail-Well, Inc., one of North America’s leading providers of visual communications services, today announced a company-wide reorganization by which the company is aligning itself to complement its customers’ needs. The company is now organized into two business segments: commercial (serving the needs of direct customers) and resale (serving wholesalers and value-added resellers). “This organizational change will make it easier for our customers to do business with Mail-Well and to access the broad portfolio of products and services we offer,” said Paul Reilly,chairman of the board,president and chief executive officer of Mail-Well, Inc. “During the past few years, we’ve restructured the company and improved our operating leverage. This change focuses on our customers and I am confident it will drive sales growth.”  This reorganization is part of the company’s Total Customer Solutions strategy, by which Mail-Well can uniquely offer their customers “one-stop-shopping” for a full spectrum of visual communications products and services from design through fulfillment including e-services, direct mail and digital printing capabilities. Experienced sales and service teams are focused on vertical market segments including travel and leisure, health services, financial services, and technology to deliver customized solutions to these customers. Gordon Griffiths, senior vice president of Mail-Well and president of the commercial segment, will head the commercial segment of Mail-Well. He recently served as CEO of Mail-Well’s commercial printing segment where he successfully integrated this business by implementing common processes and metrics that resulted in a strong and unified organization. Mr. Griffiths has over 38 years experience in the graphic communications industry, holding various sales and general management roles with Lawson and Jones, and Southam Printing, in addition to serving as president of Ronalds Printing until its sale to Quebecor in 1988. Subsequently, Mr. Griffiths was president of Quebecor Printing Canada, with responsibility for Canada and relevant U.S. and overseas divisions. The resale segment of Mail-Well will be led by Bob Hart, senior vice president of Mail-Well and president of the resale segment. Most recently, Mr. Hart was CEO of Mail-Well’s envelope segment where he changed the way this business goes to market with the move to regional product and service centers. Mr. Hart possesses extensive experience in printing, converting, and manufacturing of paperboard and packaging product. He spent over 30 years with Riverwood International, a $1.3 billion paperboard and packaging company as well as directing the operations of three paper mills producing 1.4 million tons of packaging products. Prior to this change, Mail-Well was organized around three product lines: commercial printing, envelopes and printed office products. The company believes the new structure will greatly improve its ability to deliver the speed, reliability, and efficiency that its customers demand, as well as make it easier for customers to do business with Mail-Well.




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