Kodak to Provide Onsite Technical Services for Astute Networks
Tuesday, October 04, 2011
Press release from the issuing company
An agreement between Kodak and Astute Networks will provide comprehensive onsite service to customers of Astute's ViSX G3 Solutions that use performance-optimized flash to accelerate virtualization and cloud computing. KODAK Service and Support will provide all onsite service and a full range of parts. Astute Networks will continue to provide phone-based technical support.
"Working with Kodak enables us to tightly couple our robust first-call technical support team with one of the most well-respected, trusted, and technically proficient service organizations in the world," said Steve Topper, CEO of Astute Networks. "It supports a key tenet of our business strategy-to deliver the highest level quality and reliability value proposition to our customers so they can deploy ViSX G3 Solutions into production with maximum confidence as well as service and support assurance."
Astute Networks' ViSX G3 with NETWORKED PERFORMANCE FLASH (NPF) is the first performance-optimized architecture that eliminates I/O bottlenecks and delivers high speed datastores for best virtual machine performance. Designed for use with high-performance applications and business-critical databases including Exchange, SHAREPOINT, ORACLE, SAP and SQL, ViSX G3 Solutions enables increased server consolidation, higher VM counts per physical server and faster backup and recovery. Working with Kodak will help Astute maintain peak-performance, ensure quality, and enhance product reliability.
"Kodak brings a depth of experience and expertise in global service and support for the storage industry that will address the diverse needs of Astute Networks' customers," said Kathy Clas, Director of Multi-Vendor Services, KODAK Service and Support. "From next-day onsite support to four-hour support around the clock, customers can choose the best solution for their business situation."
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