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Printware Announces Service Warranty Program

Tuesday, May 10, 2011

Press release from the issuing company

ST. PAUL, MINNESOTA – Printware, the leading independent manufacturer of high quality, high performance and innovative polyester CtP solutions, announced a Service Warranty Program including amnesty for all customers without warranty coverage to opt in for full ongoing warranty coverage. This program is effective through May 31, 2011.

  • The Service Warranty Program includes:
  • Amnesty for all customers without warranty to "opt" back in
  • Full warranty and 24/7 and RPD programs priced for age of system/supply credit discounts
  • Waive Recertification fees
  • Reduced prices on on-site Preventative Maintenance
  • Reduced prices and credits for RIP upgrades

"Customers love the reliability of their PlateStream polyester CtP systems," commented Tim Murphy, President of Printware. "Due to the high volume of polyester plates produced on PlateStream systems, it is important to include an ongoing maintenance program to ensure that you don't have an unexpected expense due to a necessary repair. The new service program allows users to opt back in to their warranty program without recertification fees saving at least $2,500 per unit."

"The PlateStream is the only piece of equipment we have a service contract on. We keep it for two main reasons: to ensure the highest quality level in plate production and we are out of business if it goes down. We have duplication in all of our other equipment, but only one platesetter; we're glad it it's a PlateStream," stated Len Rose, Owner, Naples PrintSource.

Users of older PlateStream polyester CtP systems may also decide to take advantage of Printware's CtP trade-up program toward the new PlateStream Elite system.
PlateStream Elite polyester CtP systems surpass customer expectations for cost effectiveness, flexibility and versatility. Offering a portrait or landscape format digital platesetter with fully integrated features, the PlateStream Elite system allows printers to better compete by containing costs in their operations.
Platestream Elite CtP system meets daily production demands with:

  • Affordable, quick payback, complete systems
  • Flexible portrait or landscape formats (10" to 18.1" width range)
  • Accurate press-ready punched plates with a standard integrated or offline punch
  • 60-120 press-ready plates per hour to meet peak production requirements
  • +/- 0.001" registration accuracy across four consecutive plates for the most demanding process color work
  • Minimal waste with Printware's exclusive long rolls of SilverStream Color+ plate material
  • Workflow and job management options to meet the demands of even the busiest prepress departments

The PlateStream Elite family of polyester CtP systems is based on a common design derived from Printware's nearly thirty years of manufacturing expertise. The PlateStream Elite family provides best-in-class capabilities required by today's production demands including:

  • Portrait 13.3" systems at $25k
  • Landscape (2-up) 18.1" systems at $30k
  • Integrated punch option for Bacher C-2000 and Pinbar formats
  • MicroPlate option eliminating all waste on small plates
  • High speed output option to boost throughput by up to 4X

The capabilities of the PlateStream Elite family make it the most automated, high performance polyester CtP unit in the industry.
Industry Leading Workflow Solutions
Printware CtP solutions are powered by the industry leading Xitron Navigator software, with optional workflow solutions. These powerful workflow solutions feature a wide selection of standard and optional productive tools that eliminate errors and increase productivity while meeting the varied needs of today's prepress department. Based on the Harlequin core technology, Navigator workflow solutions are recognized worldwide as a leading workflow for commercial and in-plant printers.
Printware CtP solutions also offer optional integrated trapping, color management for inkjet proofing and easy-to-use imposition fitting various critical printing job needs.
Lowest Total Cost of Ownership
Printware's PlateStream Elite takes advantage of Printware's complete service and open architecture supply plans providing customers the lowest total cost of ownership of any comparable solution on the market.
24/7 Support
Printware's 24/7 Support offers a no risk service program to allow customers to maintain high uptime. Utilizing Remote Platesetter DiagnosticsSM, 100% complete system coverage, 24/7 telephone support, Advanced Technical TrainingSM and optional on-site technical support, customers have the options and flexibility they need to stay in production.
Secure Supply
In these times of great volatility in world markets, the Printware Secure Supply GuaranteeSM eliminates the need for customers to worry about running out of supplies. Printware, a Minnesota based company, guarantees the required plate size will be in stock whenever a customer needs supplies. SilverStream polyester materials are available in common roll sizes, including extra long rolls guaranteed for CtP customers that want to minimize risk and variable supply costs. These longer daylight load cassettes improve productivity with fewer roll changes and less waste per change. In the Printware tradition, all its systems support an open architecture which enables customers to use supplies from Printware or various plate manufacturers.  
Printware products are available directly from Printware or their authorized dealers. For more information about Printware visit www.printwarellc.com, call 800-456-1400, Extension 404 or 651-456-1404 or email us at info@printwarellc.com.  For more information on the upgrade visit Printware at http://www.printwarellc.com/be-prepared. This special offer expires May 31, 2011.


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