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Survey Advantage releases quarterly Print Buyer Sat benchmarksTuesday, April 12, 2011 Press release from the issuing company Jamestown, RI. - Survey Advantage released their Print Buyer Satisfaction Benchmarks for the first quarter ending March 31st. Top performing printers (top third) achieved over 86% loyalty, average performers 77% to 85, and poor performers under 77%. Loyalty scores increased more than two percentage points over last quarter. Results were calculated from over 8,500 print buyers evaluating recent performance of the printers who serve them. Congratulations to AlphaGraphics-Strongsville, OH for achieving the best overall loyalty rating. 96% of their customers stated they were "Very Likely" to recommend them to colleagues and friends based on their first quarter performance.
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