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Stronger together: Canon and Océ present Managed Print Services at CeBIT

Thursday, March 03, 2011

Press release from the issuing company

Mülheim an der Ruhr, Germany - Under the slogan "Stronger together", Canon and Océ will have a joint presence in the Managed Print Services Park in Hall 3 at CeBIT in Hanover (1-5 March 2011). By doing so, Canon and Océ are drawing attention to their strengths in office and printroom output management. In Hanover, they will be documenting their consulting experience and in particular targeting companies wanting to save time and money via managed contracts.

“Managed Print Services (MPS) will be one of the biggest growth areas for Canon Germany over the next two years. We expect a large number of companies with a headcount of over 500 to opt for a MPS approach during this period. The European market currently has the potential to be worth around 15 billion euros, growing to an estimated 28 billion euros by 2013. Due to its expertise in multifunctional printing systems and software solutions, Canon is ideally positioned to offer consulting and services to large customers,” says Marcus Nickel, country manager for MPS at Canon Deutschland. Canon is using its appearance in the MPS Park to showcase its latest customer solutions and to gain new customers. “We are not exhibiting any hardware,” announces Nickel. “Instead the focus will be on our consulting competence.”

Mathieu Peeters, Marketing Manager Document Printing at Océ Deutschland GmbH: “It all starts with customer requirements. From assessing the existing situation to consolidating multi-vendor fleets, document solutions, process optimization or automating document-intensive workflows, Canon and Océ have a portfolio of effective MPS service modules. Océ’s roots are in the printroom and enterprise segment. In conjunction with Canon, we are able to implement any customer requirement. And Océ brings the benefit of more than ten years of customer-driven experience with a solution delivery process that is specifically defined for our industry.”

Canon and Océ will be demonstrating their five-pronged approach at CeBIT. This includes financial aspects such as savings safeguards over the duration of a contract, as well as technical solutions focusing on security, monitoring and reporting. In addition, international service organizations and consulting services in the field of workflow optimization will be presented and the issue of environmental sustainability addressed. The trade show stand will also explain exactly what managed print services and managed document services are, as well as the benefits of business process outsourcing, enterprise fleet management and more.

Managed Print Services takes three clearly defined forms. The first is about managing the printer fleet. This includes hardware and servicing together with toner logistics, monitoring and reporting. Level two involves optimizing the fleet in an ongoing process of improvement. Customers have access to a dedicated contact person, in some cases on-site, who is actively responsible for print management, carries out analysis and adapts the print process to change. The third step is to enhance business processes, which covers all aspects of document lifecycle management from drafts through to distribution and archiving. Customers can either manage this aspect internally or outsource it, which is where business process outsourcing comes in. Canon and Océ have been active and successful at all three levels for many years.


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