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Quebecor Wins $100 Million Contract Extension From United Stationers

Thursday, September 11, 2003

Press release from the issuing company

MONTREAL--Sept. 10, 2003-- Quebecor World has been awarded a contract extension from office products wholesale distributor, United Stationers Inc. This multi-year contract expands upon the companies' 25-year relationship and includes the print production of United Stationers catalog, mail list services, logistical services as well as paper procurement. Sales over the duration of the contract are expected to total over $100 million. "Quebecor World's longstanding commitment to quality, their world class customer service, their 'can do' attitude, the ease at which they handle all of our versioning, as well as their ability to offer us solutions for our paper and printing needs were major factors in our decision to extend our contract." explained Bob Smetana, Vice President of Advertising, United Stationers. "We are happy to extend our relationship with United Stationers and look forward to continuing our work with them to create efficiencies throughout their supply chain," commented David Boles, Chief Operating Officer, Quebecor World North America. "We are committed to bringing specialized business solutions to our customers, to help them retain a competitive edge in today's marketplace." George Zengo, President, Catalog and Direct Services, Quebecor World North America stated, "We are excited that United Stationers recognized the benefits that Quebecor World's platform offers. We have the technology, flexibility and the experience to meet the diverse needs of United Stationers today, and in the years to come." Quebecor World will produce this work in its Augusta, GA, Jonesboro, AK, Brookfield, WI and Lebanon, PA facilities. Mail List and Logistic services will be managed out of Quebecor World's Bensenville facility. United Stationers Inc., with annual sales of approximately $3.7 billion, is North America's largest broad line wholesale distributor of business products and a provider of marketing and logistics services to resellers. Its integrated computer-based distribution system makes more than 40,000 items available to approximately 15,000 resellers. United is able to ship products within 24 hours of order placement because of its 35 United Stationers Supply Co. distribution centers, 24 Lagasse distribution centers that serve the janitorial and sanitation industry, two Azerty distribution centers in Mexico that serve computer supply resellers, and two distribution centers that serve the Canadian marketplace. Its focus on fulfillment excellence has given the company an average order fill rate of better than 97%, a 99.5% order accuracy rate, and a 99% on-time delivery rate. For more information, visit www.unitedstationers.com.




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