Internet pioneer "flyerpara.de" switches to HIFLEX Webshop
Wednesday, April 28, 2010
Press release from the issuing company
Aachen - The Internet portal flyerpara has been online for around eight years. At the beginning, the sole objective pursued by its operator – Ortmaier Druck GmbH, based in Frontenhausen, about 100 km northeast of Munich, Germany – was to test the market acceptance of selling printed products via the Internet. Their website functioned quite well for a self-programmed system offering postcards and business cards, at least until more and more customers began to use the portal for their orders and the range of products began to rapidly expand. In this phase, an external service provider was hired to take care of the programming – but he, too, was eventually unable to handle the demand.
Ortmaier Druck's managing director Stefan Ortmaier had issued a clear directive for the future: "We cannot continue with our two-pronged production approach. The classic method of using one channel for Internet orders and one for orders calculated is just not effective in our environment." The traditional method of working was obviously interfering with the transparency of both administrative and production processes, while the turnover from online orders was beginning to reach the levels of conventional orders. "Everything in one system" was the goal that Ortmaier had to reach in order to maintain profitability. The solution was HIFLEX Webshop.
Ortmaier estimates with HIFLEX Webshop
Nevertheless, Stefan Ortmaier accepts this tightrope walk, because it mainly concerns jobs which either cannot be requested via the Internet portal or can be calculated at flyerpara.de by the office staff. The latter has become quite a common practice.
Flyerpara.de places trust in HIFLEX Webshop
When the basic framework is in place, it is a very straightforward process to add or modify the most varied products as needed. For Stefan Ortmaier, this is a decisive advantage of the content management system Drupal which contains the HIFLEX solution. "Layout changes are child's play and, as an example, it takes only a few minutes to rename predefined elements to reflect the precise nature of our particular services." Every user can make modifications such as this without needing to contact the programmers at HIFLEX.
Extremely broad product range
The whole company is characterized by a high level of innovation and a uniquely broad spectrum of activities. Stefan Ortmaier went on to say "Our prepress boasts the latest technology with a Prinergy workflow and the fully automatic CtP platesetter Lotem 800 from Kodak, which guarantees a very smooth production chain. Back in 2005, we were one of the first printers in Bavaria to obtain PSO certification." Ortmaier Druck was also the second company in the whole of Germany to switch to CtP.
Alongside its state-of-the-art equipment, such as a four-color Roland 700 and a five-color KBA Rapida 105 coater press, Ortmaier is still able to rely on the services of machinery with a much longer tradition. "And for good reason," says Stefan Ortmaier with a smile, "because the old plate and cylinder are actually running larger quantities than back in my grandfather's day. This means that we can offer our customers an comprehensive assortment of processes which other companies are unable to match. We can handle embossing, stitching, binding, die-cutting, perforating, numbering, and much more." Ortmaier Druck also offers logistics services, such as the addressing and distribution of customer orders.
Ortmaier Druck is more than just a "normal" offset print company in many respects. In 2001, for example, a screen/textile printing department was set up. Stickers, signs, T-shirts, sweatshirts, work clothing and cotton bags, are just a sampling of the items offered, all of which are refined to the highest quality standards. There is no shortage of creativity in Frontenhausen, so it seemed only natural to establish a separate "promotional materials" department, with a product portfolio ranging from advertising banners, contour-cut stickers, vehicle graphics, and illuminated advertising to flags, displays, roll-ups, sign systems and more. All of these products can be ordered directly through the print company's website.
Last but not least, Ortmaier Druck publishes and prints the weekly advertiser "Vilstalbote". Five regional editions with a circulation of 110,000 copies and a total of 400 pages are printed on the company's own web offset press.
Exploiting the lead
Stefan Ortmaier recognizes this extreme flexibility as a significant advantage over other Internet portals which are rigid in their specifications of what is possible and what is not: "Others will probably follow our example, but we can make full use of our advantages and exploit the lead we have established."
Stefan Ortmaier is convinced that Internet customers, in particular, look very closely at the products a print company offers. However, with the intuitive and convenient user interface of Webshop, as well as the option of designing non-standard products and the "fantastic service", flyerpara.de is easily able to hold its own against larger Web2Print portals.
Thanks to HIFLEX Webshop, Ortmaier Druck has acquired a large customer base, even extending outside its own region. Stefan Ortmaier points out that this can prove to be an important factor in difficult economic times, as customers are spread over many different industries and the level of diversification is very high. At the same time, the extensive product range of Ortmaier Druck is paying off. Fortunately, Stefan Ortmaier is not going to let his company's success go to his head: "We have expanded in many directions in the past few years, but it has always been planned, purposeful and within reasonable dimensions."
This structured and strategic approach to growth reflects the foresightedness of a businessman who views online storefronts with carefully considered and calculated business planning. "If I had to start again now, I would still set out slowly on a small scale to test the waters and functionality, and then go for a full solution once the demand is there," says Stefan Ortmaier, adding: "If you ask me, the HIFLEX Web2Print solution was absolutely the right decision. Now we can think about getting into the 'fast lane'."
Box: Ortmaier Druck
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