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Océ Business Services introduces Océ MPS Managed Print Services

Wednesday, March 31, 2010

Press release from the issuing company

New York, N.Y. – Océ Business Services, a leading provider of document process outsourcing services and technology, today announced Océ MPS, a rebranded and significantly enhanced version of the company's current Océ Universal Fleet Management service. The new offering provides enterprises with optimized utilization of document output equipment, better control of document-related expenses and improved operating efficiency. The net impact is a marked reduction in the total cost of office print/copy, which is estimated at three percent of revenue according to such industry analysts as Gartner, IDC and InfoTrends.

Single, Accountable Source
Océ MPS provides organizations with a single, accountable source for their office document production. This includes copiers, printers, scanners, fax, and wide format printers, regardless of brand, service provider and ownership status. Océ MPS is an integrated managed document output service. The service includes dynamic assessment, pro-active maintenance, call center support, and Océ's print infrastructure management tools that provide remote monitoring, as well as automated fleet assessment and call center operations.

Together these services optimize an organization's full scope, long-term document production environment including managing desktop and networked multi-function devices; deploying onsite tech and key-op support; collecting meter reads; implementing equipment migration and end-user training; furnishing data collection for trend, cost, and performance analysis, and more.

Special Features
Assessment and performance management are two special features of Océ MPS. Assessment is provided by an enhanced version of Océ Document Needs Assessment (Océ DNA), which, combining consultative services and technology, automates the design and management of a managed print services solution. Océ DNA helps to ensure a more accurate assessment for potentially re-sizing the fleet, and can accelerate the assessment and design process by up to 77 percent.

Continuous fleet performance monitoring and operational improvement is provided by the Océ MAX Advanced document performance management system. Océ MAX features near-real-time performance feedback; customizable, dynamic reports based on the client's input; and customizable dashboards including "stop light" performance management of critical metrics.

"Assessing, optimizing, managing and continuously improving a diverse fleet is a process that most organizations find challenging," said Joseph R. Marciano, president and CEO of Océ Business Services. "Océ MPS offers an outsourced solution that can meet these goals and help companies leverage fleet management as an opportunity to reduce printing costs and improve efficiency."




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