Standard Register Introduces New Billing and Statements Solution
Monday, September 08, 2003
DAYTON, Ohio--Sept. 5, 2003-- Standard Register introduces StatementPro(TM) Patient Statements, a patient-focused, end-to-end healthcare billing and collection solution to help healthcare organizations increase efficiency and patient satisfaction. The solution includes everything from formatting patient data and designing patient-friendly statements to printing and mailing the statements, bills and other documents as well as electronic document presentment and electronic payment services. "Our integrated document outsourcing solution provides the ultimate convenience, flexibility, security and efficiency for both healthcare organizations and their patients," said Peter Dorsman, Standard Register chief operating officer. Standard Register's clear, concise patient statements are based on the Patient Friendly Billing Project recommendations made recently by a task force of trade associations, healthcare providers and other organizations. With the Patient Statements solution, healthcare providers have the option of sending pre-bill communications to patients informing them of the billing process and updating insurance and address information. This helps improve patient relations, streamline processes and ensure accurate and timely bill payment. Standard Register's Electronic Document Presentment and Electronic Payment solutions further improve efficiency and patient satisfaction. "Giving patients the options of both printed and electronic statements helps to ensure they have the information they need, when they need it, in the format they prefer," said Dorsman. Patients can see their statements, bills, and other information electronically via the Web any time around the clock. And, with Electronic Payment, patients can pay their bills anytime online or over the phone via check, credit or debit card. "Our Patient Statements solution is another way that Standard Register is helping organizations increase efficiency, reduce costs, enhance security and strengthen customer loyalty," said Dorsman.