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New solution for print service provider online customer service

Friday, January 22, 2010

Press release from the issuing company

Flowman Virtual Front desk provides tools for a printing company to better interact with its customers. "Our Virtual Prepress solution has grown out from its roots" said managing director Petri Karjalainen, "The current features go far beyond the prepress scope. Features like distribution list preflighting and editing, delivery tracking, post calculations, subcontracting management, etc. are not anymore in prepress category. That is why we decided to separate the online customer service part as independent solution that can work in conjunction with existing ERP and prepress systems" he continued.

The new Flowman Virtual Front Desk provides online interfaces for collaboration of printing company and its customers, which have easy-to-use tools to take care of all daily routine transactions with for printing companies. Virtual Front Desk can be integrated with existing ERP and prepress workflow solutions. It is also able to receive job definitions and deliver tracking messages from/to customer's editorial systems.




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