NEW YORK, Nov. 19 2007 -- Oce Business Services, Inc., a leader in document process management and electronic discovery, today introduced Oce Universal Fleet Management, an extended version of the company's current fleet management solution that offers enterprises better control over document output equipment, total costs, and efficiency. According to industry analyst Info Trends/CAP Ventures, organizations estimate they spend approximately three percent of their annual revenue on copying, printing and fax-related costs.
The Oce fleet management offering provides organizations with a single, accountable source for their office document production. This includes copiers, printers, scanners, fax, and wide format printers, regardless of brand, owned or leased status, or service provider.
"Managing a diverse fleet internally with today's complex technologies is a challenge that many companies are finding difficult," said Joseph R. Marciano, President and CEO of Oce Business Services. "Oce Universal Fleet Management combines service and technology more effectively than ever before to relieve these pressures."
Oce Universal Fleet Management includes three progressively advanced levels of service: Universal Fleet Essentials, Universal Fleet Professional, and Universal Fleet Managed. Together these services cover an organization's complete, long-term document production environment including managing desktop and networked multi-function devices; deploying onsite tech and key-op support; monitoring device and service performance; collecting meter reads; providing call center support; implementing user migration and training; furnishing data collection for trend, cost, and performance analysis, and more.
The solution also incorporates the Oce DNA Document Needs Assessment service, which helps clients implement a roadmap for document output transformation including reduced costs, increased efficiency and flexibility, and improved workflow performance.