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RRD firm, Astron wins $465 Million Contract from ING

Thursday, December 07, 2006

Press release from the issuing company

R.R. Donnelley & Sons Company today announced that UK-based Astron, an RR Donnelley company and leading Document Business Process Outsourcing (DBPO) provider, has been awarded a seven-year $465 million outsourcing agreement by ING. Astron is a wholly-owned subsidiary of RR Donnelley. ING, a leading global financial institution that provides banking, insurance and asset management services to over 60 million private, corporate and institutional clients, has selected Astron to provide a range of document related services including print and mail, scanning, fulfillment, application development and others. The agreement expands Astron's European platform and enhances its ability to serve customers' pan-European DBPO needs. Sjaak de Graaf, COO ING Retail Banking said, "Astron's broad capabilities, depth of experience in processing banking and insurance documents and ability to implement a program of this complexity and magnitude made them an effective choice for this important initiative." Bob Nelson, President of Astron stated, "We are delighted to be given the opportunity to help ING achieve its objectives and welcome the ING employees who will become a part of Astron. This groundbreaking agreement accelerates our ability to serve the comprehensive needs of customers throughout Europe and demonstrates the value of our focus on delivering measurable results across a spectrum of document based business process outsourcing requirements."

 

 

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