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Rochester Software Associates Automates Software Developer's Print Center

Tuesday, November 28, 2006

Press release from the issuing company

Rochester, NY, November 27, 2006 - Rochester Software Associates, Inc. (RSA) an industry-leading supplier of print workflow solutions, is at the heart of a major software developerís worldwide document print center automation and documentation management project. WebCRD, RSAís Postal to the Print Center, enables employees to submit, ticket, reorder, produce and account for printed documents via the web, with minimal operator involvement. Documents are automatically converted to Adobe PDF using RSA's SurePDF client-side PDF creation tool, and ticketing options are selected using WebCRD's friendly web interface. Intelligent Ticketing ensures that only valid options are presented to the user. For example, stapling is not an option shown for either a one page document or a 200 page manual. Additionally, there are over 13,000 documents in the firm's online catalog for instant retrieval and reorder. Using rules that evaluate order attributes such as ticketing options or the requestor, print jobs can flow automatically to the appropriate printer with capabilities that match the job ticket, thanks to WebCRD AutoFlow. WebCRD also allows users to order pre-printed forms, documents, and finished goods from an electronic catalog, using the same web interface and accounting capabilities. Adding to WebCRD's powerful capabilities, QDirect, RSA's Enterprise Output Manager adds a host of job management, routing, manipulation, and accounting capabilities. "The flow of jobs from order placer to WebCRD to QDirect for automated printer selection is a powerful workflow," noted Dave Vanable, Director of Business Development. "The shop is a combined digital and offset environment, and RSA's tools enable them to be much more efficient. The RSA solution has eliminated several potential points of failure in the previous process." "Enterprises need to increase efficiency and centralize print volume, while maintaining or even enhancing customer satisfaction," noted Tim Kelly, senior vice president at RSA. "This is where WebCRD shines, with enterprise-class capabilities such as LDAP, Active Directory, and Document Management System Integration, as well as extensive accounting capabilities. This is the latest enterprise to recognize the need for more than a storefront. They needed a proven Portal to the Print Center and RSA delivered." RSA's team of workflow consultants have been working with the customer for many months to reach this point. This rollout comes after an extensive pilot effort which proved that WebCRD and QDirect deliver what they promise in terms of workflow automation and process improvement. WebCRD with SurePDF and AutoFlow, as well as QDirect, are available from leading printer providers.




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