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RR Donnelley Receives AT&T Yellow Pages Gold Quality Award

Wednesday, June 14, 2006

Press release from the issuing company

CHICAGO, June 13 -- R.R. Donnelley & Sons Company today announced that it has been recognized with a Gold Award for quality achievements in 2005 from AT&T Yellow Pages. This award, presented at AT&T Yellow Pages headquarters in St. Louis, Missouri, reflects RR Donnelley's performance in exceeding a number of quantitative goals, as well as its contributions in areas such as innovation, leadership and customer focus. AT&T Yellow Pages' Supplier Quality Alliance program recognizes suppliers' performance in areas including product quality, on-time shipments and invoicing accuracy. RR Donnelley met or exceeded all of its targets during 2005. "RR Donnelley understands AT&T Yellow Pages' needs and objectives, and provides the flexibility, innovation and customer focus necessary to allow us to better serve our advertisers," stated Steve Comfort, director of paper and printing for AT&T Yellow Pages. "Our supplier quality program is an important part of our relationship with our suppliers and RR Donnelley's 2005 quality and customer service achievements are impressive." "Delivering superior value and exceptional quality is core to our operating strategy," said John Paloian, RR Donnelley Group President, Publishing & Retail Services. "We are honored to have achieved an AT&T Yellow Pages' Gold Award. Our sales, production, customer care and other professionals strive to exceed expectations for every customer we serve."




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