CHICAGO, Dec. 27 -- Oce, a global leader in digital document management and delivery solutions, today announced the appointment of William R. Pugh to the new position of Vice President, Operations. The Operations department is comprised of the Order and Billing Assurance, Inventory Management, Logistics & Delivery, and Purchasing functions for Oce North America. Mr. Pugh joined Oce in September 2003 as the Leader, Change Management for Oce's program implementation at The Boeing Company. In that capacity, he worked to implement the best practices of Oce Business Services within the environment and culture of this important new Oce client. Prior to joining Oce, Bill held a series of diverse and challenging roles with major international enterprises. He began his career with General Motors in Flint, MI as a Production Supervisor and then moved to Coopers & Lybrand as a consultant, during which time he earned an MBA from Yale University. In 1991, Bill joined General Electric's Appliances Business. While with General Electric, he was responsible for the worldwide management of inventory and subsequently earned his Master Black Belt in General Electric's Six Sigma Initiative. In 1997, Bill became the Quality Manager and Business Change Agent, and later the New Products Manager, for Polaroid Corporation. Immediately prior to joining Oce, he held director level positions in Operations, Continuous Improvement, and Customer Experience at RR Donnelley in Chicago. Mr. Pugh reports to Dennis F. Riordan, Sr. VP and Chief Financial Officer of Oce-USA Holding, Inc. In making the appointment, Mr. Riordan commented, "Bill's focus is to lead the internal operational functions of Oce to seamlessly deliver a first rate experience for our customers."