Mail-Well: PrintXcel facility making progress following incident
Monday, December 15, 2003
ENGLEWOOD, Colo. (December 15, 2003)- Mail-Well issued the following statement regarding a recent incident at the PrintXcel Visalia, California plant. The incident resulted in two deaths, one of an employee, one of a gunman and fire damage to the facility. Woody Davis, senior vice president and company spokesperson commented, "We want to thank everyone for the many calls, notes and messages we are receiving concerning the death of one of our valued employees. His loss is very personal to our Mail-Well and PrintXcel family and we are deeply saddened by this incident and we continue to offer our sincere sympathies and support to those affected." Davis commented that the company's first action has been to secure professional counseling and support for its employees. A team had been dispatched to the plant to assist in all aspects of helping the employees and plant get back to normal as soon as possible. Said Davis, "Our employees are responding well given the situation and we are doing all we can to assist them in dealing wit the trauma of the incident. Immediately after the incident, our human relations team and other professionals were dispatched and on the ground in Visalia within a few hours. They began holding sessions with employees on Tuesday and are continuing to provide assistance and support". Davis went on to say an operations team is back in the plant and is directing a professional crew of over 100+ people working around the clock to clean up from the fire and its subsequent damage. He commented that most of the fire was limited to the executive office area of the plant. "We expect the full clean up to take approximately a week to complete, but we will be back in operation prior to that time. It will be on a limited basis with a few presses initially and increasing as we clean smoke damage and repair various portions of the plant. Plus, our suppliers are restocking paper that must be replaced due to spoilage caused by smoke and water damage," said Davis. Davis said the company has done a full assessment of orders affected and found it be to only a few dozen in total and that orders in the shipping area of the plant, were unaffected, and will be shipped onFriday, December 12, 2003. Mr. Davis, added, "Our talented and dedicated staff is in the process of calling all customers affected and if our distributors have NOT received a call, then their orders are unaffected and you can expect business as usual. For those called, we will be re-running those jobs in the plant as it comes back on line or by sending the orders to one of our many other plants to be produced. Our customer service and sales team will be in continual communication with you via phone and email to inform you of our progress." The company will be posting periodic updates to this web site, www.printxcel.com, so please check back for further information. If you have specific questions please call ourVisaliaplant at 1-800-767-3752 or email to firstname.lastname@example.org. Open since 1994, the Visalia facility primarily produces mailing products and employs more than 80 individuals. The company is currently working with its employee assistance program to offer counseling to effected employees.