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Franchise Services, Inc. to Offer EFI Velocity Exchange to Worldwide Network

Tuesday, August 05, 2003

Press release from the issuing company

MISSION VIEJO & FOSTER CITY, Calif.--Aug. 4, 2003-- Franchise Services, Inc., owner of the Sir Speedy and PIP Printing franchise brands, today announced an agreement with Electronics For Imaging, the world leader in imaging solutions for network printing, to offer EFI's Velocity Exchange software to its worldwide franchise network. Velocity Exchange automates the print job order management process and enables print centers to leverage the Internet to communicate with their customers 24 hours a day, seven days a week. With Velocity Exchange, Sir Speedy and PIP Printing centers can gain greater efficiency, enhance customer service, and grow their business. Velocity Exchange offers considerable improvements in customer relationship management and print center productivity," said Karl Post, VP of Strategic Development for Sir Speedy, Inc. "The order submission process is extremely intuitive, and the system's automatic handling of PDF files significantly cuts pre-press time, enabling a more streamlined workflow. We have already received positive feedback from several franchises throughout our network after demonstrating the product and we look forward to making it available later this year." "PIP Printing is committed to delivering the highest level of customer service by offering the latest innovations in digital printing technology. We have experimented with several technologies to expand our print business online and found that Velocity Exchange offers an ideal solution for PIP Printing centers to automate interaction with customers and provide round the clock service," said Catherine Monson, President of PIP Printing, Inc. Velocity Exchange is an online application for print providers and customers that automates print job order management for a more productive workflow. Through a secure, controlled interface, customers can submit job orders online and track progress with real-time job status updates. Once orders are submitted a range of digital tools enhance the in-shop workflow from order receiving to remote proofing to approvals. "Velocity Exchange offers greater accuracy, efficiency, collaboration and cost savings for the Franchise Services, Inc. network and their customers," said Frank Mallozzi, VP of Worldwide Sales at EFI. "Sir Speedy and PIP Printing franchises will be able to manage their workflow seamlessly from order management to production, resulting in greater control over their business costs and increased customer satisfaction." Velocity Exchange is designed to integrate seamlessly with EFI's full Velocity(TM) workflow software line, including Velocity OneFlow(TM) for pre-press and computer-to-plate (CTP) workflows and Velocity Balance(TM) for digital print production workflows. EFI's complete suite of end-to-end solutions will enable Sir Speedy and PIP Printing franchises and their customers to benefit from a truly automated system that links ordering to print production to print shop management. Sir Speedy and PIP Printing centers will begin offering Velocity Exchange in North America in Q3 2003.




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