PALO ALTO, Calif.--May 20, 2003-- HP today reported financial results for its second fiscal quarter ended April 30, 2003. Second quarter revenue totaled $18.0 billion, compared to $17.9 billion in the prior quarter, and non-GAAP(1) operating profit totaled $1.14 billion, up 4% sequentially. Non-GAAP operating profit was 6.4% of revenue, up from 6.2% of revenue in the prior quarter. Non-GAAP diluted earnings per share (EPS) for the quarter was $0.29, in line with the company's first fiscal quarter and two cents above recent analyst consensus estimates. Non-GAAP diluted EPS and operating profit reflect a $218 million adjustment on an after-tax basis, or 7 cents per diluted share. On an after-tax basis, the adjustment includes $141 million of amortization of purchased intangible assets, $126 million for various acquisition-related items and $234 million in restructuring charges. Additionally, non-GAAP diluted EPS excludes a non-recurring tax benefit of $131 million. GAAP operating profit for the quarter was $643 million, or 3.6% of revenue, and GAAP diluted EPS was $.22 per share. All non-GAAP information in this release is reconciled in the "Non-GAAP Consolidated Condensed Statement of Earnings" table below. "HP delivered a solid quarter with sequential improvement in revenue and non-GAAP operating profit," said Carly Fiorina, HP chairman and chief executive officer. "Enterprise Systems grew 3% sequentially with nearly break-even results, and HP Services grew 2% sequentially with solid profits. Personal Systems revenue was flat, defying seasonal trends, with sustained profitability. And Imaging and Printing grew 13% over last year, down 1% sequentially in line with normal seasonality, with profit up 1% sequentially. "One year after the merger, we've reduced structural costs by $3.5 billion on an annualized basis. Our business model is generating a more balanced revenue and profit mix, and our operating cash generation capabilities -- more than $2.5 billion this quarter -- are proving to be stronger than ever," said Fiorina. "Today, HP emerges from the integration a stronger, bolder competitor with our sights set firmly on leadership and growth." Summary of Financial Results Q2 FY2003 Q1 FY2003 Revenue $18.0 billion $17.9 billion Non-GAAP Operating Margin(1) 6.4% 6.2% GAAP Operating Margin 3.6% 4.9% GAAP diluted EPS $0.22 $0.24 Non-GAAP diluted EPS(1) $0.29 $0.29 (1) All non-GAAP numbers have been adjusted to exclude certain items. A reconciliation of specific adjustments to GAAP results for this quarter and the prior period is included in the "Non-GAAP Consolidated Condensed Statement of Earnings" table below. A description of HP's use of non-GAAP information is provided under "Use of Non-GAAP Financial Information" below. Regionally, Americas revenue remained flat sequentially at $8.1 billion, representing 45% of total revenue. Europe grew 1% sequentially to $7.1 billion, representing 40% of total revenue. Asia-Pacific grew 2% sequentially to $1.9 billion, representing 11% of total revenue. Japan recovered from a weak first quarter and grew 7% sequentially to $795 million in revenue, representing 4% of total revenue. Currency effects contributed 2 points to sequential revenue growth during the quarter. HP's 25 largest new business contracts in the quarter -- with an average value of more than $200 million each -- represent a total long-term value of more than $5 billion. Since the merger, HP's top 125 new business contracts have totaled more than $12.5 billion in total long-term value. Business Segment Results Enterprise Systems Enterprise Systems revenue was $3.9 billion, up 3% sequentially on strong growth in the Americas and Japan. Growth was led by industry-standard servers, up 7% sequentially, and storage, up 5% sequentially. Business-critical server revenue was down 4% sequentially, less than the broader UNIX® market. Software revenue was down 2% sequentially due to continued softness in the telecommunications market. Enterprise Systems reduced its operating loss to $7 million during the quarter from $83 million last quarter -- a 92% improvement. The group's operating loss was 0.2% of revenue, compared to a 2.2% loss last quarter. The quarter's highlights include the launch of 70 new and enhanced products; growing software support and customer adoption for Itanium 2-based systems; a significant turnaround in HP NonStop server sales; and another record for HP Superdome server shipments and strong HP StorageWorks Enterprise Virtual Array storage sales, including the largest Superdome win to date with the China State Administration of Taxation. In recent weeks, Enterprise Systems also announced two moves in conjunction with HP Services to accelerate growth: 1) An organizational realignment that integrates enterprise hardware groups, streamlines operations and builds a tighter go-to-market partnership with HP Services; and 2) The launch of the HP Adaptive Enterprise strategy, backed by new software, services, solutions and the Darwin Reference Architecture to help businesses measure, architect and manage change by creating a tighter linkage between business and IT. Personal Systems Personal Systems revenue totaled $5.1 billion, reflecting a solid performance in the commercial market despite continued softness in IT spending. Growth in notebooks, commercial desktops and workstations was offset by seasonal weakness in U.S. consumer desktops and handheld devices. Balanced performance in each geography offset normal U.S. post-holiday declines. Personal Systems operating profit was $21 million, compared to $33 million last quarter -- representing the group's second consecutive quarter of profits. Operating profit was 0.4% of revenue, compared to 0.6% last quarter. HP's business model improvements, including significant cost structure reductions and re-engineered channel programs, have enabled HP to drive competitive pricing in key markets while preserving solid margins. Highlights of the quarter include significant share gains for HP's commercial and consumer notebooks, as well as new pricing strategies for low-cost consumer desktops and entry-level personal workstations; strong reception by consumers to HP's new low-cost iPAQ h1900 and by enterprises to HP's wireless iPAQ h5450 handheld; and continued improvements in HP's direct business and partner programs worldwide. Services HP Services revenue was $3.0 billion, up 2% sequentially, despite a weak IT services market and continued over-capacity in the consulting market. Growth was led by customer support revenue, up 4% sequentially, and consulting and integration revenue, up 2% sequentially. Following several strong growth quarters, managed services revenue was down 2% sequentially. Revenue from several major deals announced during the quarter will begin to be recognized in the fourth quarter. Operating profit was $301 million or 9.9% of revenue, down 1.6 points sequentially. Operating margin was down as a result of continued pricing pressure and increases in pension and benefit expenses. HP has now firmly established itself as a major player in the managed services market, signing tier-one clients and winning against top competitors. During the quarter, HP announced a 10-year, $3 billion managed services contract with Procter & Gamble that was finalized in early May; a 7-year, $600 million outsourcing contract with Bank of Ireland; and a $100 million contract with the Classroom 2000 (C2K) project in Northern Ireland to help deliver the world's biggest e-learning implementation. Imaging and Printing Imaging and Printing posted solid revenue and profit with increasing market share across regions. Revenue totaled $5.5 billion, up 13% year-over-year and down 1% sequentially on normal seasonality. Operating profit was $918 million, up 1% sequentially. Operating profit as a percent of revenue was 16.6%, compared to 16.2% last quarter. This reflects continued supplies strength and sustained operational efficiencies. Supplies revenue increased 7% sequentially and 15% year over year, fueled by strong gains in toner, ink and photo media. Home hardware revenue was down 5% sequentially and up 8% year over year, while business hardware revenue decreased 5% sequentially and increased 9% year over year. Digital imaging revenue decreased 38% sequentially and grew 5% year over year, reflecting the category's pronounced seasonality and declines in the scanner market. The quarter's highlights include strong continued response to "Big Bang" consumer and business products, and new color and personal LaserJet printers; year-over-year growth of 142% in all-in-one shipments and 22% in total inkjet shipments; a 46% jump in digital camera shipments year over year; major digital publishing wins with Volkswagen and FedEx; and the launch of IPG Services with more than $100 million in customer wins. Financial Services HP Financial Services offers leasing and financial asset management services to HP customers worldwide, operating as a wholly owned subsidiary. Revenue was $501 million, down 3% sequentially. Operating profit was $21 million for the quarter versus $14 million last quarter. Operating profit was 4.2% of revenue, compared to 2.7% last quarter. Portfolio assets were down 4% quarter to quarter, reflecting soft market conditions. Asset Management HP exited the quarter with $14.1 billion in gross cash, which includes cash and cash equivalents of $13.5 billion and short- and certain long-term investments of $622 million. Cash generated from operations for the quarter was more than $2.5 billion. Inventory ended the quarter at $5.7 billion, a sequential decrease of $348 million over the first quarter. Trade receivables increased $34 million from the prior quarter to $7.9 billion. HP's dividend payments of $0.08 per share in the second quarter resulted in a cash use of $244 million. In addition, HP repurchased $191 million of stock. Outlook For the second half of fiscal 2003, HP affirmed Wall Street consensus estimates of $36.4 billion in revenue and $0.62 in non-GAAP EPS. The non-GAAP EPS number assumes after-tax exclusion for charges in the second half totaling approximately $0.05 to $0.06 per share from amortization of purchased intangible assets, and an additional $0.05 to $0.06 per share from restructuring, acquisition-related and investment impairment charges. More information on this quarter's earnings is available on HP's Investor Relations site at http://www.hp.com/hpinfo/investor/financials/quarters/.