PARAMUS, N.J., May 9, 2003 – Printers can have their questions about key issues answered by leading industry experts by logging onto the free online chats NAPL has scheduled for 2003. The chats are part of the Association’s ongoing commitment to providing printers with access to the latest thinking and insights on the management, operational, and financial issues that affect their businesses. Following is a schedule* of the NAPL Online Chats slated for the rest of this year. All chats begin at 3:00pm EST. Register at www.napl.org two days before each event. May 14: Some Important Things Your Managers Don’t Know About Hiring and Interviewing That May Cost You Money – Roger Linde, Graphic Search Associates. June 19: Selecting a Compensation Plan That Best Fits Your Organization – Terry Nagi, Terry A. Nagi & Associates. July 17: Dashboard Indicators for Accurately Forecasting Short Term Results – Bill Herrott, NAPL senior consultant, financial services. Aug. 21: How Customer Relationship Management (CRM) Can Improve Your Sales/Customer Interface – Seth Tower, Gunn Design. Sept. 18: Distribution and Fulfillment: Understanding What’s Needed to Get Started – Clint Bolte, C. Clint Bolte & Associates. Oct. 16: NAPL’s New Performance Indicator Program – Andrew Paparozzi, NAPL vice president and chief economist. Nov. 20: The Concept of Value Added and How to Sell It to Your Financial and Sales Executives – Joe Becker, Becker & Associates. Dec. 18: What’s the Plan If You Don’t Show Up for Work Tomorrow? – Harris DeWese, Compass Capital Partners. *Schedule subject to change. Please go to www.napl.org and click on “Interactive NAPL” for the latest schedule information. Information on how to register for the Online Chats will be provided on NAPL’s website, www.napl.org, approximately two days before each scheduled event. For technical assistance, please contact Scott McIntosh at (800) 642.6275, ext. 1302, or Joseph Colameo, (800) 642-6275, Ext. 1348, of NAPL’s Information Technology department.