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R.R. Donnelley Enters Long-Term Directory Agreement With SBC, Over 700 Titles

Wednesday, November 27, 2002

Press release from the issuing company

CHICAGO, Nov. 26 -- R.R. Donnelley, the world's largest printer of telephone directories, has entered into a long-term contract with Southwestern Bell Yellow Pages, Inc., Ameritech Publishing, Inc. and SNET Information Services, Inc. to print telephone directories for these SBC Communications Inc. directory companies. Under the terms of the agreement, R.R. Donnelley will continue to print directories through 2015 for Southwestern Bell Yellow Pages and Ameritech Publishing. In addition, R.R. Donnelley will print SNET Information Services directories in 2005 through 2015. During this period, it is projected that R.R. Donnelley will print more than 700 titles and 87 million copies per year. "As the world's largest telephone directory printer, we have a proven ability to consistently meet the needs of our customers for quality and flexibility," said Susan Henricks, president of the telecom industry for R.R. Donnelley Print Solutions. "We are proud of our relationship with SBC and are pleased that they have chosen to continue our partnership." "SBC is pleased to continue its strong partnership with R.R. Donnelley," said Henry Arnold, vice president - publishing. "R.R. Donnelley's commitment to quality and service will continue to deliver benefits for our customers, our products, and our business." "Through our relentless focus on improving the productivity and efficiencies of our operations, we will continue to provide distinctive service with our compelling solutions," added Henricks.




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