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Sir Speedy Expands Functionality of Online Services

Tuesday, August 27, 2002

Press release from the issuing company

sirspeedy.com Builds Online Ordering to Offer Customers Complete Suite of Online Services MISSION VIEJO, Calif.--Aug. 26, 2002--Sir Speedy Inc., franchisor of printing, copying and digitally networked centers, introduces the newest version of sirspeedy.com and Sir Speedy MyDocs. Equipped with interactive online proofing, order tracking and reporting and distributed printing, the site's newest features -- including a sleek new design -- are the result of customer feedback from its large base of corporate and small business customers. "Our eight years of experience on the Web, coupled with hundreds of thousands of customers, have given us the opportunity to work closely with our corporate and small business customers to develop sirspeedy.com as an advanced business tool," said Dan Beck, president, Sir Speedy. "We enhanced sirspeedy.com with a focus on our customers -- to offer everything they need to order and manage their documents online." Among the feedback from corporate customers included the need for a comprehensive reporting and tracking system and the ability to interactively proof documents online. The site's reporting feature provides a listing of every order, when it was placed, shipping instructions of the customer and the total cost. The interactive proofing feature increases the speed of turnaround because customers approve documents from their desktop. The proofing feature also tracks each step of a document's creation and approval process on a screen common to both the customer and the Sir Speedy center, making it less likely that the wrong file will be printed. While the company has had an online presence since 1994, Sir Speedy's aggressive e-commerce evolution hit full stride in 2000 when the site launched with the industry's first online custom document catalogs. In 2001, the company expanded the document management capabilities of the site with three options: MyCatalog, for quick access to frequently ordered documents; MyPrintCenter, for unique orders of existing documents; and MyDesignCenter, for step-by-step instructions to create new documents. With a clean design and complete suite of ordering tools, Sir Speedy has refined the features, navigation and ordering tools tosupport the growing customer use of sirspeedy.com. Throughout all enhancements, however, sirspeedy.com has retained its ease-of-use and speed-to-implementation; the typical Sir Speedy MyDocs implementation is fast enough to accommodate even the most aggressive deadline. "We had a specific objective to accomplish with sirspeedy.com -- to provide our customers with a turn-key solution of the most advanced tools available," said Ron Zayas, vice president of marketing for Sir Speedy. "Our customers are relying on us more and more to manage a growing number of complex documents. We've enhanced sirspeedy.com to accommodate their online document management and ordering needs today and in the future." sirspeedy.com also makes it easier to standardize and control documents across the nation or around the world by giving businesses instant Internet access to all of their documents. Sir Speedy's Global Digital Network centers will then produce the documents and deliver them whenever and wherever they're needed. About Sir Speedy Sir Speedy, with headquarters in Mission Viejo, is a worldwide franchisor of printing, copying and document management centers. The Sir Speedy Global Digital Network(TM), with its alliance partners, spans nearly 1,000 locations in 30 countries. Sir Speedy fulfills businesses printing needs using the most advanced printing and media technologies for full-color and black-and-white requirements. The Web-based ordering and design capabilities of sirspeedy.com, named as one of the best mobile sites by Mobile Computing & Communications, allow for quick order fulfillment and content revisions. Once registered, customers can use Sir Speedy MyDocs Online Services(TM), customized catalogs where customers can place their printing and copying documents online. In person, online or via telephone and fax, Sir Speedy is ready to do business however it is most convenient for customers. For more information, contact Sir Speedy at 26722 Plaza Drive, Mission Viejo, Calif. 92690 or call 800/237-7333; or visit the company's corporate Web site at www.sirspeedy.com.




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