Pittsburgh, Pa., - Although it’s good for a supervisor to know how to handle machinery, it is not nearly as important as knowing how to handle people. This is one of the issues addressed in GATFPress’s latest introductory-level book. Frontline Supervision Primer is a "how-to" guide to production management that helps graphic arts supervisors face the vast array of everyday managerial issues. In a down-to-earth tone, the 80-page primer explores a broad range of familiar problems (from hiring good supervisors and training to delegation, clear communication, and handling grievances) and provides practical ways to deal with them. Beyond its look at the traits, roles, and dilemmas faced by supervisors, this primer offers ways for production supervisors to become better at their jobs and helps upper management enhance the role of their supervisors. With 16 chapters, Frontline Supervision Primer is a revision and expansion of a series of articles that originally appeared in American Printer magazine. It is also the fourth primer produced for the Graphic Arts Technical Foundation (GATF) by Don Merit. Merit is a nationally known consultant in printing management, production, and estimating for both commercial and in-plant printing firms throughout the United States. He spent many years in managerial positions with some of the finest printing plants in the New York City area. As a director of production and estimating, he was deeply involved in the tough problems that printers face every day. Frontline Supervision Primer (ISBN 0-88362-384-6) is available separately for $25 ($20 for GATF/PIA members), not including shipping. Orders may be placed by contacting GATF by phone at 800/662-3916 (U.S. and Canada) or 412/741-5733 (all other countries); fax at 412/741-0609; or online from the GAIN Bookstore. Mail orders to GATF Orders, P.O. Box 1020, Sewickley, PA 15143-1020. Indicate Order No. 1732. This book is one in the GATFPress series of primers aimed at communicating the essential concepts of printing processes and technologies. Other primers focus on lithography, gravure, flexography, screen, computer-to-plate, scanning, and on-demand and digital printing, as well as typography. To inquire about discount rates for bulk orders for training groups, contact Peter Oresick, vice president and director of publishing at GATF, by phoning 412/741-6860 extension 411, faxing 412/741-2311, or emailing [email protected].