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Digital Paper: Goodyear Speeds Tire Production With Docquest

Wednesday, November 28, 2001

Press release from the issuing company

ALEXANDRIA, Va.--November 27, 2001--Digital Paper Corporation, an innovative provider of secure technical content exchange and collaboration software, announced today that Goodyear has implemented docQuest(TM) to provide instant access to information critical to the maintenance of machines on the manufacturer's tire production line. Goodyear's Engineering Manufacturing Technology Department (GEMT) is using docQuest to deliver information to the 110 manufacturing facilities that require quick access to drawings of machinery in need of maintenance and repair. Prior to implementing docQuest, locating, printing and distributing drawings took anywhere from days to weeks. With docQuest, the process takes minutes--resulting in significant savings for Goodyear. "In manufacturing, every minute of downtime is money lost. Goodyear chose docQuest because the solution helps them quickly address and fix any problems that may affect productivity, while delivering significant ROI, such as overhead cost reductions,'' said Christopher E. Fountain, president and CEO of Digital Paper. "We are extremely pleased to have Goodyear as a customer.'' Before using docQuest, Goodyear's distribution process was performed manually, searching and retrieving documents from a repository holding more than two million drawings saved on aperture cards. The original distribution system used a Lotus Notes program that had varying delivery times--from 2 to 30 days. Machine downtime impacted production and costs. Now with docQuest, a user can instantly access documents via any Web browser. Goodyear can also publish documents into a secure server and grant access to users outside the enterprise. Information is never transferred or downloaded, which is key in protecting valuable intellectual capital. Goodyear's five-year agreement with Digital Paper will bring docQuest to approximately 3,000 users. docQuest was chosen after Goodyear evaluated other solutions, such as Oce and FileNET, and compared these options to its own legacy system.




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