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Pitney Bowes Wins 2001 ASUG Impact Award

Wednesday, May 16, 2001

Press release from the issuing company

STAMFORD, Conn. May 15, 2001 - Pitney Bowes Inc. (NYSE:PBI) received this year's Americas' SAP Users' Group (ASUG) Impact Award for the company's Voyager Project - the implementation of reengineered business processes and SAP software in its Global Mailing, Corporate Finance and Office Systems divisions. The ASUG Impact Award was created in 1998 to recognize organizations that achieve significant business results through their company's implementation of SAP. Entrants are evaluated based on their return on investment, strategic alignment, SAP product scope, best practices and improved service. Pitney Bowes will receive this award at a ceremony being held on May 21, 2001, at the 2001 ASUG Annual Conference & Vendor Fair in Miami Beach, Florida. "We are pleased to receive an award that honors the efforts of a dedicated team of Pitney Bowes employees, and recognizes the significant business results that we have achieved in our SAP implementation," said Michael J. Critelli, chairman and CEO, Pitney Bowes. "The Voyager Project provides immediate cost control and efficiency benefits around fundamental business processes such as manufacturing and purchasing. But more importantly, it is also the foundation for a number of programs that will enable us to have closer, more intimate relationships with our customers and provide them with new levels of service and support. Pitney Bowes solutions help our customers manage the messages, money and business information around critical processes such as customer acquisition, billing and statement transactions, and document management. Voyager will ultimately help us deliver these solutions more effectively and efficiently." The Voyager Project was designed to streamline operations and integrate internal systems in order to reduce costs and fund the infrastructure changes necessary to effectively compete in today's business environment. Phase 1.0 focused on significantly improving capabilities in logistics business processes; improving demand forecasting and planning activities; and creating the basis for global manufacturing within Global Mailing, in addition to the changes in manufacturing and purchasing noted above. Phase 2.0 begins in 2002, and will involve reengineering customer-facing processes and the expanded use of SAP. "Judging the Pitney Bowes Voyager Project implementation against the award criteria demonstrates the team's ability and the project's success. Their business focus enabled Pitney Bowes to move quickly, minimizing disruption and reaping numerous business benefits," said Karen Chirico, ASUG director of marketing & communications and 2001 Impact Award Committee member. "We are proud to share their success story with our members." Fred M. Purdue, Pitney Bowes vice president and general manager, Business Reengineering, lead the award-winning team. "The Voyager Project is the largest initiative and one of the most significant non-product investments Pitney Bowes has ever made. Our Phase 1.0 launch involved approximately 2,000 employees in a number of staff and business unit operations. Improving and integrating fundamental processes required dedicated commitment from the business and the implementation teams. The result is one of the most successful reengineering and SAP implementation processes ever seen by ASUG," he said.




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