Irvine, California, April 19, 2001 Toshiba Business Solutions (TBS), a Toshiba dealership in Farmington Hills, Michigan, has developed a customized enterprise document management system to manage and reduce paper output for Simplified Employment Services (SES), one of the nation's largest Professional Employer Organizations.
In 2000, SES set a goal to become the first Professional Employer Organization (PEO) to develop an electronic paperless process - reaching 70 to 80 percent paper reduction by the end of 2001. Like most businesses in the PEO industry, SES generates a lot of paper, utilizing over 44 different forms on a regular basis.
"Our goal was to offer our clients the latest automated customer relationship services, such as the ability to fill out forms electronically from our website," stated Ron Bray, President and COO of SES. "Handling millions of documents each year, we needed a document management strategy that could help us process documents electronically in conjunction with our website project. Toshiba Business Solutions designed a customized program that we could easily implement with our existing Unix operating system. This is part of an overall strategy to reduce operating costs while increasing overall profitability," Mr. Bray added.
After being commissioned by SES to undertake a report on how to improve its document process, TBS came up with a proposal to streamline SES' document system reducing its nearly 100 print/copier devices to 17 high volume digital multifunction copier-printers that would be networked to the company's existing Unix operating system for more sophisticated paper handling options like digital document storage and scan to e-mail functions.
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