Colleyville, Tex. – Madison Advisors President, Kemal Carr, and Vice President of Research and Practice Lead, Keith Woedy, will share their analysis of the current dynamics of the customer communications market at the BlueCrest #Insights Forum. This virtual event, being held on Thursday, September 24 at 1:00 p.m. ET, will offer actionable insights into this dynamic market to help businesses look for new opportunities and revenue streams.

The session, “Physical and digital communications - better together,” will cover transactional and marketing communications, as well as relevant omnichannel client contact strategies embracing the whole client experience. Additionally, this session will share the latest market research and information driving current trends in the CCM marketplace.

Under Carr’s direction, Madison Advisors has established a market niche as an independent analyst and market research firm that addresses the needs of the electronic and print customer communications Management (CCM) marketplace. Bringing more than 30 years of experience to Madison Advisors, Woedy is known for delivering industry-leading results in the content management, business process improvement and information technology services market space.