WhatTheyThink

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Maeghan Nicholson on QR Codes: Sorry, Folks...They’re Back

We recently heard from some restaurants putting QR codes at the table to access "virtual menus" so there is nothing to hold and spread germs! Reply

Mark Myers on The Real Work of Software Optimization

Jennifer et al: This really hit home. About 15 years ago I sold my software to a very large and sophisticated 2 plant Chicago Printer who purchased it at the time because of its ease of use... They also had an extensive estimating department compri… Full comment Reply

Ken Marks on BOBST Puts its New Industry Vision into Practice with Innovative Ways to Engage with Customers and Reduce the Environmental Impact

This is a significant announcement. Bobst is the leader in their sector of the print finishing machinery market and not having them at DRUPA is a big deal. What other leading manufactures will follow their lead and no long attend DRUPA? If just a few… Full comment Reply

Robert Godwin on The Real Work of Software Optimization

Crisis = danger + opportunity Not crazy. It is reality.As a change angent for many years, My collegues and I have heard it all. Once, when the head estimator didn't like the upgrade from hand written estimates to a software program, I started the … Full comment Reply

Jennifer Matt on The Real Work of Software Optimization

Robert, Oh ya. I know technology companies are valued higher for lots of reasons. But the software isn't the special sauce. The leaders who are able to get their people to truly adopt the software is where all the value resides. I just spoke with … Full comment Reply

Robert Godwin on The Real Work of Software Optimization

Jen, I am rarely concerned about what you say about software. The value in your articles is what you have observed about people. Like food that is not eaten, software is worthless unless it used. P.S. I never imagined WTT as a dating service.… Full comment Reply

Pat McGrew on What’s in YOUR Workflow?—Part 1: File Onboarding and Print Prep

HI Cory! The Spot Matching System from Spot Nordic is a new generation of color matching and management. I like what it offers, but products from ColorGate, GMG, Xrite, Datacolor, CGS Oris - these are all fine products and worthy of investigation i… Full comment Reply

Cory Sawatzki on What’s in YOUR Workflow?—Part 1: File Onboarding and Print Prep

Ah, missed the Spot Nordic. Is that all you need in your opinion? Reply

Cory Sawatzki on What’s in YOUR Workflow?—Part 1: File Onboarding and Print Prep

Great article Pat. Why is Color management blank? And would you say that Pitstop and ReadyPDF are fully overlapping products? Again, love the focus in this space, please keep it up! Reply

Jennifer Matt on The Real Work of Software Optimization

I was joking about the Facebook part ;-) Just connected with you on LinkedIn. Reply

Cliff Hollingsworth on The Real Work of Software Optimization

I don't mean FB, I mean like real friends. I think that we see the world through a similar lens and our respective experiences are complimentary. Look me up on LinkedIn at https://www.linkedin.com/in/cliffhollingsworth/ Reply

Jennifer Matt on The Real Work of Software Optimization

Cliff, You mean friends like on Facebook right? ;-) I have been writing for WTT for almost 10 years (whoa). There's a lot I've changed my mind about after moving from working for print software vendors to the direct consulting world. I lik… Full comment Reply

Jiri Richtr on Cenveo Suggests 6 Things to Consider for Reopening Your Restaurant

Are there many printers with restaurants in the US? In the Czech Republic, I know a restaurant called a Printing haus, but not a printing haus with a restaurant! Reply

Cliff Hollingsworth on The Real Work of Software Optimization

Jennifer--How can we become friends?? FINALLY -- someone in trade journalism who gets it. Where have you been for the last 15 years?? chollingsworth@alphagraphics.com Reply

Sean Smyth on Breaking the Electrophotographic Barriers—HP Indigo LEPx and V12

I got the opportunity to see this in Israel toward the end of last year and it is really, really impressive. To see any label press running at 150m per min is quite something, an Indigo doing in 6-colours that with their quality is something else. Th… Full comment Reply

Gordon Pritchard on All the News That’s Fit to Not Print

@Chris - errors in reporting are one thing, fabricating news is another. Bias in coverage and reporting can be much more difficult (for many) to spot. Considering the dominance of Fox News on the airways it appears that very many people either don’t … Full comment Reply

Robert Lindgren on Being Viable in a VUCA World

Wayne, I'll never stop preaching! The reason for failures #1 and #2 is they have inadequate or non-existent profits. Profits are lacking because they don't realize that it comes from contribution offset by cash fixed costs which are too high becau… Full comment Reply

Chris Lynn on All the News That’s Fit to Not Print

Many years ago, on a business visit to then-communist East Germany, I got into an argument with a local who favored their government-controlled press over the West's, which was "owned by capitalist oligarchs" as my interlocutor put it, and therefore … Full comment Reply

Wayne Lynn on Being Viable in a VUCA World

Robert, quit preaching. We're on the same page. The article stresses: 1) Strong cash reserves - dollars 2) Strong free cash flows- dollars 3) Seasonality - variations in sales dollars that impede the attainment of 1) and 2) which are also expres… Full comment Reply

Robert Lindgren on Being Viable in a VUCA World

Wayne, what I think is particularly important about what contribution margin and cash fixed costs is that they are expressed in dollars not percents and thus refocus mangers away from percents as only dollars pay the bills and produce profits. A prim… Full comment Reply

Gordon Pritchard on All the News That’s Fit to Not Print

RE: "This erodes the gathering and dissemination of relatively un-biased, vetted, fact-checked reportage. Something the electronic media don't care about." Unbiased? Google "examples of biased newspaper reporting" Vetted, fact-checked - Google … Full comment Reply

David Avery on All the News That’s Fit to Not Print

The issue (pun intended) is that ad driven revenue and subscription fees support the news gathering operations. No ad revenue, no news gathering. This erodes the gathering and dissemination of relatively un-biased, vetted, fact-checked reportage.… Full comment Reply

Bryan Gordon on Small Wonders

Frank: Wonderful presentation on small books. My wife and I also collect small books but nothing as old as what you have in your museum. We go back to the 1950's as our oldest book and I think it was printed via letterpress. We have some reprints… Full comment Reply

Wayne Lynn on Being Viable in a VUCA World

Let me add that most of the owners/CEO's I've known couldn't tell me off the top of their head what their break-even point was. It's an important thing to know and if you're thinking about every month you're more likely to think about some of the ac… Full comment Reply

Eric Vessels on Small Wonders

Hah! Gulliver's Travels is a creative use of the form! I have several Buddhist daily affirmation type books that are about this size. Cool collection. Reply

Wayne Lynn on Being Viable in a VUCA World

Robert, thanks for the comment. I agree with everything you said. My goal from the start was to get to the point about the seasonality of sales. If firms in our industry are going to maximize cash on the balance sheet and free cash flow from the i… Full comment Reply

Robert Lindgren on Being Viable in a VUCA World

The comments about the importance of contribution margin and cash fixed costs are right on and central to the understand of how a business works. However, I wonder if the discussion of breakeven point isn't unnecessarily complex. Wouldn't be simpler… Full comment Reply

Steve Mattingly on Mike O'Neal, President and CEO of #1 Network, Announces His Retirement

Mike, Thank you and congratulations on a wonderful career! Your entrepreneurial spirit, fortitude, servant leadership, counsel and friendship truly inspire. May this next season of life bring you the greatest joy and pleasure. Blessi… Full comment Reply

Chris Lynn on Calculating the Real ROI

I share Robert's confusion over what is meant by ROI in this article. And I submit that "Determining the true ROI from your devices..." is far less important than managing cashflow, and determining the true profitability of your customers. (Wayne… Full comment Reply

Robert Lindgren on Calculating the Real ROI

What does the author mean by "ROI"? I believe that can understand it in the context of a particular panned capital investment, e.g. the new digital press. But, I don't understand it in the context of a particular job or of the shop as a whole. Please… Full comment Reply

Vince Tuccitto on Being Viable in a VUCA World

The Team at WhatTheyThink is producing great content. You are truly giving great guidance to this beautiful print industry. Thank you for keeping these articles flowing and allowing us to share them to help our customers succeed thru these difficult … Full comment Reply

John Henry on The Secret Weapon to Print and Sign Franchise Success

This reads like paid commercial from a franchise group. Many of printers I know left the franchise system as soon as they could as royalty fees were a burden. After start up it was not worth what they had to keep paying. I'm not against them… Full comment Reply

James Kohler on All the News That’s Fit to Not Print

Well call me old which I must be because I still get USA Today and even better The New York Times - print of course. While you can get news digitally the attention span of digital viewers is short so most never get the detailed info. Print gives you … Full comment Reply

Robert Godwin on All the News That’s Fit to Not Print

Chris, I just do not see how the point of selling ads is ‘out of date’. It is the highest margin revenue for the paper. Most if not all newspaper printers have other products and services they sell and have for years and years. The LA Times printed… Full comment Reply

Chris Lynn on All the News That’s Fit to Not Print

No argument that businesses need revenue. But ad revenue is not the sole source - newspapers are desperately trying to increase 'circulation' revenue (i.e. subscriptions) and revenues from other sources like content licensing, TV series, etc. Hence m… Full comment Reply

Gordon Pritchard on All the News That’s Fit to Not Print

"Journalism's purpose is to create an informed citizenry" - in an ideal world, perhaps. But that is not the world in which we find ourselves. "Fake" news - although not common - is a reality. What's more pervasive and insidious is biased reporting. "… Full comment Reply

Robert Godwin on All the News That’s Fit to Not Print

As to Chris’s point, newspapers are in the revenue generating arena called business. The medium is the “massage” and print for instant journalism is what is out of date, not the question. If a business cannot generate revenue, it is not a business. I… Full comment Reply

Chris Lynn on All the News That’s Fit to Not Print

Wrong question, wrong answer. Newspapers are one of several media (others include magazines, TV, radio, internet) for JOURNALISM. Journalism's purpose is to create an informed citizenry - which is why dictators - actual and aspiring - demonize news t… Full comment Reply

Gordon Pritchard on All the News That’s Fit to Not Print

Ads are more important of course. And the quality of journalism has gone down along with ad revenue. What used to be news is now commentary. And now, many people have not only switched from printed news media but they are also switching away from ma… Full comment Reply

Robert Godwin on All the News That’s Fit to Not Print

Is a newspaper's purpose to print the news or to sell ads? Which is more important? Reply

Kenny Parrish on Why Antimicrobial Fabric Treatments Will Be a Big Part of Our Textile Future—Latest Developments

As we are handling this current situation, let's not forget the strides made and those needed for sustainability. Spray heavy metals, use of heavy metals in millions of disposable articles will have consequences. There are alternatives. Reply

Abhay Sharma on Color Revolution 2020—Exciting New Products from X-Rite Pantone

Yes, the CMYK numbers in the Bridge Guide have changed (Pantone sent me a new swatch book and I can confirm this is true). The new numbers can be used by anyone with a GRACoL-like printing process and the new numbers are intended to create the reques… Full comment Reply

Ian Baitz on Color Revolution 2020—Exciting New Products from X-Rite Pantone

Thank you for this excellent overview of recent developments in color management. A question about the Pantone Bridge books: Now that the bridge swatch book is printed using GRACOL specifications, has this resulted in any changes to the (old) CMYK… Full comment Reply

Deanna Gentile on Raymond J. Prince, 1944–2020

I was sad to read about Ray's passing .. He always supported me with his wise council and by providing numerous articles for GATFWorld and the Technology Forecast. But I believe his greatest legacy is his saving the GATF Library which is now housed … Full comment Reply

Robert Godwin on The Who, What, and Why of Print Software

Jen, "Who is it for? What does it do? Why would anyone buy it?" At a former company there was a new VP of Sales that used essentially the same fill-in-the-blank form. For Biz Dev, it was an invaluable exercise, and effectively focused the busin… Full comment Reply

Vince Tuccitto on Warren Werbitt Says, “You Must Wear Pants!”

Hilarious but true. Thanks for sharing. I enjoy the humour in these tough times. Reply

Eric Vessels on How to Stay in Business in Rocky Times—Market and Promote!

@Pat Fire away! The point could use reinforcing! LOL Thanks again. Reply

Pat McGrew on How to Stay in Business in Rocky Times—Market and Promote!

Thanks, Eric for getting it fixed. I won't send the note I was about to push the button on! Reply

Eric Vessels on How to Stay in Business in Rocky Times—Market and Promote!

@Robert, Fair point and looks like we just erred on this particular one as part one of this series was set to free access. I've reset this part to be free access as well. Two ways you can help: 1. Share this article and part one of the s… Full comment Reply

William Ray on Raymond J. Prince: 1944–2020—Printer, Consultant, and Industry Advisor

Ray Prince was a good man and a good advisor. In many respects he embodied the best of the high point of the printing industry. When things got financially rough for TAGA he provided much needed advice to me -- then president of that organization … Full comment Reply

Pat McGrew on How to Stay in Business in Rocky Times—Market and Promote!

Bob! Education is always my mission and this article is designed to help! I hope I do that! Like the army of smart consultants in our industry, I also do consulting for those who need help with the deeper dive. Reply

Robert Godwin on How to Stay in Business in Rocky Times—Market and Promote!

"How to Stay in Business in Rocky Times" ???? Charge your target market for articles like this! Ooops. It would seem it is in WTTT's interest to help your audience stay in business by providing the advice in this article, not charging for it. Take t… Full comment Reply

HARVEY LEVENSON on Raymond J. Prince: 1944–2020—Printer, Consultant, and Industry Advisor

This is a tough one for me. Ray and I have been closely connected personally and professionally for 52 years. We both: • Went to RIT • Received MS degrees from South Dakota State University • Married South Dakota women • Have two adopted inter… Full comment Reply

Julie Shaffer on Raymond J. Prince, 1944–2020

I worked with Ray at GATF and PIA. He served many companies as a dedicated advisor, really almost a part of their management team. I traveled with him occasionally' Ray had his favorite restaurants on the road (Pappadeaux was one) and he always order… Full comment Reply

Cliff Hollingsworth on Raymond J. Prince, 1944–2020

I was the recipient of a GATF scholarship while attending Appalachian State University. I met Ray Prince in 1985 as a young person in the industry. I remember Ray as warm, giving and encouraging. A true legend in the history of our industry, Ray left… Full comment Reply

Craig Kevghas on Raymond J. Prince, 1944–2020

What impressed me most about Ray, among his many accomplishments and tremendous dedication to the industry, was his devotion to his grandson. He used to quietly discuss how at his advancing age, he was investing his time as a near-father figure. Whil… Full comment Reply

Hal Hinderliter on Raymond J. Prince: 1944–2020—Printer, Consultant, and Industry Advisor

Like many in this industry, Ray honored me with his friendship and mentored me with his wisdom. His talents were legendary, as was his forthright nature and sharp wit. Whenever we traveled together, as we did many times throughout the years, Ray alwa… Full comment Reply

Mark Pomerantz on Raymond J. Prince, 1944–2020

What an incredible impact and legacy this man has left in our industry, never to be forgotten. RIP Ray Prince. Reply

David L. Zwang on Raymond J. Prince: 1944–2020—Printer, Consultant, and Industry Advisor

Sorry to hear. Ray has been a valuable contributor the industy for many years. My introduction to Ray was when he was brought in to do a plant audit of one of my printing plants. Thoughtful, thorough, engaging, and a bit 'folksy'. He will be missed.… Full comment Reply

Robert Lindgren on The Battle to Save the News Media in the Age of COVID-19

I'd certainly agree that the most likely result will be another vehicle for social media or community television with videos of school board meetings. My continuing concern is that the reason that the Founders provided for freedom of the press is tha… Full comment Reply

Cary Sherburne on The Battle to Save the News Media in the Age of COVID-19

In New Jersey, a group is testing the viability of local information districts that could support journalism with a local tax. But to be successful, I think they will need to reimagine how news is delivered. It's not likely that this approach could f… Full comment Reply

HARVEY LEVENSON on SGIA and PIA Officially Merge

SGIA/PIA MERGER Congratulations to SGIA and PIA on a consolidation that will, hopefully, benefit both organizations, the entirety of the graphic communication industry, our industry’s present and future employees, and the many present and future u… Full comment Reply

Dov Isaacs on Frank Is Artless

As long as you don't inject or drink disinfectant. ?? Reply

Frank Romano on Frank Is Artless

I survived the Spanish Flu by gargling press wash. Reply

Michael Jahn on Frank Is Artless

Instead of emailing a PDF, many printers have online storefronts where you can not only upload your PDF, but visually check to see if you made it the right size ( and check if you remembered to add bleed ), select what inks ( 1/1 or 4/4 ) select the … Full comment Reply

Dov Isaacs on Frank Is Artless

Frank was around for the Spanish Flu? Reply

Robert Godwin on Changing Buyer Behaviors: Strategies for Sales Success (Part 1)

Or, you could just say use Consultative Sales techniques. What Part 1 dances around is that if you don't know their business why should they know you? Maybe its in Part 2? Reply

Cary Sherburne on Around the Web: Print Preferred. Vexing Video. Catty Commissioner. Commando Correspondent. P&G’s Paper Packaging. Socializing Suit. Postal Pets. Animal AR. Compelling Clogs.

Peter, thank you for posting that note. I have always felt terrible that PARC is so often given credit for inventing the mouse and GUI, when Doug Englebart is the true inventor. As I am sure you are aware, the Computer Museum in San Mateo has an Engl… Full comment Reply

Peter Crean on Around the Web: Print Preferred. Vexing Video. Catty Commissioner. Commando Correspondent. P&G’s Paper Packaging. Socializing Suit. Postal Pets. Animal AR. Compelling Clogs.

Correction: In 1981 Xerox introduced the STAR workstation, a comercialized relative of the fabled PARC Alto introduced in 1973. Both used versions of the mouse that evolved from the Doug Engelart's mouse shown in 1968. Reply

Fadel Iskander on Cimpress Describes Actions Taken to Focus on Execution During and After the Pandemic and Announces Preliminary Third Quarter Fiscal Year 2020 Financial Results

Did someone say "Shake Shack"? or "Ruth's Chris"? "Additionally, in the U.S., we expect to receive a MATERIAL CASH BENEFIT due to the changes in U.S. tax law made by the CARES Act, including the ability to carryback net operating losses to prior y… Full comment Reply

Robert Lindgren on Changing Buyer Behaviors: Strategies for Sales Success (Part 1)

There's no doubt that the "sales experience" described in the article is the key to success. The obvious unanswered challenge is the multiplication of alternative resources and decision makers. This has currently been made worse by the barriers to fa… Full comment Reply

Jennifer Matt on Understanding the Primary Objective of Print Software

Aaron - Hope things are well with you and you're sneaking out to surf! Thank you for even more crazy complexity with imposition. So right - you have to first ask why are you imposing; not just when. Reply

Aaron Tavakoli on Understanding the Primary Objective of Print Software

Great analysis as always Jen. IMHO typically RIP imposition solutions are focused purely on the utility of laying out and arranging pages/jobs. Prepress imposition solutions use production intel to try and automate that but are largely still focused … Full comment Reply

ALFRED KLINKE on Frank’s Character Assassination

I should add that American Type Founders brought out the original Souvenir mats at the same and reissued the type face in metal fonts in several point sises. I still have several fonts on the shelves for sale. Note that the term fonts is used in its … Full comment Reply

Patrick Parry on Email is Not an Online Print Ordering Solution

I do not agree with some of the statements Jennifer makes at the beginning of this article: "Many of the changes taking place now will persist, even after we’re all vaccinated or have developed widespread herd immunity." - you are assuming "vaccinat… Full comment Reply

Dov Isaacs on Frank’s Character Assassination

Jack Benny's running gag was his age. I never got the the whole thing about Souvenir. I am sure it made a fine running gag, but the fact was that Souvenir is a very readable, modern serif font. I used it successfully for a number of personal and b… Full comment Reply

Mark Darlow on Frank’s Character Assassination

I worked on the redesign of Institutional Investor magazine with their Art Director Herb Rosenthal. They had surveyed their readership, their age, their eyesight and such. We came up with using Souvenir because of the large lowercase and ease of read… Full comment Reply

Donald Parker on Email is Not an Online Print Ordering Solution

Couldn't agree more... email is not a remote submission print solution. Especially now that we are all relearning how to work remotely, it is essential to have the right tools. Please check out our AITS product - Alto Internet Transaction Processin… Full comment Reply

RYAN MCABEE on Webinars: The New B2B Streaming Service that’s Failing

Hi Abhay! Wow 2 hours, that's a marathon of a webinar. I completely agree that anything (like polls) to improve engagement improves the experience for attendees. Thanks, Ryan Reply

Abhay Sharma on Webinars: The New B2B Streaming Service that’s Failing

After having just sat through a 2-hour webinar, I think you make excellent points. Another suggestion, presenters should use the platform's polling tools to query the attendees, this can be used to identify the audience makeup and during the presenta… Full comment Reply

Thayer Long on The Battle to Save the News Media in the Age of COVID-19

Relevancy is key. Media is a business like any other. Not necessarily offering an opinion either way, other than it is what it is, and government interference will do little other than attempt to pick winners and losers. I love our government, but od… Full comment Reply

Thayer Long on COVID-19’s Impact on Hiring and Placement: An Interview with Arnie Kahn of PrintLink

Thank you for articulating in one sentence what many fail to grasp, or perhaps just don't want to acknowledge. "Many printers are continuing to operate because they are considered essential businesses. However, many of them are closed due to lac… Full comment Reply

Dennis Kelly on Email is Not an Online Print Ordering Solution

Jennifer, this article cuts to the core of what we all have to focus on to survive this crisis and thrive in the era to follow. What a great call to action! Reply

Dino Scalia on Email is Not an Online Print Ordering Solution

The "Strongly held beliefs" you call to question due to the current situation are dead on. Some have practiced and honed the necessary skills to function well in what many are calling the new normal for years and they will embrace your message comple… Full comment Reply

James Kohler on Frank’s March of Time (Magazine)

Excellent piece Frank. That the lord The NY Times is still printing and big as ever! Reply

Pat McGrew on How to Stay in Business in Rocky Times—A Change of Plan

Robert! Absolutely on point! Show WHAT you can do, not HOW you do it! Reply

Robert Lindgren on The Battle to Save the News Media in the Age of COVID-19

I love newspapers and anything else in print. However, I have a concern about government support for media that can't become relevant enough to attract readers and thus advertisers. People read and pay for the WSJ, The Economist and numerous other pu… Full comment Reply

Robert Lindgren on How to Stay in Business in Rocky Times—A Change of Plan

Great reminder about direct mail! Printers like to produce promotional mail but seldom use it themselves. When you do a campaign, it should be built around examples of attention getting uses of print--not pictures of printing presses or offers to pro… Full comment Reply

Cary Sherburne on The Battle to Save the News Media in the Age of COVID-19

As this was published, the Reliable Sources newsletter reported that 244 members of the House of Representatives (bipartisan!!), more than half of the members, "signed a letter to President Trump that urges him to direct federal spending to ads in lo… Full comment Reply

Jon Budington on Warren Werbitt Says, “Cocktails Are Very Very Important”

I'm especially grateful that wine and liquor stores were deemed essential. Reply

Joe Lindfeldt on DG3 North America, Inc. Launches Consolidation Task Force

Please call us if interested. We believe many can emerge stronger but we all need to be proactive. Reply

Ron Sizemore on Strategic Optimization During COVID-19

I love your key question of "Please describe your current process (in detail)". I've had the experience where I attempted to detail a process in our workflow that wasn't in my opinion functioning very well and after I took the time to detail the ste… Full comment Reply

Ron Sizemore on Wide Format and Signage: Essential Services in the Time of Crisis

The fact that some states (mine included) initially left the printing industry of the list of essential businesses speaks volumes about public perception of the importance of print. As Marty Malone says in his Print Drives America campaign, "Print i… Full comment Reply

Eric Vessels on April Fools & Utilizing Top Talent During COVID-19

For some reason I remember more laughing in the background. So well done. I can't wait until we can do a full on 4/1 day again! Between weekend dates and pandemics, it's been a rough few years for the pranking! Reply

Eric Vessels on How COVID-19 is Accelerating Industry 4.0

Depending on the content, we actually have some vibrant conversations in comments. Thanks for adding your voice Michael! Reply

Werner Rebsamen on Frank’s March of Time (Magazine)

Well done! Thanks Frank - loved your book segment, right on the money as predicted many years ago. Reply

Michael Burgard on How COVID-19 is Accelerating Industry 4.0

While comments in WTT seem pretty sparse, i felt a need to comment. Our experience and that of our customers is showing that remote working is WAY less productive for many reasons 1) Watching children 2) Coordinating with others for input takes m… Full comment Reply

Luther Erlund on April Fools & Utilizing Top Talent During COVID-19

Loved the Snowden reference as well as the $49/yr 2% maintenance - LMAO - Reply

Robert Godwin on Strategic Optimization During COVID-19

Most important item stated in this string " If you're sending sales people in that only know print and only want to talk about the print - you're vulnerable. You can't assume the customer cares about print - you have to understand what the customer … Full comment Reply

Randall Blinn on April Fools & Utilizing Top Talent During COVID-19

Jen - It was a great video and I enjoyed thinking about the "old days" when the ERP/MIS solutions first started. Thanks for everyone's efforts to put it together Reply

Jennifer Matt on April Fools & Utilizing Top Talent During COVID-19

Randall We had people reach out to us and say they had been part of developing a system like a long time ago. As we all know legacy systems have sticking power. Here's some background on this video. We were at Dscoop, I had brought my nephew wi… Full comment Reply

Chris Lynn on Strategic Optimization During COVID-19

Jen - I agree with you 100% and did not mean to imply that processing mapping etc should only be applied to the shop floor. Your comment about value migrating upstream is absolutely right. In fact I did my first 'customer journey mapping' project … Full comment Reply

Jennifer Matt on Strategic Optimization During COVID-19

Chris, I think the constraint is BOTH psychological (a mindset) and the impact of a shift in where differentiation is happening in our industry. It has been "reality" for a long time (many years now). The differentiation is NOT on the production f… Full comment Reply

Chris Lynn on Strategic Optimization During COVID-19

Jennifer, your piece reminds me that the printers must be the last segment of manufacturing industry to adopt AS-IS/TO-BE process mapping, value-stream mapping, kaizen or any of the other tools of Lean that have allowed many American manufacturers to… Full comment Reply

Pete Basiliere on The Wrath of Frank

To your point, Frank, the federal government recently sent all households in the USA a postcard with coronavirus guidelines: https://www.cnbc.com/2020/03/27/us-households-are-being-mailed-trumps-coronavirus-guidelines.html Reply

Wesley Carter on The future of graphic communication education

Hello, Thomas Schildgen! I happened across this board and your mention of me way back in Nov 2011? What was your point as I mostly remember ASU from so long ago and a deep respect for Zeke and what you guys built. It meant a lot to me to get that Agf… Full comment Reply

Randall Blinn on April Fools & Utilizing Top Talent During COVID-19

I love the part about a PDP-11 in a smaller version. There is a PC card that runs the PDP-11. I don;t have any printing clients using it, but Ford & GM used these cards in their Dynamo-meter labs for many years. Cheaper than rewriting the old Fo… Full comment Reply

Greg Patt on How PSPs Can Get Their Groove Back

Some specific examples of the SPM concept you are talking about would have made this article more valuable. Give us a good one and a bad one. Thanks! Reply

Pete Basiliere on What’s COVID-19’s Long-Term Impact on Mail?

Missing in-person interaction? Want to connect with family, friends, co-workers, employees? Don't email, don't Zoom or FaceTime. Write a note inside a greeting card or on a postcard and mail it. Guaranteed to get a positive reaction from w… Full comment Reply

Jennifer Matt on Strategic Optimization During COVID-19

Interesting question came to me directly; I'm going to answer it here: ...you say that current process is rooting in email, pdf and spreadsheets which are all outdated. Can you elaborate on that. Are you saying that we should not be using those to… Full comment Reply

Heidi Tolliver-Walker on Got a 3D Printer? Save a Life

Rick, that is absolutely unbelievable! When I hear stories like this, I actually get all choked up. Thank you. It's also a great way for printers to keep their businesses viable as marketers pull back. There has never been a better time to buy a 3D p… Full comment Reply

Rick Ayres on Got a 3D Printer? Save a Life

Here's what we've been doing. We're trying to find more manufacturers and 3D printers to ramp up in our area. There's a lot of need! https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2FLakesMarketingAndPrint%2Fposts%2F3… Full comment Reply

Stan Najmr on Warren Werbitt Says, “You Still Need to Get in Front of Your Client!”

I am sorry but maybe it is time to hold your horses, Warren. https://www.businessinsider.com/coronavirus-could-shut-down-post-office-by-june-congressional-leaders-2020-3 Reply

Marriott Winchester on HYBRID Software Promises Uninterrupted Service to its Customers, Including Free, Temporary Software Licenses for Those Working at Home

Thanks, Hybrid! Just another example of why Jupiter Prestige Group selected Guido and his global team of industry workflow experts to build our road map for the future. Reply

Cory Sawatzki on Strategic Optimization During COVID-19

Always such great ideas! I have seen this one in action, and let me just tell you that now is the time. Reply

Robert Godwin on UK Art Company Gives Creatives an Opportunity to Turn Their Art into Money

This is a very good entrepreneurial approach to driving business. A Print on Demand, pay as you go distribution service.Most printers have the tools and processes in place to do this. Especially if you have any website based services to help promote … Full comment Reply

Chris Lynn on Marketers Aren’t Always Using the Most Effective Channels, Even When They Know What They Are

The report - clearly designed to promote the direct mail industry - is fatally flawed by its failure to explicitly consider cost-related metrics. "ROI" is mentioned in the report but never quantified or explained, and "effectiveness" seems to be sub… Full comment Reply

Tim Murphy on Warren Werbitt Says, “I’m At a Loss for Words”

Nice job Warren - I still have my two cases of Corona Beer from a week ago - but promise to make progress this month as you recommended. Stay healthy and safe - keep the faith - we'll get through this together. Reply

Eric Vessels on Adobe Enables Distance Learning Globally for Schools Impacted by COVID-19

@Dan, one thing to keep in mind is that this is a press released from the issuing company (Adobe). Reply

Jan De Roeck on Frank Sets a Line o’ Type

Thanks for this trip down memory lane. My father had a print shop at home and we had one of these wonderful machines basically in our garage. I was a lot younger then (showing my age now I guess), but what I remember most from those days was the mesm… Full comment Reply

William Ray on Printed Electronics: Closer Than (But Not Where) You Think

Pete, it should be emphasized that the key problem remains the miserable state of technical education within the print community. Printing is a metaphor for what the electronics industry refers to as "board stuffing". The key here is speed and lab… Full comment Reply

Pete Basiliere on Printed Electronics: Closer Than (But Not Where) You Think

Thank you, William, for the thoughtful and comprehensive response. I agree that printed electronics require more time to mature to the point where the majority of printing companies (approximately 98% of which have less than $4 million in annual … Full comment Reply

Dave Hultin on Strategic Software Projects

There's a silver lining behind every cloud, even the cloud of Coronavirus. I completely agree, it's the perfect time to pound out those important projects that have been sitting on the sideline for way too long. One example: It's time for everyone to… Full comment Reply

Robert Lindgren on Marketers Aren’t Always Using the Most Effective Channels, Even When They Know What They Are

Heidi... Really interesting data. The challenge that we face is that so many marketing people are glued to their cell phone and live in the social media world. That's what they're familiar with and use. They don't see the necessity of getting the … Full comment Reply

Dan Wilson on Adobe Enables Distance Learning Globally for Schools Impacted by COVID-19

Let's not make Adobe out to be a hero. The company has been soaking students and educational programs for the better part of 2 decades, and in my experience as a graphic communications professor Adobe software purchases have often the largest portion… Full comment Reply

Gerhard Maertterer on Marketers Aren’t Always Using the Most Effective Channels, Even When They Know What They Are

Heidi, That’s exactly about what I am evangelizing since HighSpeed-Inkjet is able to print HighQuality. With seminares, speeches, a magazine called „ONEtoONE Programmatic Printing“, with Newsletters and a Pre-Drupa Trend Congress in Dusseldorf me … Full comment Reply

Luther Erlund on Strategic Software Projects

Jen and Jane, I had the very same conversation with a prospect yesterday - regarding an eCommerce project - limited resources to apply to the project during initial conversations - in light of the current environment - this is a great project that wi… Full comment Reply

William Ray on Printed Electronics: Closer Than (But Not Where) You Think

RE: How Close Are Printed Electronics? Peter Basiliere’s article on printed electronics (PE) presents an interesting take and, frankly, a somewhat negative look at PE. As a researcher and manufacturer in PE it seems reasonable to extend his commen… Full comment Reply

Eddy Hagen on Printed Electronics: Closer Than (But Not Where) You Think

Great article! Everybody should take notice of this part: "Widespread adoption of printed electronics will not occur in the very near-term." And also this: "However, the output is held to much higher standards than conventional print products t… Full comment Reply

Michael Jahn on Frank Speaks On the Record

Now, if only they actually DID any of the things that are in that document ! Reply

Dan Korn on Warren Werbitt Says, “We Have Survived in the Past and We Will Survive This!”

I get trying to keep people's hopes up, but this is a bad take, in my personal opinion. Also, drupa was just postponed until next year. Reply

Robert Godwin on Warren Werbitt Says, “We Have Survived in the Past and We Will Survive This!”

Uhhhhhh...I just returned from a two week jaunt through Spain, Germany, Czech Republic, Netherlands and Florida.I used Skype, Zoom and Teams to video conference because all my appointments with Graphic Designers were cancelled because they chose to w… Full comment Reply

Mark Myers on Elevating Foundational Print Software Decisions

Jennifer where do I go... you suggested insights but there is no link... ??? Mark Reply

Greg Patt on Frank Talks Type

How about animated typography? https://www.invisionapp.com/inside-design/kinetic-typography-examples/?mc_cid=3007f8770e&mc_eid=841a59adef Reply

Stan Najmr on Warren Werbitt Says, “We Have Survived in the Past and We Will Survive This!”

What is the purpose of this skit? Der Spiegel reports: An additional goal of the measures now being put in place is that of protecting higher risk groups from infection. Virologist Christian Drosten at Berlin's Charité university hospital reco… Full comment Reply

Jennifer Matt on Elevating Foundational Print Software Decisions

Mark - I write to educate, not sell. You obviously feel passionate about the topic. The best way to add value to the conversation is to provide value in best practices; examples; insights; ideas. The hard sell does not teach or contribute to the conv… Full comment Reply

Mark Myers on Elevating Foundational Print Software Decisions

For comments you may reach Mark Myers through his website: www.estimatorcloud.com Reply

Jennifer Matt on Printers Need More Selling During Print Software Implementations

Sam - so glad this hit at the right time. Corry - I'm glad I got a laugh out of you. My aha moment writing this article was this sentence: We “sell” to the leadership, business owner, the person making the financial decisions. Then we stop s… Full comment Reply

Julie Shaffer on Warren Werbitt Says, “We Have Survived in the Past and We Will Survive This!”

...and ISA is postponed now. It's hard to fight the giant snowball rolling at you down the hill, Warren. Seems like everyone's erring a whole lot on the side of caution and those of who put on events have the deal with how people feel about physical … Full comment Reply

Corry Casler on Printers Need More Selling During Print Software Implementations

Print owners “I will tell them what to do and they will do it”. I’m laughing right along with you Jennifer because I hear this too and I just sigh. Our most successful print MIS implementations, and consequently user adoption/company success, hap… Full comment Reply

Sam Pulice on Printers Need More Selling During Print Software Implementations

Perfect timing on this. We are in this exact spot right now. Everyone has known we are switching solutions for web portals and are now ready to switch our clients (they need a little training and selling). So our customer service needs the same as ou… Full comment Reply

Mark Myers on Elevating Foundational Print Software Decisions

How a Cast Iron Pot and Skillet changed my views on Print Estimating Software My late wife Carole had the good fortune to be a 5th generation living family member whose Great Great-Great Grandmother, who was about 100 when I met her in the mid 50’s … Full comment Reply

Adam Roberts on Around the Web: All About CBD. The Death of the Apostrophe? History of the Sticker Museum. Paramedical Tattoos. Hive Heists. The Big Data of Big Hair.

The double plug cord is an illegal way of connecting a generator to the house called backfeeding. One end goes to the generator, one goes to an outlet in the house, providing electricity. The problem is, you are now handling a live wire with exposed … Full comment Reply

Luther Erlund on Warren Werbitt Says, “No Matter What You’re Doing, You Need to Be Passionate”

So - the shirt - Fathers Day Gift perhaps - Thanks for your continued enthusiasm for our industry and the power of print - Every owner needs to find their passion and and sell top down - keep on fishing Reply

Heidi Tolliver-Walker on The Impersonal Personalized Letter

Unfortunately, I think most of us don't look at these things as consumers. At least, not usually. I opened it because I wanted to see what they were up to. It's like a watchmaker opening up someone else's watch to see how it works. I wish I knew some… Full comment Reply

Greg Patt on The Impersonal Personalized Letter

Was it enough to entice you to open and read it? Reply

Robert Lindgren on Elevating Foundational Print Software Decisions

Jennifer, you're right on when you say that how a system is implemented is the key to its success. Where this rubber meets the road is the costing/estimating arena since it will drive the firm's pricing policy which the key to its growth and profitab… Full comment Reply

Bob Dale on Warren Werbitt Says, “You’re Going to Talk About This to Everyone In Your Company—and Everyone Who Walks in the Door”

Great to hear of this initiative. It is needed and the partnership between the PIA Mid West affiliate and the Scottsdale Community College is an ideal collaborative effort. Thanks to Warren for sharing, and as he says, let's get the word out! Reply

John Lee on RIP Technology—Colorimetry and Color Management in Digital Textile Printing

Hi, I have a quick question to clarify with you. You talked about D65 in light condition is standard in Europe printing. Are you referring in textile printing? In global std in print on paper (and/or plastic), D50 is the standard viewing condition.… Full comment Reply

Dave Hultin on Solving All Your Print Software Challenges at Once

Well that last comment didn't translate very well! :-) The icons that didn't translate are five stars nd a thumbs-up (the "?????" and "??" part of my previous comment!) Reply

Dave Hultin on Solving All Your Print Software Challenges at Once

????? and ??! I'm also a Cal Newport fan, and there's so much truth in what you're saying in this article, Jennifer! Reply

HARVEY LEVENSON on ePac Breaks Record for Flexible Packaging Production on HP Indigo Digital Presses

I've been following ePac since it was founded in 2016. With flexible packaging growing rapidly, the company’s management appears to be highly focused and strategic, particularly in providing on-demand, short-run packaging. These are no longer a niche… Full comment Reply

Mark Myers on Solving All Your Print Software Challenges at Once

All of these problems are easily eliminated if you select an experienced company that has 98% of the setup and installation automated... Check us out @ www.estimatorcloud.com and from the site immediately do real live estimates of any kind to see how… Full comment Reply

Ali Ravari on Solving All Your Print Software Challenges at Once

Well written, Jennifer. Interestingly enough, I've found that not only is work not done well when you try to do too many things at once, but it also ends up taking longer to finish the project altogether. I work with an MIS provider called Printma… Full comment Reply

Justin Bailey on Solving All Your Print Software Challenges at Once

Jennifer is right. Prioritization is really important, as best to get one thing done well and have it working than to fail on multiple levels. Sometimes it helps to work with a partner that might have already worked on a similar problem to the one… Full comment Reply

Greg Patt on The Promise of Process Free Plates

How the heck does a plate give you "a better gray balance??" Reply

Gordon Pritchard on The Promise of Process Free Plates

The “emulsion” doesn’t go into your rollers. That’s just fear mongering by Kodak’s competition. Reply

Masahiko kamei on Emerging and Transitional Economies Drive Growth for Retail-Ready Packaging, Says Smithers Market Report

May I ask about the definition of pack formats? To my knowledge, RRP is "corrugated". Die-cut containers are die cut corrugated, and shrink-wrap trays is over the corrugated as well, right? https://www.youtube.com/watch?v=P3W-3YmtyX8 Then what is m… Full comment Reply

John Braceland on The Promise of Process Free Plates

I manage a purchasing cooperative called Graphic Arts Alliance. We have a number of Members that use Sonora plates from Kodak with good results. Since I don't have a shop I don't have any 1st hand experience with the plates. But based on our Members … Full comment Reply

Hank Holman on The Promise of Process Free Plates

We are about to try the Sonora processless Kodak plates and so far all I have been able to find out is how great the plates are for the pre-press department and the environment,what I haven't been able to find is what if any residual effects these pl… Full comment Reply

Maeghan Nicholson on Warren Werbitt Says, "Everything Is Printed!"

We made a fashion show dress out of print! https://www.suttle-straus.com/news/suttle-straus-creative-team-walks-the-runway-in-ready-to-wear-paper-fashion-show Reply

Gordon Pritchard on Frank Romano and the Desktop Publishing Revolution

I wonder if he included “Set and Send”? This bit of software enabled graphic designer to use their MAC or Lisa and Microsoft Word to set galley type on a Compugraphic. The one column wide galley type cost $15 a foot and eliminated the need to mark up… Full comment Reply

Vahaaj Khan on Premier Graphics Adds Two New HP PageWide Web Presses, Tripling Inkjet Color Capacity

Incredible story. Kudos to Cesar, Sean and the entire Premier family of professionals. Vahaaj Khan Reply

Justin Bailey on Industrial Inkjet Gets RIPPED

Global Graphics Software is the originator of the core Harlequin RIP used in our industrial inkjet offering. This means that we have 100% control over the roadmap of our technology and can make changes for a customer without being dependent upon any … Full comment Reply

Robert Godwin on What’s In a Name? Printing!

@Adam Yes, and that is a preview. Assuming that trade shows and the informative and educational tracks that are part of the program should be documented; a post event documentation is appropriate. Wouldn't hurt to have statistical data on demographic… Full comment Reply

Warren Werbitt on What’s In a Name? Printing!

Hi Frank, I couldn't agree more with you. We are in the printing business and we should always be printing a show guide. I love my phone & technology, but guess what, when the battery dies, I'm lost. With PRINT that never happens. I will always… Full comment Reply

Adam Dewitz on What’s In a Name? Printing!

@Robert my idea of a yearbook is more inline with the yearbooks NFL teams put out each year. They come out at the beginning of the season and include a directory of players, interviews, commentary on strategy, and other content about the season. Reply

Robert Godwin on What’s In a Name? Printing!

Adam, A directory is pre-event. A yearbook as I understand, is post-event. Interesting idea if topics of value and persons of interest were in attendence. The static cost for a yearbook is an economic plus; a website can be a dollar vampire over t… Full comment Reply

Adam Dewitz on What’s In a Name? Printing!

Instead of an old school directory how about something along the lines of yearbook which would include: listings/map of exhibitors, commentary and analysis about the show, industry trends, and other facts and figures all in a cool design using the la… Full comment Reply

Gordon Pritchard on What’s In a Name? Printing!

It's in my kitchen drawer. ;-) But is that really the point? With digital, information tends to disappear over time either because the websites are no longer supported by their originators, or their search function doesn't, or , in time because of … Full comment Reply

Robert Godwin on What’s In a Name? Printing!

Gordon, What have you done wth all your Yellow Pages directories??? Reply

Gordon Pritchard on What’s In a Name? Printing!

Robert Godwin wrote “Other than pure nostalgia, what practical use is it.” Yeah, who needs history other than history teachers? LOL Reply

Robert Godwin on What’s In a Name? Printing!

How many of the companies in the 1972 directory still exist? Frankly (SIC) it would likely read more as an obituary. Other than pure nostalgia, what practical use is it. The longevity of such directories is the same as the distance to the recycle… Full comment Reply

Robert Lindgren on Do Reviews Annoy Your Salespeople?

Gina...Since the rep gets the total from both high and low, aren't they getting the "value of the account?" If you wouldn't mind, I'm intrigued by your commission method. Could you share the details with me? bob.lindgren815@gmail.com Reply

Pat McGrew on Do Reviews Annoy Your Salespeople?

Gina! If you find that magic bullet, share! Reply

Gina Danner on Do Reviews Annoy Your Salespeople?

I have been pondering commission plans of late. One of the challenges is that print sales commissions plans haven't changed while everything in the industry has. And sad to admit, I'm just as guilty as everyone else. I would love to pay on the "v… Full comment Reply

Nick Gawreluk on It's Not You, It's Me. Stop Getting Dumped by the Millennial Workforce

Thank you, Fern, Chuck and Dave, for the feedback! I appreciate hearing your thoughts on the series and without a doubt, the consensus is that we need to keep the conversations on this topic ongoing. Stay tuned for more content in the future! Reply

Robert Lindgren on Do Reviews Annoy Your Salespeople?

Chris's comment is right on point. My experience is that most commission plans are a percentage of gross sales but frequently with a significant reduction in the event of "discounting" which is exactly the wrong approach. Commission based on contribu… Full comment Reply

Pat McGrew on Do Reviews Annoy Your Salespeople?

Chris! Very interesting question. I don't know of anyone who has done that research. Does anyone else? Reply

Chris Lynn on Do Reviews Annoy Your Salespeople?

Useful discussion! Gina says “my goal is to sell services that maximize my plant”. I suggest that this really means “maximize contribution to my fixed costs” , which would be consistent with a goal of increasing net profit. One of the points at issu… Full comment Reply

Robert Lindgren on Why Should I Buy From You?

Right on! The printer's focus shouldn't be on the glories of the 6/c 40, it should be on helping the customer increase their sales and profits. That requires an understanding of the customer's business usually acquired by attentive and inquisitive li… Full comment Reply

Gina Danner on Do Reviews Annoy Your Salespeople?

"If the printer is focused on selling only what they can produce, they are sentencing themselves to be just another choice among many." -- This is shortsighted view... NextPage carries about 8% of our total sales as outside buys. Those may be produc… Full comment Reply

Pat McGrew on Do Reviews Annoy Your Salespeople?

That is an interesting view, Robert. Not one I completely agree with. I've seen many models work. The original point of the article was that in assessments I often encounter salespeople who do not know what the company they work for can produce, so t… Full comment Reply

Robert Lindgren on Do Reviews Annoy Your Salespeople?

The problem with traditional estimating is that it does include "all costs." Not only the actual expenditures (materials, production wages, commissions, etc.) but a whole host of necessarily arbitrary allocations of everything from the receptionist's… Full comment Reply

Warren Werbitt on Warren Werbitt Says, “You Need to Get to drupa!”

Thanks Pat, appreciate that. I will for sure be dropping by drupaDNA in HALL 7. Reply

Warren Werbitt on Warren Werbitt Says, “You Need to Get to drupa!”

Hey Tim, Thanks for that info. Maybe by making it really easy for someone to go, will get a few people off their rumps and across the pond for some good learning and beer. Reply

Pat McGrew on Warren Werbitt Says, “You Need to Get to drupa!”

For first-timers, this is an excellent approach to maximize the value. Don't forget to come by the drupaDNA space in Hall 7. There is a full educational program, including end-to-end workflow demos, and a peek into the future technologies we'll all b… Full comment Reply

Pat McGrew on Do Reviews Annoy Your Salespeople?

Gina! I love your strategic list. It's a match to the one we recommend. It sounds like you have this thing handled! Reply

Gina Danner on Do Reviews Annoy Your Salespeople?

Fascinating conversation... Estimating should be seen as itemizing ALL COSTS, not determining sales price. Too often PSPs aren't able to fully articulate or KNOW their. Discounting should be done for strategic reasons. --Fill under utilized ca… Full comment Reply

Eddy Hagen on Lessons from Resonate’s “State of the Consumer” Report

Interesting! And true. With just one remark: these seem to look like 'higher end' consumers. Let's not forget that a lot of people are not part of that segment. And also for people on a tight budget print can play an important role. Maybe not pers… Full comment Reply

Tim Freeman on Warren Werbitt Says, “You Need to Get to drupa!”

If you are considering drupa this year, take a look at the program put together by Printing Industries Alliance. drupa runs from June 16 to June 26, 2020 in Dusseldorf, Germany. Inkjet printing will, once again, dominate this year’s show with hig… Full comment Reply

Robert Lindgren on Do Reviews Annoy Your Salespeople?

I think that the printer should realize that the estimate is an arbitrary number that's really unrelated to the firm's profit. Profit is achieved by maximizing contribution to overhead (sales less materials, factory wages and commission). This is usu… Full comment Reply

Pat McGrew on Do Reviews Annoy Your Salespeople?

I understand your point of view. I haven't found a bias against discounts... which may be my lack of experience. However what I find in almost every company I walk into is that when salespeople control the discounts they are overused. We don't have t… Full comment Reply

Robert Lindgren on Do Reviews Annoy Your Salespeople?

Pat...My concern about discounts being a "business decision" is that too many printers starve themselves for volume and underutilize capacity by being biased against discounts. I believe that the principle should be "charge as much as the customer wi… Full comment Reply

Pat McGrew on Do Reviews Annoy Your Salespeople?

Hi Robert. Customer needs that are a mismatch for capabilities are a business challenge that can be met in three ways. Walk away from the business, try to build the capability on the fly or find a partner. Each has consequences. I see what you are … Full comment Reply

Dave Hultin on It's Not You, It's Me. Stop Getting Dumped by the Millennial Workforce

This is a very important message you've shared in these videos, Nick ... thanks for sharing! (We're in the process of implementing an internship program, so this message is very timely!) Reply

Robert Lindgren on Do Reviews Annoy Your Salespeople?

Pat...I agree that the rep must understand the current capabilities but the customer's needs are paramount. If discounting is bad is a matter of the facts. For the average printer, the actual expenditure (materials, production wages, commission) … Full comment Reply

Chuck Werninger on It's Not You, It's Me. Stop Getting Dumped by the Millennial Workforce

I really enjoyed this whole series, Nick, thank you. There are so many owners of successful, long-standing companies who are unclear about their succession plan...what a great chance for both owners and millennials to carve out an opportunity to defi… Full comment Reply

Pat McGrew on Do Reviews Annoy Your Salespeople?

Robert! Thank you for the comment. I would challenge the idea that it's the goal. It is essential that the salespeople understand the capabilities to be able to map it to what their customers want and need. Too many salespeople are selling the capabi… Full comment Reply

Robert Lindgren on Do Reviews Annoy Your Salespeople?

"Are the sales people selling what your are capable of printing?" The problem with this goal is that it is focused on the printer, not the customer. Wouldn't it be better to meet the customer's needs even they require buy-outs? Wouldn't the sale rep … Full comment Reply

Nick Gawreluk on Millennial Print Evangelist Speaks Out on Finding, Attracting, and Keeping Young Talent

@Chuck, thank you for the comment. All the best with the potential new hire! Another key point not mentioned in the video is the variety of departments and diverse skillsets needed throughout a printing company. I imagine this would be an attracti… Full comment Reply

Werner Rebsamen on Frank Doesn’t Cut the Apron Strings

Frank - I have given my son a similar T-shirt for Christmas. It's a great company, funny topics. Reply

Chuck Werninger on Millennial Print Evangelist Speaks Out on Finding, Attracting, and Keeping Young Talent

I really like this video, Nick and appreciate your work helping us. I'm hoping we can hire one or more of our recent HS grads to join our team, what a testimonial that would be. Any other ideas are really appreciated! Reply

Chuck Werninger on Mission Possible? The Guide to Attracting Young People into the World of Print

Very helpful and I think you're dead-on, Nick. We're all worried about the future of our industry so I know we appreciate your insights! Reply

Nick Gawreluk on Mission Possible? The Guide to Attracting Young People into the World of Print

I appreciate all the feedback! @John, thank you for the encouragement. @Bruce, you are exactly right. The perks of working at Blurb are also very noteworthy for others looking for examples of benefits outside of a title and salary. Birthdays … Full comment Reply

Greg Patt on What Will AR Headsets Mean to Print Service Providers?

First - I agree, the Hololens dedicated headset technology is heads and tails above phone . devices but we use cheap headset slip-ins for phones all the time for VR and 3D stereo. Couldn't this work? Second, as a print provider - It is hard to fin… Full comment Reply

Kelley Holmes on Warren Werbitt Says “Excited People Follow Excited Leadership”

I LOVE Print too! Great message... Printers need to become better marketers. Thanks. Reply

Robert Lindgren on The Carpeted Area of Your Print Business

First rate list of areas for real improvement in every business! Reply

Dave Reichardt on RIT Hosts Printing Industry Scientists

Are there any plans to live stream this event or record it for those of us not able to make it to Rochester? Reply

Fern Peterson on Mission Possible? The Guide to Attracting Young People into the World of Print

You're right on, Nick! If anyone is interested in learning what the FuturePrint alliance of Print/Visual Communications leaders in Minnesota are doing to address this very critical issue, I'd be happy to share. Reply

Jeff White on “In Spirit, I Am Always with EFI”

Nice to hear what Guy is up to and his plans for the future. Reply

Bruce Watermann on Mission Possible? The Guide to Attracting Young People into the World of Print

Great post Nick! Digital natives do and will continue to value print as a quality upgrade to a digital display. As printers we need to have that quality message threaded through and through our organizations. And that does indeed include how we treat… Full comment Reply

Gordon Pritchard on Idealliance® Launches Lighting and Proof to Press Kit—Dealing with Metamerism Failures and Substrate Adjusted CRPC Profiles for Non-Standard OBA Levels

This article may benefit from some judicious editing. For example: it alternates between stating "proof to press match" and "press to proof match". These terms do not mean the same thing and are not interchangeable. Also the term "match" is a rathe… Full comment Reply

John Berthelsen on Mission Possible? The Guide to Attracting Young People into the World of Print

Another great message from one of our industry’s own millennial warriors. Great job Nick. Reply

Nick Gawreluk on Millennial Print Evangelist Speaks Out on Finding, Attracting, and Keeping Young Talent

Thank you everyone for the comments! @Kevin, I appreciate you taking the time to write in. Keep an eye out for the upcoming two videos in the series. @John, long time no see! The PGSF Directory of Schools document mentioned is a great resource… Full comment Reply

Werner Rebsamen on Frank Gets Real (Estate)

Chicago Tribune - when I did visit in the 1990's with a group of other Graphic Arts experts, we admired the many women being employed operating their presses. An observation I shared with my students at RIT. The trends to downsize newspaper producti… Full comment Reply

Cliff Hollingsworth on Millennial Print Evangelist Speaks Out on Finding, Attracting, and Keeping Young Talent

Nick, this is a great perspective! As a member of the "getting ready to retire in a few years" group, I need to hear what you have to say. As a business coach, this is the type of advice and guidance that I need. Looking forward to the next video. Reply

Luther Erlund on RBP Is Pleased to Announce a New President

Ernest (and Mark) First and foremost, Thank you for your service to our country and freedom. Ernest, thank you for your continued service in the Reserves. All continued success to you at RBP to use all your skills, knowledge and passion for excellen… Full comment Reply

Chris Lynn on Solving Print Business Challenges with Software

Dead right Jennifer. Shortly before he died, Dr Eli Goldratt (of Theory of Constraints fame) gave a talk that I attended on using technology to overcome business constraints. His key point was that, when new technologies are introduced to overcome a … Full comment Reply

Werner Rebsamen on Millennial Print Evangelist Speaks Out on Finding, Attracting, and Keeping Young Talent

Great Job Nick, very informative. I can look back to a 65 year long career as a Master Bookbinder / Print Finishing expert and loved it! Especially the 26 years teaching at RIT. Still have many contacts with former students who, after many years, st… Full comment Reply

Jennifer Matt on Solving Print Business Challenges with Software

I thought I would get some response to this article from product managers - these are the people who control the roadmaps of software solutions. They are constantly juggling what to spend the precious development time on. They can't speak to every cu… Full comment Reply

Cory Sawatzki on Solving Print Business Challenges with Software

Great article Jennifer. Maybe the service desk software should add a field simply called "Business Challenge" that only shows up if "Bug" is not checked. Reply

Martin Bailey on Solving Print Business Challenges with Software

Speaking as a software product manager ... thank you! Understanding the real problem very often leads to a much better solution than leaping to a 'fix' without knowing what you're really changing. Reply

Martin Bailey on Solving Print Business Challenges with Software

Speaking as a software product manager ... thank you! Understanding the real problem very often leads to a much better solution than leaping to a 'fix' without knowing what you're really changing. Reply

Cliff Hollingsworth on Solving Print Business Challenges with Software

This article FINALLY addresses one of the major questions, if not THE major question, that has plagued the actual progress of PSP's trying to move effectively into the solution selling space. Thank you!! Reply

Wayne Lynn on For Phoenix’s Custom Graphix, It’s a Banner Day

Mike, this is a cool, innovative business. Keep going, you're ahead of most of us! Reply

Nidhi Agrawal on Purchasing a Web-to-Print Solution

Right blog at the right time. It's the start of the year and ending of a decade that challenged the viability of print. And now everyone in the industry has to be ready for an overhaul because "either you grow or die a slow death". And none of the pr… Full comment Reply

John Berthelsen on Millennial Print Evangelist Speaks Out on Finding, Attracting, and Keeping Young Talent

Great video Nick. Thanks for contributing this to the workforce discussion. Reply

Kevin Cushing on Millennial Print Evangelist Speaks Out on Finding, Attracting, and Keeping Young Talent

Great piece Nick! Thanks for framing up this important topic with actionable ideas. Reply

Robert Godwin on Purchasing a Web-to-Print Solution

Jen, "online ordering for B2B customers is the new differentiator." Yes, I love to pick out the gems in your articles, and the quoted sentence is one. Beyond convenience, business strives to reduce as much back office tasking as is possible. B2B sof… Full comment Reply

Mike Porter on Want More Donor Revenue? Write a Better Thank You Letter

Great article Heidi. I'm sharing it with my print service provider clients. Reply

Naresh Bordia on Purchasing a Web-to-Print Solution

Right to the point and very well explained. This is the case with Printers already using multiple w2p & online platforms. Since 2008 we are offering Web-to-Print at OnPrintShop. Every Prospect we come across, when we ask what is the percentage … Full comment Reply

Mark Myers on Purchasing a Web-to-Print Solution

Wow... We at Estimatorcloud.com have been preaching this for a long time... The problem with existing B2C solutions is that they are all geared specifically to the customers predetermined list of printing needs...So how about this... The cust… Full comment Reply

Trevor Cocks on Purchasing a Web-to-Print Solution

Love it!... I've been banging on about this stuff for years. B2C is NOT a magic bullet, buying a B2C web solution is the easy bit, it's what happens next that is the hard (and expensive work). B2B is a logical step and adds value for you and yo… Full comment Reply

Joe Webb on Industry Icon Dick Vinocur Passes

Be sure to visit Katherine O'Brien's marvelous tribute to "Merv" at LinkedIn https://www.linkedin.com/pulse/rip-dick-vinocor-journalist-sports-fan-babe-magnet-katherine-o-brien/?trackingId=iD0P4eNOnsPs6y7WT2flog%3D%3D I commented there. Dick wa… Full comment Reply