WhatTheyThink

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Production Inkjet: It’s Not Just About the Technology Anymore

Canon Solutions America President Peter Kowalczuk and Production Print Solutions Executive Vice President Francis McMahon talk to WhatTheyThink/Printing News about the company’s new emphasis on the services part of the organization and how today’s production inkjet vendors are tasked with not just offering top-of-the-line technology, but playing a more consultative role in helping customers with business development.

It’s Not Just Birds That Migrate—Printers Do, Too

According to a new survey, printers are doing more than adding new products and services. They are migrating into fundamentally new lines of business...and doing it in large numbers.

Workflow Automation and Standard Operating Procedures

Automation starts with an understanding of the business process and how it’s done “manually.” Documenting this business process is called a “standard operating procedure” which is where you can begin your journey to some level of automation.

Annual Print Franchise Review

In WhatTheyThink/Printing News’ Annual Franchise Review, Cary Sherburne takes a look at how the five major print franchises fared in the past year—and looks back at the last decade to see how franchises were tracking compared to commercial print and draws some conclusions about the value of franchise networks vs. an independent small commercial printing firm operating on its own.

Embellishments: What’s Old Is New Again and Still Adds Value!—Part 1

Embellishment has been a function of print production for as long as there has been printing. In fact, it almost goes back to the beginning of the writing of documents. There is no doubt that embellishment does add value to the printed product. Especially with the more recent introduction of digital embellishment technologies, designed to complement digital printing technologies. New developments in digital embellishment are happening all the time now that it has finally begun to capture market awareness. In part one of this two-part feature, David Zwang will look at the added value and long history of embellishments.

So Many Uses for Cotton! Who Knew?

At TechTextil North America, Senior Editor Cary Sherburne stopped by the Cotton, Inc., booth to learn what’s new with this staple fiber (pardon the pun) and was amazed at all the uses cotton is being put to these days. It’s not just for T-shirts anymore!

CJK Group Opens Next Chapter with Loan-to-Own Strategy—March 2019 M&A Activity

Thomson-Shore under the Gavel, Salem One and Envision3 Acquire Mailing Services, and more…

Windigo Signs Takes Soft Signage to the Next Level

Printed textiles are rapidly replacing vinyl and rigid materials for signage, and Tempe, Ariz.’s Next Level Signs has leapt into so-called “soft signage.” Founder Mark Baldwin has launched a sister company Windigo Signs to offer a robust, custom-made, and weather-resistant alternative for outdoor soft signage mounting.

Business Conditions: Up in 2018, Optimism High for 2019

In Winter 2018/2019, we conducted our annual Print Business Outlook Survey and found that business in 2018 was perceived by survey respondents as overall pretty good: 42% said that revenues had increased by six percent or more compared to 2017.

Around the Web: iPhone Airbags (no, not the users). April Fool’s Folly. In Praise of Jet Lag. 3D Color Matching. Screen Sharing Horror Stories. No eBooks for You. One Ruler to Rule Them All.

April Fool’s Day: some cautionary tales. Pantone’s color matching for 3D printing. Be careful when you share your screen. Repossessing eBooks. Gin and tonic toothpaste. All that and more in WhatTheyThink’s weekly miscellany.

On the Edge: DSCOOP Moves

DSCOOP is a mature show, so its organizers are continually seeking ways to innovate, educate, and inspire. This article provides some key highlights from this year’s event and the DSCOOP Edge agenda.

Secure Printing Is an Industry-Wide Challenge

Security printing is no longer about just about foiling counterfeiters. From packaging to book printers to retail to businesses that serve the architecture, engineering, and construction (AEC) industry, along with financial printers, protection of files and products must be considered. There is a need for a broader definition of what security printing means and for a greater number of print providers to think of themselves as “security printers.” Maybe instead it should be called “secure printing.”

“Alexa, Tell Me About Voice Technology”: A Conversation with Bradley Metrock of Score Publishing

Voice technology is appearing in more and more places—and is starting to become relevant to printing and publishing. WhatTheyThink talks to Bradley Metrock, CEO of Score Publishing, producer of the VoiceFirst Events portfolio which includes The Alexa Conference, the Voice of the Car Summit, and Digital Book World, about the current and future state of voice technology.

ISA Sign Expo Heads Back to Vegas

ISA Sign Expo 2019 heads to Las Vegas later this month, with four days of educational sessions and its continuously expanding exhibition floor. We spoke with Brandon Hensley, ISA’s Chief Operating Officer, and Iain Mackenzie, ISA’s VP of Meetings & Events, about what’s new this year.

Sustainability Initiatives to Impact Growing Functional and Barrier Coatings Market, According to Smithers Pira

Functional and barrier coatings are extremely important in the production of paper and board packaging as they provide a protective barrier against water and water vapor, oil and grease, and oxygen and aromas. The barrier coatings industry faces ongoing change in preferred material usage as governments and brands increasingly look for alternatives to plastic packaging for sustainability and recycling purposes. A new report from Smithers Pira details these new sustainability initiatives.

When Mayhem Calls: Part Three

Business as usual is great...when business is usual. But what happens when disaster or some other disruption hits the shop? It can be a business killer if it prevents execution of contracted customer work. Do you have an emergency plan? In Part Three of this series, Pat McGrew offers tips on setting up contingency plans for when mayhem calls.

Early Express Rocks with Direct Mail Retargeting

Direct mail retargeting used to be a new and untested technique. Today, an increasing number of PSPs are offering it, and the results are pouring in. Here are two terrific examples from Early Express.

Unique.Fashion Provides Tools, Community for Designers

The Fashion Institute of Technology and OnPoint Manufacturing yesterday announced a new development in fashion design that will enable more entrepreneurism to occur in this market. Unique.Fashion is a unique web portal for designers and buyers that is set to transform how fashion is marketed and produced. Senior Editor Cary Sherburne spoke with OnPoint Chairman Kirby Best to learn more.

PR Establishments—2010–2016

In 2010, there were 8,219 establishments classified as PR Agencies. By 2016, there had been a net gain of +3.2%.

Around the Web: Inside the NYT Printing Plant. Semantic Satiation. NYC’s LED Barge. The Infinite CVS Receipt. Rebuild Your Business. Are App Users Happy? “Harvesting Garfields.”

“The craft, precision, and unexpected beauty of the newspaper printing process.” Rebirth of a paper mill. Keyless in New York. The 14th-Century Mappa Mundi. “Alien”: The Play. Garfield phones storm the beaches. All that and more in WhatTheyThink’s weekly miscellany.

Is Your Print Production Lifted by a Platform?

The first platforms appeared over four years ago and have steadily increased their performance, functionality, and partnerships over time. This article explores the characteristics of true print workflow platforms and discusses how platforms can benefit print production.

Buying Web-to-Print Software Under Duress

Your customers want convenience. Printers who prioritize around making it easy to do business with their customers will differentiate themselves. Don’t wait until your best customers demand online ordering and self-service access to the business they do with you—do it proactively and strategically instead of under duress.

Do You Practice This Art of Top Print Executives?

There is a trait that top executives of growing print companies share. It’s the art of being still and listening. Here are three examples of how top print executives do this in their own way...and why.

There Are Opportunities in Labels and Packaging—But Where Do You Start?

Whether you are already a converter or are a print service provider looking at expanding your product and services portfolio, it is important to develop a long-term strategy in order to capture your share of the changing and developing market. In this new series, David Zwang takes a deep dive into the opportunities, changes, and challenges that you need to focus on in Labels and Packaging.

Graphene in Action: The Kyorene Story

We recently wrote about graphene as a miracle product. At TechTextil 2019, Senior Editor Cary Sherburne was able to see graphene in action, courtesy of Kyorene. In this story, she speaks with Matt Reid, the company’s director of sales, about current and future strategies of the business, and how he expects to see graphene impact the textiles market.

Printing Industry Profits: Urban Sprawl in the Tale of Two Cities

Overall, annualized printing industry profits for Q4 2018 were $3.66 billion—not a massive gain from Q3 but a gain nonetheless (we’ll take it). It also appears that the “tale of two cities” trend is—at least temporarily—on hold.

Around the Web: State Books. Speaking of Food. New Words in the OED. Gen Z and Sustainable Streetwear. “The Scream” Reconsidered. Lost in MySpace. In Praise of Newsletters.

Which book was the most popular in your state in 2018? Did early humans' dietary changes affect speech? What new words did the OED add to the English lexicon? How are Gen Zers’ sustainable buying preferences driving new apparel products? Is Munch’s “Scream” guy actually screaming? People still use MySpace? Have you heard Vienna’s Vegetable Orchestra? All that and more in WhatTheyThink’s weekly miscellany.

The Print Management Market: Where Is it Growing and How Big Can it Get?

Through consolidated purchasing, print management providers offer cost savings and upgraded efficiencies that in-plants struggle to match, as well as a wider array of products, applications, and expertise than a single print manufacturer can manage. This article provides an overview of the print management market and discusses key opportunities for growth.

Why Do You Need a Print MIS Administrator?

Software is like a press; it needs to be staffed. Software is like a press; it needs to be maintained. Software is like your business; it needs to keep evolving. Your most important piece of software is your Print MIS—dedicate the tasks of your Print MIS to one individual.

Forget Passalongs—What If Print Is “Shared” Instead?

Traditionally, when people share a printed piece they have received with others, we use the term “pass-along.” But what if we want to think about print in a more current context? What if we started using the term “shared” instead?” In other words, what if we started thinking about print the same way we think about digital channels?

A Legal Alien in New York

Our European correspondent reports from the US, and reminds us that small cultural differences can affect how we communicate with each other.

Is Personalization Important to Labels and Packaging?

We have all seen the studies and even experienced first-hand the value of personalization in direct mail and other forms of communication. But what about the value of personalization in products and packaging? There are a lot of projections into what the market value “could” be, but how do you take advantage of that?

Retail Expert Shares Thoughts on Digital Transformation

While the retail and apparel industries are moving to more digital technologies and processes, many observers still believe we are in the infancy of the analog-to-digital transformation the industry will ultimately need to undergo. Senior Editor Cary Sherburne recently spoke to a digital advocate to gain insight into the industry’s progress. Kelly Price, Director of Business Development for consulting firm ArcherGrey, made some interesting observations.

Around the Web: Tome Readers. Apple iArmor? Laptop Typewriter. Tiny Tomes. Sappy Sentiment. Me+Moo.

Print books remain more popular than digital formats. Save the date: WTIN’s digital textile webinar. The first laptop typewriter. Why did people stop wearing hats? An exhibition of really tiny books. Unlucky in love? Try writing to a tree. (No, not D. Eadward Tree.) All that and more in WhatTheyThink’s weekly miscellany.

Advertising Agency Establishments—2010–2016

In 2010, there were 13,248 establishments classified as Advertising Agencies. By 2016, there had been a net gain of +1.0%, the ups and downs reflecting the changing role of the ad agency.

What Hololens 2 Means for PSPs

Last month, Microsoft announced the introduction of its Hololens 2 mixed reality headset. This article explores what the upcoming product could mean to the print market, while grounding print service providers’ expectations.

Give Your Employees Better Tools

New software tools are often rejected because the humans feel like their jobs are being replaced by computers. Software does math better, faster, and more accurately than humans—that is not debatable. But new tools augment brainpower—not replace it.

Do You Know the Psychology of Discounts and Deals?

Part of being a marketing services provider is helping your clients with their marketing, and this goes beyond integrating marketing channels and improving databases. It includes selecting and tweaking the right offers, too. Studies on this topic provide fascinating insight into the psychology of discounts and deals.  

When Mayhem Calls: Part Two

Business as usual is great...when business is usual. But what happens when disaster or some other disruption hits the shop? It can be a business killer if it prevents execution of contracted customer work. Do you have an emergency plan? In part two of this new series, Pat McGrew offers tips on planning for the worst and how to manage customer expectations.

TechTextil 2019 Generates Inspiration, Excitement

Techtextil North America was a success by any measure. The show, which moved from Chicago to Raleigh N.C., drew more than 3,000 textile and apparel professionals and included an impressive symposium program. Cary Sherburne provides a quick summary.

Printing Outlook 2019—Has the Industry Turned a Corner?

WhatTheyThink’s annual printing industry outlook report, including the results of our Winter 2018–2019 Business Outlook survey, is now available in our Report Store. This article offers some of the top-level results from that survey.

December 2018 Printing Shipments: Ending 2018 on a High(ish) Note

Printing shipments for December 2018 came in at $6.40 billion. In keeping with the industry’s new seasonality, that’s down from November, but higher than December 2017—but just barely.

Around the Web: Forensic Fashion. Grayscale iPhone Display. 3D-Printed Orthotics. Hypnotic Password Retrieval. Independent Bookstore Owners Help Out One of Their Own.

Forensic garment analysts. Fast fashion and the environment. A toast matching system. John Steinbeck sends Marilyn Monroe a fan letter...sort of. Death of a robot. All that and more in WhatTheyThink’s weekly miscellany.

Platinum Equity Likes Print—February 2019 M&A Activity

Multi-Color Corporation taken private, McCormick Armstrong joins list of defunct web offset printers, trade-only printers trade hands, and more…

InPrint USA to Showcase the Latest Industrial Printing Opportunities

InPrint USA heads to Louisville, Ky., to showcase the latest opportunities for commercial printers in the fast-growing area(s) of industrial printing. Richard Romano offers a preview, and talks with InPrint co-founder Frazer Chesterman about the show and industrial printing.

FiberForce Partners with Pantone to Bring Professional Color to 3D Printing Filaments

Last month, Pantone entered into an agreement with FiberForce Italy to bring Pantone colors into the world of 3D printing. Although color has been available in 3D printing filaments and powders for some time, there has been no standard way to ensure users achieve the color they are truly looking for. All of that changes with this partnership. Senior Editor Cary Sherburne spoke with both Pantone and FiberForce to learn more.

Automation on Display at Hunkeler Innovationdays: Watch Out for the Robot!

During odd-numbered years, the Hunkeler-sponsored Innovationdays event in Luzern, Switzerland, features finishing solutions for the transactional, commercial graphic arts, and book industries. This article provides a brief overview of the announcements that brought the theme of automation to the forefront at this year’s event.

Is the Offer One of Your Database Variables?

To move the needle on direct mail responses, your customers may change up their copy, their images, or their list. But what about their offers? A new Bed Bath & Beyond mailer raises an interesting question.

The Importance of Uninterrupted Time in a Print Business

Your print business is being invaded by software tools. These tools require a level of thinking/concentration that requires blocks of uninterrupted time for your employees. Without this uninterrupted time, your software will remain grossly underutilized and lacking measurable ROI.

When Mayhem Calls: Part One

Business as usual is great...when business is usual. But what happens when disaster or some other disruption hits the shop? It can be a business killer if it prevents execution of contracted customer work. Do you have an emergency plan? In part one of this new series, Pat McGrew offers tips on planning for the worst.

World on the Windows: The Changing Face of Window Graphics

Window graphics are a growing subset of wide-format printing, and are popping up in more and more locations, both public and private, and new films and materials are making window graphics more versatile and eye-catching than ever. Printing is the easy part; it’s installation that can cause problems, and eat into your profitability. Here are some dos and don’t for working with window graphics.

Roland DGA Enters Direct to Garment Market

Senior Editor Cary Sherburne spoke with Roland DGA President Andrew Oransky about the company’s entry into the direct-to-garment (DTG) market as well as its overall go-to-market strategy and its future plans relative to direct-to-textile printing.

Advertising and Related Establishments—2010–2016

In 2010, there were 38,335 establishments classified as Advertising, Public Relations, and Related Services. By 2016, there had been a net loss of -1.2%. This is a very broad industry classification, comprising a disparate bunch of business types, each of which has its own unique dynamics.

Around the Web: Traveling Texts. Fit to Be Untied. Kodak Film Is Da Bomb. Uber Economics. Office Space Turns 20. Paper Fold-Away Bed. Lunar Library. Bridge of Size.

Getting a text from sender to receiver. The Internet of shoes. Nuclear testing and Kodak film. An oral history of “Office Space.” In praise of standards. Retrieving DNA from old books. Digitize yourself for the perfect fit. All that and more in WhatTheyThink’s weekly miscellany.

HP Highlights New Business Opportunities at the 2019 Indigo VIP Event

HP Indigo hosted its annual Global VIP event in Tel Aviv, Israel, from February 11–14, 2019. This year’s event drew over 650 visitors to HP Indigo’s headquarters, production, and Research & Development sites to learn about the company’s latest offerings. The event highlighted the latest devices in HP’s digital press lineup and also discussed business opportunities for growing applications.

Sustainability and E-Commerce Driving Growth in Luxury Packaging

The demand for luxury packaging across the world continues to increase. Sustainability, e-commerce, and material trends are driving the luxury packaging market and will continue to shape it over the next five years. A new Smithers Pira report details these key products, materials, and market trends.

Here Comes the Flood—Going Live with Print Software

Think of your go-live date for your Print MIS as a flood. Prepare for it by training everyone how to create sandbags and then monitoring that everyone actually applied the learning and figured out how to do their jobs in the new system BEFORE go-live.

When Did High-Speed Inkjet Become Just Another Capital Investment?

Looking at a series of case studies on high-speed inkjet, the takeaway is how unremarkable investing in this technology has become. The decision is no longer about the readiness of the technology itself. It’s about market pressures and cost-justification...just like any other capital investment. How times change!

Hunkeler Innovationdays Does It Again!

Hunkeler Innovationdays is a biennial event that brings together some of the latest digital press workflows and equipment with the latest finishing equipment to showcase complete solutions. Surprisingly, this is done in an atmosphere that presents exhibitors as equals, without much of the hype or fanfare that you might expect at a print show. The theme of this year’s event “Success with Automation” is a very timely topic considering the growth and impact of production inkjet technology. As they have done in the past, they have accomplished their goal.

Minnows, Whales and Digital Technologies, Oh, My!

As the analog-to-digital transformation heats up for textiles, the opportunities for entrepreneurs heats up as well. Experience in transformations of other industries shows that not only do opportunities abound for entrepreneurs, but established businesses risk the most from non-traditional competition. We share some of their transformative stories in this article.

Wide-Format Printing: Still a Compelling Business Opportunity and Investment Category

As we put the final touches on our Printing Outlook 2019 report, based on our Winter 2018–2019 Business Outlook survey, this article highlights a few of the findings specific to wide-format and specialty printing. Is it still a compelling business opportunity? And what are print businesses’ wide-format investment plans?

Printing Shipments as a Percentage of GDP

Since 1997, the value of printing shipments went from around 0.75% of GDP all the way down to about 0.35%. So we should not be surprised that parts of the printing industry are falling off the government’s radar.

Around the Web: Fabric Runs Hot and Cold. Rebooting...literally. Digital Advertising Surpasses Analog. One More Color. Red Rum. Nom Daguerre. SPUDwrite. Your Cover’s Blown.

Fabric that responds to its wearer. I got my soul shoes on my feet. (Maybe.) The world’s first photographed human. An E Ink typewriter that only does one thing...like a typewriter. The earliest book covers. The calming sound of a dot matrix printer. All that and more in WhatTheyThink’s weekly miscellany.

Why Legacy Publishers Struggle in the Digital World

Much has been written recently about the issues legacy publishers are facing as they try to navigate the digital world, including Jill Abramson’ book "Merchants of Truth." Setting aside the plagiarism charges, Abramson, formerly an editor at the New York Times, makes some excellent points. Senior Editor Cary Sherburne wanted to add her two cents’ worth in this article.

Saving $1 Million with Workflow

Although printers acknowledge that dealing with a high number of small jobs is a major workflow bottleneck, many have not automated their processes. This article offers some quick tips for getting started with automating processes to aid employees and benefit customers.

Study: Marketers Focusing More on Acquisition Than Retention

A new study from Yieldify shows that, even though it costs more to acquire a new customer than to retain an existing one, marketers are more focused on customer acquisition than retention. What does this mean for you?

Learning Through Engagement at Print Vendor User Conferences

User conferences are a great way to change your perspective and get a break from your day-to-day activities. The learning happens when you engage with both the presenters and the participants.

Three Ways to Unleash the ROI of New Equipment

Once a new piece of equipment has been installed and the vendor training team has exited the building, the work is just beginning. Without understanding the real advantages of the new equipment, assessing and updating “talk tracks” for sales team members, and revisiting the marketing collateral and campaigns, the return on that investment may not be truly realized. Pat McGrew explains how to optimize pricing, sales, and marketing to get the most out of the new equipment investment.

Consumer Trends and Developing Food Contact Regulations Driving $271 Billion Printed Food Packaging Market by 2023

New research from Smithers Pira forecasts growth opportunities for suppliers in the printed food packaging market, driven by trends including sustainability, and premiumization features such as 3D and metallized effects on packaging. That growth will come in the context of navigating continual developments in the regulatory landscape for food contact materials, however.

WeaveUp and JOANN Fabrics Make Ordering Custom Fabric Fast and Easy

An announcement from WeaveUp, a technology company offering digital print room solutions and customization tools for fabric, about its partnership with JOANN Fabrics, the leading fabric and craft retailer in the U.S., caught our eye. Senior Editor Cary Sherburne connected with Flint Davis, the company’s President, to learn more.

Book Printing Employees—2010–2016

In 2010, there were a total of 28,935 employees in U.S. book printing establishments (NAICS 323117). By 2016, book printing employment had dropped to 19,842.

Around the Web: BLS Loses Track of the Printing Industry. Where and What the Jobs Are. Apple’s “Netflix for News.” Confessions of a Content Marketer. Collecting the Elements.

The future of digital fabric printing. Printing industry government classifications consolidating. The fastest growing jobs in each state. Newspapers not subscribing to “Netflix for News.” The dark art of content marketing. A Death Star waffle maker. All that and more in WhatTheyThink’s weekly miscellany.

Gen Z Marketing Madness: What Was Old is New Again!

Gen Zers—despite being branded as digital natives—are embracing more traditional media types. This article explores how Gen Z consumers interact with communications and discusses how increased knowledge about this generation can be turned into actionable implementation of direct mail marketing, TransPromo communications, and advertising support.

ING Summit Heads to PRINT 19 with an Ambitious Two-Day Program

The International Newspaper Group (ING) provides a forum for newspaper industry executives to network and share idea on a variety of topics from production, to operations, to logistics. The revitalized organization’s annual Summit heads to PRINT 19 this fall in Chicago, with an ambitious two-day program. Here’s an early look at what attendees can look forward to. 

Let’s Hear a Round of Applause for TOMS!

TOMS has just given us more to love. Not only is the company an outstanding example of effective branding, but now its branding efforts are driving a new high-volume direct mail campaign.

All or Nothing with Print Software

When buying and implementing print software, start with the simple jobs software does well, implement and learn. Do not get stuck in a myriad of “use case exceptions” as an excuse to do nothing. You will never get ROI and you’ll never find software that can do everything.

Kodak Doubles Down on Packaging

Kodak Enterprise Inkjet Systems Division (EISD) has officially put a stake in the ground—and that stake is positioned in the heart of volume label and packaging production. While they have been flirting around the edges of packaging production since drupa 2012, outwardly their focus has seemed to be in their legacy wheelhouse; transactional, direct mail, and commercial print. That is about to change, and in fact it already has….

Jordache Leverages Browzwear 3D Solutions for 80% Reduction in Failed Fit Attempts

Once a 3D skeptic, Jordache Executive Vice President Shaul Cohen is now a true believer. Initially adopting 3D technologies from Browzwear to solve issues with getting fits right, Cohen not only achieved better fits and a rapid ROI, but is looking to expand its use of 3D technologies to solve other issues as well.

November 2018 Printing Shipments: Meeting Expectations

Printing shipments for November 2018 came in at $6.93 billion. In keeping with the industry’s new seasonality, that’s down from October—but it’s still above November 2018’s $6.80 billion.

Around the Web: Coyote Signage. DRM for Houseplants. The Longest Walk on Earth. Robot Reporters. Creepy Napkins. JQA Live on Stage. Cooked by Cellphones.

Patented houseplants now come with a EULA. Mapping Earth’s longest continuous walk. The rise of automated newswriting. Delta and Coke team up to creep out airline passengers. A new play about 6th US President John Quincy Adams (sort of). 5G conspiracy theories. All that and more in WhatTheyThink’s weekly miscellany.

BCC Solidifies Position in Mail Preparation Software—January 2019 M&A Activity

Satori Software acquired by BCC, Diversified Labeling Solutions sells out to Taiwan-based TSC, McClung acquires Commonwealth, Oliver buys DISC, and more…

Save Postage and Add Print Volume with 2019 USPS Promotions

In early February, the USPS opened the first of its six 2019 promotions. These new promotions encourage mailers, marketers, and printers to work together to create unique and engaging mail pieces. This article provides a brief overview of this year’s promotions.

Print Estimating is Simply a Time Calculator

A lot of crazy things can happen in estimating departments. But estimating is the foundation of your print business. If your estimates are grossly inaccurate, you risk the utilization of your precious resources for the privilege of losing money. If your estimates are right on target, you are able to make very strategic decisions about customer pricing. Essentially, the estimating department is your profit management center.

Study: Environmental Issues Matter More Than Ever

Consumers care about environmental issues more than ever, and they are using their spending dollars to reward companies that share their values. A new study shows just how important this trend has become.

Production Printing Presses: How Do You Compare Them?

Today we have many different print technologies available, including a variety of offset, electrophotographic, and inkjet presses from many different manufacturers using a variety of unique manufacturing and design techniques. Additionally, all of these at a minimum have a DFE which controls the file processing prior to print. They all have the potential to be used to produce commercial print, labels, packaging, and industrial printing. So how do you determine that the press you are using or about to purchase is up to the challenge? And how do you compare it to other similar and even different presses?

Seventh Annual NPOA Print Business Owners Conference Heads to San Diego

The NPOA Annual Print Owners Conference heads to the Hilton San Diego Resort & Spa on February 28 to March 2. The three-day event includes a dozen sessions, panels, and workshops that focus on business, technology, and marketing issues important to small and mid-size print business owners.

ShareCloth Looks to Facilitate On-Demand Apparel Manufacturing

ShareCloth has developed an integrated cloud-based solution that is designed to fill the gaps that exist in the apparel design and manufacturing ecosystem to facilitate profitable on-demand manufacturing of apparel, minimizing forced markdowns, overstocking, and waste. Senior Editor Cary Sherburne spoke with ShareCloth CEO Sergey Moliavko to learn more.

Prepress and Postpress Services Employees—2010–2016

In 2010, there were a total of 32,906 employees in U.S. prepress and postpress services establishments (NAICS 32312). By 2016, “support services for printing” employment had dropped to 24,502.

Around the Web: Pwned! Prints in Space! Good Gravy! To Thine Own Virtual Self Be True! A Superfluity of Words! Play Bill!

How to find out if your email account has been compromised. Make your home smell like chicken gravy. VR comes to the theater. Mondrian-inspired sticky notes. Theatergoers still want a printed playbill. All that and more in WhatTheyThink’s weekly miscellany.

If Price Isn’t the Real Motivator, What Is?

According toForrester Research, price isn’t a dealbreaker for most customers. If price isn’t the deal breaker in a purchase decision, then what is? That’s where data comes in.

EFI Connect 2019: A New CEO, Networking, and a Fashion Show!

Even though EFI Connect has been around for two decades now, the 2019 event included many firsts! Customers, partners, analysts, and journalists in attendance enjoyed a lively event emceed by Frank Tueckmantel and hosted by Bill Muir, EFI’s new CEO. This article provides a brief overview of EFI’s strategy as it moves into the future with a new focus and new leadership.

Print Business Leadership in the Digital Age

Leading by example is the most powerful way to approach challenging business environments. When the leadership is engaged in constant learning, the culture of the company is much more likely to be a learning organization. If I could pick only one characteristic of a business, it would be learning because if you’re learning, you’re staying relevant against any future changes.

Pricing for ROI in 2019

If you have invested in new equipment in the last year, did you go back and change your supporting processes to ensure you are pricing your work appropriately? The ability to understand the actual cost of goods sold after new equipment is installed and put into production is essential. Despite best intentions, few organizations go through this process. Make 2019 the year that you update your understanding of your true costs and update your quoting, estimating and pricing assumptions.

Fiery Guy

As EFI moves forward with new leadership, Frank looks back at the tenure of Guy Gecht, who stepped down as EFI CEO last summer.

EFI Connect at 20: Perpetual Change

EFI is turning 30 this year, and the EFI Connect user conference turns 20. It’s been a rollercoaster of changes in technology, in printing, and in the culture at large. Cary Sherburne and Richard Romano recap this year’s event.

Browzwear 3D Enhancements Bring Added Functionality to Virtual Fashion Design

Browzwear began its life as a 3D solution dedicated to fashion. While the initial concept back in 1999 was to create a virtual dressing room, a concept that was ahead of its time, the company has pivoted to create a suite of 3D solutions for fashion that can have a positive impact on all phases of the supply chain. We spoke with Browzwear’s Chief Commercial Officer, Lena Lim, to learn more.

Latest Inflation Adjustment Multipliers

Every January, we provide the latest inflation-adjustment multipliers so that print business owners can get a real sense of how they are performing year-over year.

Around the Web: Old Elements. Salad Days. Farewell, Yellow Pages. Silent City. Public Domain. Pole Position.

The oldest periodic table is uncovered in Scotland. UK’s Yellow Pages are no more. Cremona, Italy, goes quiet. A new zine highlights the new works in the public domain. The magnetic north pole is on the move. All that and more in WhatTheyThink’s weekly miscellany.

Leveraging the Power of Personalization

Thanks to ongoing innovations in customer segmentation and data mining, today’s enterprises now have access to more information about their customers than ever before. In parallel, consumers’ expectations are also shifting—people understand that their providers have access to a great deal of their personal information, and they now expect any communications to reflect this level of knowledge. This article explores the impact that personalization has on the effectiveness of customer communications.

What Do Printing News and an Instagram Post Have in Common?

What do the content of Printing News and an Instagram post have in common? They are both “print worthy.” Read on to find out more.