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How Valuation Answers the Question, "What Is Your Printing Company Worth?"

What is your printing company worth? Emotionally speaking, everything. But, owners contemplating the sale of their companies have to answer this tough question in an objective and a financially realistic way. Here are three common approaches to business valuation.


Xerox - A New Business Again (Premium Content)

Consultants in the print industry keep talking about the need for print companies to reinvent themselves. Andy Tribute takes a look at how Xerox has come back from the brink of bankruptcy to reposition themselves, and remain a power in the industry.


Dr. Joe at Graph Expo (Premium Content)

The educational aspects of the show floor at Graph Expo are an under-utilized opportunity that companies can use to better educate their staff. The Business Cycle Dating Committee of the National Bureau of Economic Research certainly has taken its time in informing us when the recession ended and might soon be telling us the recovery is over. Dr. Joe explains it all, and even offers a review of Warren Werbitt's latest opus.


File Formats and Standards: Important keys to success (Premium Content)

In the sixth article of this series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications and production, this time with a discussion of file formats and standards, two crucial components in cross-media production workflows. It will focus on what the important ones are, and how to keep up with them.


HP Seeds the “Cloud” at IPG Innovation Summit (Premium Content)

HP is convinced that locked inside smart phones, tablets, and other web-connected devices are billions of pages yearning to be printed. On September 20, HP’s Imaging and Printing Group (IPG) showcased its latest solutions for liberating personal and business printing at an “innovation summit” in New York City.


Reaching Consumers in the "Always On" Era (Premium Content)

The number one challenge that today’s marketers face is reaching consumers. Seismic shifts have dramatically altered the landscape, and marketing executives are entrenched in an industry that is markedly different from what it was just a few years ago. Shifts have occurred in how, where, and even if customers are receiving specific messages. This article considers how communication has evolved and discusses the cross-media marketing opportunity.


Printing in Colombia: Views from Andigraf's Grafica 2010 (Premium Content)

Colombia's printing industry association, Andigraf, held its annual meeting in Santa Marta, Colombia, in early September. WhatTheyThink's Senior Editor Cary Sherburne participated in the event as an attendee and speaker, joined via video by WhatTheyThink's Dr. Joe Webb, Director of the Economics and Research Center. Sherburne shares her thoughts about the Colombian experience.


Presstek's Jeff Jacobson Discusses IPEX, Graph Expo, the Presstek 75DI and the State of the Industry (Premium Content)

In a recent WhatTheyThink webinar, both listeners and industry experts commented on the potential offered by the new Presstek 75DI digital offset press, which was debuted at IPEX and will be on display at Graph Expo 2010. WhatTheyThink checked in with Presstek Chairman, CEO & President, Jeff Jacobson, to get his take on what the 75DI means to Presstek and its customers, as well as his opinion on the state of the industry, and more.


Catching The Cloud: The Future of Printing and Publishing (Premium Content)

Working from “The Cloud” is changing the way we use software applications. HP and Google are leading the charge, and it promises major changes in the print and publishing industry. Andy Tribute examines the trend and discusses how the industry can get ahead of it.


It’s More Than Keeping Score (Premium Content)

The process of managing a printing sales staff has become much more complicated than comparing compensation with business brought in. Matching the right rep with the client has become more important than ever. Mike Philie of the NAPL offers some insights on giving your team the best chance to succeed.


Major Investment Areas Commerical Sheetfed vs. Commercial Digital Color (Premium Content)

As we head into GraphExpo, what does our latest survey show that commercial sheetfed and commercial color digital printers are looking for? Dr. Joe explains it all


Quad/Graphics’ Joel Quadracci Speaks about Worldcolor Acquisition (Premium Content)

As Quad/Graphics has begun to integrate its recent mammoth acquisition of Worldcolor, WhatTheyThink checked in with Joel Quadracci, the company's Chairman, President & CEO to get the latest update and his view of the state of the industry.


Digital Packaging... When Quality Counts (Premium Content)

Few management philosophies have influenced the business world as widely as quality management. Quality management is designed to tap the potential, abilities, skills, and knowledge of the workforce. The quality revolution claimed many names in its heyday, including Total Quality Management (TQM) and Continuous Quality Improvement (CQI). The most widely known quality expert at the time was Dr. W. Edwards Deming. This article discusses how Mid-York press evolved by embracing Dr. Deming’s quality management philosophy.


U.S. Commercial Printing Businesses Produce Estimated $1.1 Billion in Profits in Second Quarter 2010 (Premium Content)

The second quarter of 2010 continued a welcome continuation of mild profitability for the industry. Much of the industry is still recovering from a very difficult 2009, and two quarters of profits can't really make up for that. But we're on the right track, even though there are still challenges ahead.


In first joint showing, Canon and Océ offer glimpse of their integrated capabilities

Canon Expo was the first opportunity since their recent merger for Canon and Océ to show their new team face. Patrick Henry was there to report back on just how well the two companies are working together and leveraging each other's strengths.


Triple Benefits for Triple A (AAA) in Transpromo Implementation (Premium Content)

AAA, the premier association of regional auto clubs, produces 160,000 statements annually at its headquarters location. Its TransPromo implementation with DocPath has saved the organization more than $110,000 annually, streamlined the invoice-to-cash process and resulted in a more attractive statement design. This story demonstrates that TransPromo is not just for the big guys! Find out more.


Metadata: Can I get that in a Greek salad? (Premium Content)

In his 5th article on cross-media communications, David Zwang discusses metadata and its role in cross-media production workflows. He looks at the basics of metadata and examines what you need need to know to work in an integrated environment.


What? Printers are Making Capital Investments? (Premium Content)

The only thing certain is confusion. If business is so bad, why does our recent survey of commercial printers show they are planning to invest? Newspapers announce plans to keep their print edition - but we learned of it in non-print media! Things are certainly confusing, and this column might raise the confusion to an even higher level of sophistication.


Where has all the toxic waste gone?

Our increasingly ravenous hunger for new technology, ie. smart phones, flat screens, iPads, grows by the day. Frank Romano looks at the environmental cost of all this new stuff and considers how it compares to technologies of the past and the effect on the environment


Books Are Going Mobile! (Premium Content)

Although there has been a lot of buzz about devices like the Kindle and the iPad displacing printed books, savvy publishers have identified opportunities for making printed books more interactive. This article discusses the concept of incorporating QR (quick response) codes in books, provides examples of publishers that have already begun doing so, and highlights the market opportunity.


July U.S. Commercial Printing Shipments Up +0.3% (Premium Content)

July 2010 commercial printing shipments were $6.87 billion, up $18 million (+0.3%) compared to 2009. Adjusting for inflation, shipments were down -1%. This continues the consecutive gain in current dollar shipments for four months, the first time we have had a period of that extent since November 2007.


Google, HP, & FedEx Office – Cloud Printing Pioneers

We hear a lot about cloud computing being the next big thing. WhatTheyThink’s Jennifer Matt explores how this new platform is impacting printing, and how three major players are planning to use it to change how you get your printing done.


Standard Register’s Brad Cates discusses healthcare business (Premium Content)

Standard Register recently made the decision to establish a focus on the healthcare industry. Cary Sherburne recently sat down with President of the company’s Healthcare Business, Brad Cates, and Business Director of Document and Information Management Ann B. Scales, to learn about the transition to all healthcare, EMR reform and the future of printing in the health care space.


Mobile Meets Outdoor Advertising and Signage (Premium Content)

Thanks to the internet and smart phones, as well as tools like QR codes and text messaging, one of the oldest ad media is becoming interactive. In her current article, Barb Pellow explores the interactive features that many companies are using to enhance their billboards and outdoor signage. She provides many real world examples that range from educational to purely promotional.


Changing the Printer’s Mindset (Premium Content)

We keep hearing that the future for print shops is to become “integrated communications providers”, but making the transition can seem like a daunting task to printers who are still stuck in the old print world. This week, Andy Tribute examines the adjustments printers need to make to survive.


So what do I need to know? Print + eMedia Part 4 (Premium Content)

In the fourth article of the series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications and production, this time with a high level look at what you need to know to begin implementing eMedia production workflows. This overview will act as an executive summary for future articles that will delve into the specific issues and requirements.


Consumer Packaged Goods - Blending Mobile and Print to Drive Business (Premium Content)

Due to the growing significance of electronic media, packaging is being integrated with mobile technology to drive sales. Consumer Product Goods manufacturers are beginning to incorporate mobile messaging into their packaging graphics and print advertisements to engage consumers. This article discusses why it makes sense for marketers to incorporate mobile messaging into packages. It also provides examples of companies that are currently engaging in this practice.


Show Me the Money? Don’t Look at Us, Say the Banks

It wasn’t supposed to be like this. By now, the economy should have picked up, printers’ prospects should have improved, and the banks should have responded by letting some sunlight into their vaults when borrowers from the industry came calling. What happened? Although the nation’s general banking crisis may be over, says Tom Williams, partner, New Direction Partners, there’s been little improvement in the availability of credit for business and equipment financing.


Questioning Common Wisdom is Important to Strategy (Premium Content)

How often have we heard that print is a trusted medium, that awareness and familiarity are goals of advertising communications, or that print is key to touching prospects or customers? The new communications market is filled with opportunities for print entrepreneurs, but going against the common wisdom of industry myths is an important aspect of the entrepreneurial spirit. If you believe it's important to embrace change to be successful, then start by questioning commonly-held beliefs about the medium of print.


Use Managed Liquidation As Bankruptcy Alternative (Premium Content)

Print owners are often looking for ways to escape companies with balance sheets that are deep in the red. Typically there’s a strategic acquirer who’s only taking on the general intangibles. Asset values are often less than debt levels. And timing between payments might not always match up with debt obligations. Bankruptcy might seem like an obvious solution, but the NAPL’s John Hyde explores the many advantages of Managed Liquidation.


New Media... More than Hype! (Premium Content)

Marketing has evolved, and today’s marketers must use both new and traditional media channels to effectively engage their customers and prospects. It’s time to get rid of the gimmicks and utilize technology effectively. This analysis discusses how Hotels.com leveraged new and traditional media to drive results and improve its bottom line.


Living with My iPad (Premium Content)

Andy Tribute didn’t anticipate becoming an iPad evangelist, but now he’s hooked. He wrote a few months back that he wasn’t sure what he was going to do with it, but now he has seen the light. In his latest article he sings the iPad’s praises, and explains why it might just be the most important tool in your arsenal.


How magazine circulation, ad pages and mailed by piece has changed since 2000 (Premium Content)

How have magazines changed over the last 10 years? Dr. Joe looks at subscription circulation, ad pages, postal shipments and weight, and what they tell us about this critical segment of our industry.


Were we sleeping or just too busy Googling our life away?… (Premium Content)

In the third article of a series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications with some thoughts on how we got where we are and where we are going. This is important background that will help enable print providers and marketing services providers to stay ahead of the curve.


Old media, new media, and now newer media (Premium Content)

There’s a new report out predicting significant growth in US media and communications spending over the next four years. Is it time to start the presses running again? Frank Romano examines what impact new media is continuing to have on media budgets.


SMS Text and Print… Reaching On-the-Go Consumers (Premium Content)

SMS text messaging has emerged as an effective and measurable engagement tactic that marketers can use to power a variety of programs targeting sales, loyalty, and brand awareness. The nearly universal reach of text messaging makes it a tremendous platform for reaching and engaging on-the-go consumers. This article provides examples of marketers that are using a mobile call to action to establish a digital opt-in relationship with their existing customers and prospects.


Printer’s Survival Kit: Understand & Participate in the Digital Economy

The modern marketing budget has many more choices beyond print, and some of these choices are essentially free to implement. What are the roots of this massive change and how does it relate to the print industry?


The Unsatisfying L-Shaped Recovery Continues (Premium Content)

Remember when people used to argue about a V-shaped recovery, or a U-shaped one, or even a W-shaped one? Dr. Joe kept saying the recovery was a lot earlier in the alphabet, and that letter was “L.” Recent economic data seem to be playing out exactly that way, with employment virtually the same as it was last year and GDP growth declining to levels that are indicative more of recession than recovery. Don't say you weren't warned. Yet despite all of the market pessimism, the printing industry seems to be righting itself and showing some signs of vitality.


How Do You Handle Change?

Change is something everyone in business (and in life) has to face. With the economy still fragile and the graphic arts industry in transformation, it’s likely you, your company and your customers are in some state of significant change. You might be changing your go-to-market strategy…your business model… the services you offer…or a cutback in staff or capabilities. Read on to understand how managing change more deliberately could make the difference between success and failure.


Print and Mobile… Better Together

Mobile media devices have become a primary source of portable media from which we can obtain information and communicate. This article highlights some recent examples of companies that are combining print and mobile technologies to create added value.


Email Marketing: Does it still work? (Premium Content)

Does email marketing still work, or is it beset by too many problems with mailbox clutter, spam and more? A recent study and a specific example indicate there is plenty of life left in this medium. Is it part of your service mix?


Second Quarter U.S. Commercial Printing Shipments Up +2.8% (Premium Content)

June 2010 commercial printing shipments were $7.2 billion, up +2.4% compared to 2009. Adjusting for inflation, shipments were up +1.3%. “This is the first three month gain in shipments on an inflation-adjusted basis since the period of October 2006 through April 2007.


All these new channels: and no Lucy…you still can’t be in the show. (Premium Content)

In the second article of a series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications with details about the new communications channels that print service providers/marketing services providers should be considering as they lay out their cross-media strategies.


More printers interested in buying than selling books of business customer base (Premium Content)

Who's buying and who's selling? The print business has been consolidating, and we're certain there is more to go, especially with the popularity of "tuck-ins." Dr. Joe explains why "tuck-ins" are not about what you should do with your shirt, but how it has slowly been creating a more efficient industry.


Committed to Internal Growth, Sandy Alexander Adds Capacity and Capability (Premium Content)

We hear it constantly: the industry won't return to normal until printers start investing in their businesses again. But at one printing company in New Jersey, they never got the memo about capital investment being on hold. Sandy Alexander of Clifton isn't waiting for economists to tell it that the time finally is right to add capacity and services. The company - with a staff of 230, one of the largest printing employers in the state - has already spent $7 million on new production machinery this year, and its quest to equip itself for growth isn't over yet.


Lean and Mean: A Case Study in Remaining Competitive (Premium Content)

Today’s printing environment is seeing shorter production cycles, diminishing run lengths, and an increased emphasis on versioning and variable data. The ability to respond quickly to varying customer demands requires the use of manufacturing production techniques and systems that can be reconfigured on the fly. This article discusses the lean manufacturing techniques that printers might utilize in today’s marketplace. It also provides background on RT Associates, who implemented lean manufacturing in 2008.


Inkjet Printing – Technology to Make a Change

The rise of inkjet printing is making its mark on the print industry. Andy Tribute has been following this trend, and he’s noticed some unexpected changes in short run book printing, shrinks sleeves production, label printing and localized news print production.


The Profitable Survivors (Premium Content)

The printing industry may be through the worst of its restructuring efforts, but we know there is still more work to do. Dr. Joe explains how the corner may have been turned about a year ago, creating a class of surviving businesses that are claiming revenue increases. Then he puts on the green eyeshades and discusses "bonus depreciation." Of course, his take on the issue is different than what you might have heard elsewhere. (Again?)


Report from the future: The printer in 2020 (Premium Content)

None of us know what the future holds for the print industry, but Frank Romano looks into his crystal ball and sees a bright future for a trimmed down industry, run more by computers and technicians that printers, better integration between products and packaging, and a few other surprises.


Hitting the Bulls-eye with Target Marketing (Premium Content)

Today’s successful print service providers are finding was to target the consumers that truly need and want their services. Your target market is the bulls-eye at which you want to aim all of your marketing efforts. This article discusses the benefits of target marketing, considers different strategies, and highlights a few companies that are successfully targeting certain markets.


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