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The False Security of the Print Software RFP

The checklist RFP (Request For Proposal) fails to deliver the best purchasing decision. Your peers (the voice of current customers) are your most trusted source of information about how print software products perform in live environments and how print software companies support their customers after the sales process.

By Jennifer Matt
Published: January 12, 2015

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Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions. You can reach her at jen@whattheythink.com.

Discussion

By Cory Sawatzki on Jan 12, 2015

As always, so enjoyable. Thank you for my Monday morning shot of adrenaline.

I can't count the number of times companies call me asking how to even respond to an RFP.

By Jennifer Matt on Jan 28, 2015

Cory - Thanks for reading.

The RFP makes everyone feel comfortable but it points us in the wrong direction. We need to distill our choices down to a few partners and then be detectives and find their existing customers to really understand what it would be like to partner with them.

Jen