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The Digital Postal Mail Revolution, Will it Speed the Demise of the U. S. Postal Service?
For almost a decade, pundits have been projecting that paper mail, especially transactional mail, will be displaced by electronic alternatives. Just like the paperless office, it hasn't happened yet. But there's a lot happening in the digital postal mail realm that could change the picture entirely. John Payne of Zumbox talks about what's ahead.
By Cary Sherburne
Published: August 30, 2011